Downsview Chrysler Ltd

Customer Satisfaction -During and after Service. Diana Herea is a consistent team player in the Service dept. Ensures the work order and charges are accurate -going beyond her job responsibilities. Diana Herea is a consistent team player in the Service dept. Ensures the work order and charges are accurate -going beyond her job responsibilities. She is very knowledgeable and cost conscious in serving each customer . Customer satisfaction is all that matters in her working day. As a team leader, She instructs and guides her colleagues in the dept. A reminder notice is mailed a month prior to the requirement.. She is a very good and loyal employee of Downs view Chrysler ... More

Easy to deal with This dealership runs as a tight operation, service, parts, sales is excellent easy to deal with. Sheehan Sallay in parts has always made the extra eff This dealership runs as a tight operation, service, parts, sales is excellent easy to deal with. Sheehan Sallay in parts has always made the extra efforts. He is an asset to the dealership. More

Low pressure high risk My wife called me and said the light for tires pressure was on in our new van! I said it's likely no big deal but for piece of mind I'll call service My wife called me and said the light for tires pressure was on in our new van! I said it's likely no big deal but for piece of mind I'll call service and maybe they can squeeze you in. I called spoke to sam Bruno is service, he said send your wife right over. She went over and sir enough there was a staple in the tire and it was losing air rapidly. My wife was embarking on a 4 hour drive with 3 kids in the van down to Windsor Ontario later that day! Thank god Sam was able to identify the issue and care for it as he did. Furthermore Sam noticed my wife didn't have her blue tooth device set up for hands free and he took the time to assist her with getting that up and running. From a little bit of air missing in a tire a year disaster of having my wife and kids trapped on the side of the highway was avoided with Sam 's great work. Dominic verticillium the sales man who sold us the car apparently came out to visit my wife and kids in the waiting area to see if they needed anything.Thank you!!!signed mike kathryn and the kids! More

Overall Great Experience Right from the start Peter Groberman and the team were quick to respond to any inquiries, issues or areas of concern that my wife and I had. He was h Right from the start Peter Groberman and the team were quick to respond to any inquiries, issues or areas of concern that my wife and I had. He was helpful, friendly, re-assuring and very knowledgeable of his products. Peter listened to what we had to say and was able to set us up with exactly what we were looking for. We had also met with Richard Brulinski and Andrew Helmy who were both very friendly, knowledgeable and easy to work with. My wife and I are both very pleased with how smooth the overall experience was in working with Peter and the Downsview Chrylser crew and would be happy to work with them again in the future. More

excellent service The whole team were very helpful from the start to the end.They treat you like a family.They called me first thing in the morning for approval and I p The whole team were very helpful from the start to the end.They treat you like a family.They called me first thing in the morning for approval and I picked up my car the next day.I got the best price and excellent service. More

Excellent customer service I walked into the show room and received great customer service. I met with Dominic to consult about the dodge ram. I got excellent information about I walked into the show room and received great customer service. I met with Dominic to consult about the dodge ram. I got excellent information about all the types of dodge rams. I was also told about the many incentives chrysler was offering on the day of the sale. Overall I was pleased with Dominic and his manager Nick. I would refer them to my family and friends. More

Purchase of 2016 Laramie longhorn ram I msged this guy after hours for questions and he still took the effort to help me out! Great guy thanks buddy for the great sale looking forward to t I msged this guy after hours for questions and he still took the effort to help me out! Great guy thanks buddy for the great sale looking forward to the next More

I feel like there only customer Always there when I need them, they make me feel confident that I am getting the best price and service. I will never look anywhere else Always there when I need them, they make me feel confident that I am getting the best price and service. I will never look anywhere else More

He is friendly, nice person and he treat us like his family. He gave me an amazing price for my 2016 Dodge Journey. And he is very good in communicating to his customer and he is very helpful person. He gave me an amazing price for my 2016 Dodge Journey. And he is very good in communicating to his customer and he is very helpful person. More

Quick, easy, fun! Downsview Chrysler was the second dealership we visited when looking for a new fiat 500. Our first experience with Islington Chrysler was lackluster, Downsview Chrysler was the second dealership we visited when looking for a new fiat 500. Our first experience with Islington Chrysler was lackluster, to put it kindly. We spent almost 2 hours there, only having test driven one car - they were unable to start the first one and flooded the engine on the car we ended up test driving. The sales representative we dealt with was new, but left alone to flounder when asked basic questions about the car, features and pricing. When we arrived at Downsview Chrysler we were greeted warmly by sales representative Sayed. From a brief conversation he seemed to know exactly what we were looking for and walked us over to what I immediately knew was exactly the car we had been looking for. Quite frankly, my dream car. He was incredibly knowledgeable and helpful throughout the entire interaction. From start to finish he was personable, the guy was on fire. The model he showed us was a 2015 Special Edition Fiat 500c Lounge (what is now the 1957 edition - save for the convertible). The car he showed us was 1 of 3 they had on hand, and to my knowledge the only 3 in the province. Within 30 minutes we were all buckled in and ready to take it for a drive. The test drive was almost like a tour of the vehicle itself. Sayed spent the trip rhyming off all of the features of this specific model and the differences therein - all while directing me where to go. When it came to negotiations, he was polite and transparent which, as a first time car buyer, made me feel confident and informed. He and Ben really worked with us on not only the final price but the financing options. He saved us almost $2000 in addition to the rebates we were initially offered, got us 0% financing at a crazy low rate bi weekly and even threw in branded rubber floor mats and some swag. Leslie took us through financing options and got us licensed and approved literally overnight. We were able to pick it up the following afternoon. She was informative, but not pushy, when talking about extended warranty and protection options and never made us feel like she was giving us a sales pitch. When we picked up the car today, Sayed took me through how to use all of the functions in the car from seats and mirrors to Bluetooth and even paired my phone for me! From start to finish, the experience was a pleasure. I cannot recommend Sayed and Downsview Chrysler enough. Simply put, they killed it. Thank you Sayed and Downsview, for making what I thought would be a stressful and challenging experience so easy. More