Downsview Chrysler Ltd

Recommended brake replacement with 17,000 KMs ?! I recently brought my Fiat 500 in for an oil change and a look at my brakes. The car is 2 years old, bought brand new, and currently with only 17,000 I recently brought my Fiat 500 in for an oil change and a look at my brakes. The car is 2 years old, bought brand new, and currently with only 17,000 KMs. (Note: although the mileage is low, the car is driven daily). It was recommended that I replace all brake pads and rotors - yes, REPLACE. Since I am past the one year manufacturer's warranty, although under 20,000 KMs, I am out of luck from FIAT's perspective. As much of a disappointment it is not having any support from FIAT Canada, it is understandable from a warranty perspective that they would not help me or the dealer for that matter. Since the quote provided to me from Downsview was over $1,300.00 before taxes, and since the vehicle was out of warranty, I decided to get a second opinion. From a trusted mechanic, it was carefully, and with great detail, explained to me why the brakes are fine. Yes, minor wear was apparent on the rotors simply due to the poor quality of materials FIAT decided to use, but they were NOT or anywhere near the condition in which I was led to believe. It was recommended to leave the brakes alone, and have them 'serviced' only, meaning cleaned etc. in the spring. In short, Downsview clearly attempted to take advantage of my situation. This was my first time at this dealership, and fortunately for me (since I only had an oil change and tire rotation performed) it will be the last. I STRONGLY do NOT recommend this dealership for ANY repairs. More

Gulnara Ovezova is great in Customer Service In October we addressed to Downsveiw Chrysler in search of option for a car exchange. Here we found the sensitive relation to our problems and support In October we addressed to Downsveiw Chrysler in search of option for a car exchange. Here we found the sensitive relation to our problems and support. Sales Gulnara Ovezova helps us to make a choice with fully and clearly explanation of all possible options for a new car. Downsveiw Chrysler may be proud of employees like Gulnara Ovezova, Eli Tamam, Masoud Asgari. They are highly professional and honest people. We got real help from Masoud Asgari with financing. Our sales Gulnara is great, and we appreciate all stuff and now we got a new beautiful car. We would definitely recommend to our friends Dpwnsview Chrysler. More

Listened & Delivered the Perfect Vehicle It was Day 1 of "looking" for something newer. Had in mind that I wanted a used Dodge Journey. From the minute Hanan greeted me and my boyfriend in It was Day 1 of "looking" for something newer. Had in mind that I wanted a used Dodge Journey. From the minute Hanan greeted me and my boyfriend in the lot, he was super attentive. After going through some questions, he brought out exactly what I was looking for....even if I didn't know it yet. He was so patient with my uneasiness of buying the first vehicle I looked at, but still walked me through the process and the pricing options. He also offered a number for an insurance broker if I needed assistance in that respect. He was super laid back (NO PRESSURE) but also very professional. Now onto financing with Robin. He's a hoot! Despite a not so perfect credit history, he was able to get me financed in no time! Super friendly and helpful. Every time I stopped in to drop off any paperwork before final delivery both of these guys were here and happy to see me and chat. I would definitely recommend this location to anyone looking for a great value on a vehicle along with a pleasant experience. Oh, and I LOVE my new car! Thanks guys! More

Dominic is great gives good prices I am very satisfied with downsview Chrysler is great. My dealer Dominic is great he gives good prices very kind and very good quality of work I am very satisfied with downsview Chrysler is great. My dealer Dominic is great he gives good prices very kind and very good quality of work More

To fix your tire is a 4+ hour wait. I bought my truck here and tire repairs were 3 year free. I guess small repairs here is not a important. They should have a new apprentices working on I bought my truck here and tire repairs were 3 year free. I guess small repairs here is not a important. They should have a new apprentices working on this small stuff. Why make so meny of us wait. More

Perfect and very professional I was very Happy to deal with John Andrew and Sayed, freindly Perfect and very professional A+ I negociate a very good deal, I love my new car... I was very Happy to deal with John Andrew and Sayed, freindly Perfect and very professional A+ I negociate a very good deal, I love my new car... More

Excellent dealership: knowledgeable, friendly and honest We had an exceptional sales experience with Katrina Pappas. She was a delight to work with, on all aspects of the deal. She welcomed us in the parki We had an exceptional sales experience with Katrina Pappas. She was a delight to work with, on all aspects of the deal. She welcomed us in the parking lot as we arrived and was genuinely looking at how to best meet our needs. She was friendly, knowledgeable, yet ready to admit when she did not know something, then went to get us the answers. On the financial side, Masoud Asghari was exceptionally personable, charming and a pleasure to work with. He provided all the necessary information, an excellent price and overall great service. While originally we were not planning to make the purchase that day, the combination of Katrina, Carlos and Masoud, presented us with a deal we could not walk away from. We highly recommend this team to anyone considering purchasing a Fiat or a Chrysler vehicle. More

Patient, No Pressure Sales Went to purchase a new Grand Caravan in 2013. The deal didn't feel good at that time and I didn't purchase a vehicle at that time. Returned in 2014 Went to purchase a new Grand Caravan in 2013. The deal didn't feel good at that time and I didn't purchase a vehicle at that time. Returned in 2014 it took a couple of visits but, Dominic was great made me feel comfortable, I didn't feel pressured and we were able to workout a deal on a new Grand Caravan SXT. I will definitely see Dominic again when it is time to purchase my next vehicle. Dominic became like a friend instead of just a salesman that sold me a car. More

Excellent Salesperson I worked with Katrina Pappas who greeted me warmly and took the time to ask me what my interests were in a new vehicle. She did not attempt to convin I worked with Katrina Pappas who greeted me warmly and took the time to ask me what my interests were in a new vehicle. She did not attempt to convince me to look at a vehicle that was more expensive and was unfailingly professional in describing the features of the vehicle I was interested in exploring. Ms. Pappas has excellent knowledge of the vehicles and was able to answer most of my questions. When she did not know a fact, she checked out the information with the sales manager. Overall, I highly recommend working with Ms. Pappas when shopping for a vehicle. More

Best Car Buying Experience! My experience in purchasing a Fiat 500 sports coup was unsurpassed. My sales consultant Sayed was very knowledgable and helped to get me into the car My experience in purchasing a Fiat 500 sports coup was unsurpassed. My sales consultant Sayed was very knowledgable and helped to get me into the car that I always wanted. It was a pleasant experience. More