Downtown Subaru

Melissa Yiu was our sales agent when my husband and I recently bought a new 2024 Subaru Forester. We very enthusiastically echo all of the positive comments others have made about Melissa. She is wonde recently bought a new 2024 Subaru Forester. We very enthusiastically echo all of the positive comments others have made about Melissa. She is wonderful – thorough, organized, patient, straightforward, and very knowledgeable and helpful. She went out of her way to treat us as her valued customers. Over the years, we’ve bought a number of new cars, and this was by far our best experience – not only was the process painless, but Melissa made it pleasant at every step! We were so happy when we drove away in our new Forester! More

Melissa at Downtown Subaru is terrific. She is very client focused, super knowledgeable and very organized. My Forester arrived ahead of schedule! She spent lots of time with me to go over She is very client focused, super knowledgeable and very organized. My Forester arrived ahead of schedule! She spent lots of time with me to go over all the new features and was very patient. I shopped around for a good salesperson at various dealerships and then found Melissa who was so much better than the rest. More

Recently picked up our first car last Friday and just wanted to give a huge shoutout to Melissa for making the entire process easy and enjoyable! wanted to give a huge shoutout to Melissa for making the entire process easy and enjoyable! More

Melissa was wonderful to work with. This is my 2nd Subaru first time purchasing from her. She is professional, very knowledgeable, friendly and very helpful with the process of buying a This is my 2nd Subaru first time purchasing from her. She is professional, very knowledgeable, friendly and very helpful with the process of buying a new car. Adrianne and Missy More

Melissa was very professional, helpful, honest and clear. We never felt we were being taken advantage of or were getting a bad deal. She also did not push us into things we did not want and guided us well. T We never felt we were being taken advantage of or were getting a bad deal. She also did not push us into things we did not want and guided us well. This was quite important since this was our first car purchase! More

Thank you Melissa for the wonderful experience and guidance while purchasing my first car Subaru Outback. guidance while purchasing my first car Subaru Outback. More

Last weekend we picked up our new 2024 Crosstrek . . "Snowball." This is our second Crosstrek purchased from Melissa. Three years ago Melissa set us up with "Belle". Once again Melissa made the entire . "Snowball." This is our second Crosstrek purchased from Melissa. Three years ago Melissa set us up with "Belle". Once again Melissa made the entire process fun, exciting and stress free. She pays attention to detail, knows her product and is focused on the customers wants and needs, not simply moving vehicles off the lot. Furthermore, she took the time to get in the car with us and go through all the features included. We would highly recommend Downtown Subaru and cannot say enough good things about Melissa. We will certainly be seeing her again in a few years when it is time to upgrade vehicles ! Kim and Tom ... (and Snowball !! ) More

Thank you Melissa for a really wonderful experience. You were excellent in every way. You were professional, caring and knowledgeable and just really pleasant to communicate with. I really appreciated y You were excellent in every way. You were professional, caring and knowledgeable and just really pleasant to communicate with. I really appreciated your patience and the amount of time you spent explaining details to me. You made a special effort and it made a big difference to my purchase. I love driving my new Subaru. More

Thank you to Melissa for the great care and patience. Great follow-up and speedy communications. Thank you for making my first car purchase an easy one! Great follow-up and speedy communications. Thank you for making my first car purchase an easy one! More

We found Melissa to be highly professional, cheerful, and very knowledgeable about the product line and the features of each vehicle. After determining what specific characteristics we were looking for in a very knowledgeable about the product line and the features of each vehicle. After determining what specific characteristics we were looking for in a car, she described those characteristics for each model in a way that helped us choose the best version for our driving needs. She made buying a new car a positive experience. More