Downsview Chrysler Ltd

First Car Sammy and Andrew were extremely helpful when my husband and i purchased our car. It was our first car and so they were both very helpful and answered Sammy and Andrew were extremely helpful when my husband and i purchased our car. It was our first car and so they were both very helpful and answered all of our questions thoroughly. They were also very accommodating despite my hectic work schedule. More

Best value Friendly, knowledgeable, and helpful staff at this dealership. Offered the best price around for the same vehicle. Vehicle was ready quickly and Pete Friendly, knowledgeable, and helpful staff at this dealership. Offered the best price around for the same vehicle. Vehicle was ready quickly and Peter answered all our questions to our satisfaction. More

Excellent warranty repair Michael David was so quick in getting my seat fixed, with very little effort or inconvenience on my part, even though it was near the end of my warran Michael David was so quick in getting my seat fixed, with very little effort or inconvenience on my part, even though it was near the end of my warranty. Thank you very much!! It as worth the drive to Downsview! More

Great experience! I spent a great deal of time looking for a specific part for my 2010 Charger. Thinking I found it at my local dealership for $300 they told me I could I spent a great deal of time looking for a specific part for my 2010 Charger. Thinking I found it at my local dealership for $300 they told me I could pick it up in 5 days. A friend of mine recommended Downsview Chrysler where he has had postivie experiences. The staff there mentioned a bulletin for my specific issue and had the part in stock for less than $20! Thank you to the courteous and knowledgeable staff for saving me time and money. More

Great supporting team cast that makes you feel at home. Jacob Kepecs was instrumental in helping me with a difficult and complicated situation when purchasing my 2015 Jeep Grand Cherokee diesel. He made the Jacob Kepecs was instrumental in helping me with a difficult and complicated situation when purchasing my 2015 Jeep Grand Cherokee diesel. He made the experience infinitely easier. Sandro Calzini, Michael David and Diana Herea always take great care with my Jeep and myself every time I come in for service. Always friendly, with smiles and creating a fun and jovial experience when I'm there. All of their service and positive energy make it a great place to be. More

Great Experience This dealership has great organization and the staff are very knowledgeable and helpful. I called about a week ago and spoke to Sam regarding some no This dealership has great organization and the staff are very knowledgeable and helpful. I called about a week ago and spoke to Sam regarding some noise in the car. My hesitation was that being Saturday I would have to wait and spend most of my day there. Bring it in - he says and we can take a look. When I took the car in the staff was very friendly and courteous. I was very impressed with Sam's knowledge and patience with me. . After a short test drive he not only told me what the car needed but ensured that I understood and was in agreement. What I really value in this place is the customer service and the fact that there is no hidden anything with respect to the service provided or the pricing. I really appreciated the fact that Sam not only explained to me what was needed to be fixed but what I should be looking for as well. More

Horrible I purchased several vehicles before, but never been insulted by a sales manager. Vocabulary such as " don't stand at my door" or action such as "reapi I purchased several vehicles before, but never been insulted by a sales manager. Vocabulary such as " don't stand at my door" or action such as "reaping the invoice" and telling the customer "what's the problem now?" are disgusting, and shouldn't be in the vocabulary of any sales manager. Even if the business is family oriented, I'm suggesting that the president should review Jacob's qualifications as sales manager. This all happened after i brought a relative to this location, and he purchased a $60,000 + vehicle. And they have guts to get different sales personnel to call me once or twice a week to offer me a "DEAL" Shove up your......... you know what. Disgusting. Only when i think about my experience, my blood pressure skyrockets. I'm sharing my experience with all friends and acquaintances. More

Excellence In Customer Sevice We were in the market for a new vehicle and after shopping around and a few phone calls we ended up at the Downsview Chrysler dealership in Toronto. O We were in the market for a new vehicle and after shopping around and a few phone calls we ended up at the Downsview Chrysler dealership in Toronto. One of the best decisions we ever made. We arrived early on a Saturday morning travelling from Oshawa to be told that they weren't open until 9am but luck would have it a salesman by the name of Domenic was there early so we had the pleasure of dealing with him, and a pleasure it was. He was genuine and sincere and took the time to answer all of my husband's questions. He wasn't pushy with us and spent 4 hours working out a deal with us to get us exactly what we wanted. He possesses excellent customer service skills and is a very likeable guy unlike other salesmen we have dealt with in the past. I would recommend this dealership to anyone looking to purchase a vehicle, more importantly I would recommend Domenic Bertucci. More

Finally a vehicle that works for me - made easy! I purchased a Dodge Ram 1500 ProMaster work van from this location. I wanted a new vehicle, and was happy to find the friendliest customer service, a I purchased a Dodge Ram 1500 ProMaster work van from this location. I wanted a new vehicle, and was happy to find the friendliest customer service, and most affordable pricing compared to several other makes and dealerships. Domenic was a real help in this process and made it very easy for me to find the vehicle that I need. Chrysler at Downsview has so far been my best dealership experience, and I look forward to doing business with them again. Highly recommended. More

Best Sales Team from Durham to Toronto Living in Durham we expected to purchase our vehicle from a Durham Chrysler dealership. After being ignored and rudely spoken to once finally request Living in Durham we expected to purchase our vehicle from a Durham Chrysler dealership. After being ignored and rudely spoken to once finally requesting someone to speak with , we were with an impression of, hmmm, dealers have a bad name for a reason. Then we were referred to Downsview Chrysler. It was quite out of our way but figured we would give it a shot. We are so glad we did. Mike the sales rep, found exactly what we were looking for. Then we met with the F&I department, Robin. Well, I cannot tell you how amazing he was. He didn't push for all the extras, and treated us like gold. Thank you for the great customer service, we truly felt you genuinely cared about what we wanted and pushed through to ensure we got it. That being said, we will actually take our vehicle to Downsview for our service needs as well. They exceeded our expectations in sales, I can assume with that type of care we will also receive great service from their service department. I will definitely keep referring other people to this dealership. Thank you More