Downsview Chrysler Ltd

Excellent Customer Service I have a 2014 Jeep Wrangler. Today I contacted Downsview Chrysler's parts department in regards to accessories for my vehicle. I spoke to a gentleman I have a 2014 Jeep Wrangler. Today I contacted Downsview Chrysler's parts department in regards to accessories for my vehicle. I spoke to a gentleman by the name of Kevin. His customer service was phenomenal and helped me get the fuel cap door I needed. I highly recommend him and the parts department to anyone! More

Amazing Service With Sam Bruno I purchased my Dodge Journey at the downsview location and I got amazing service with Jacob. Ever since than I take my car for service. I dealt with o I purchased my Dodge Journey at the downsview location and I got amazing service with Jacob. Ever since than I take my car for service. I dealt with other service advisor but I didn't get the friendly service. That's why I only want to deal with Sam Bruno, because of his excellent service . Sam, always has a smile and gives me the best customer service advice for my vehicle. Just want to say thank you Sam for being my service advisor. More

Amazing Customer Service ! I was looking for a specific part for my car. I went to many different dealers and no one could help me. Than I went to Downsview Chrysler. Two gentle I was looking for a specific part for my car. I went to many different dealers and no one could help me. Than I went to Downsview Chrysler. Two gentleman; Kevin and Shehan took care of me and helped me find the right part for my car. They were extremely friendly, professional and efficient. More

Excellency...!! Peter's friendly(not intrusive), and he really knows what you want, so he helps you and guides you all the way to get exactly that. I would really rec Peter's friendly(not intrusive), and he really knows what you want, so he helps you and guides you all the way to get exactly that. I would really recommend him to my friends. Thanks..!! More

AJ in service was a great help AJ gave me a quote for a repair knowing I had to get 2 more for my company vehicle before I could pull the trigger. Other dealerships were disinterest AJ gave me a quote for a repair knowing I had to get 2 more for my company vehicle before I could pull the trigger. Other dealerships were disinterested with this scenario. AJ was knowledgeable, helpful and considerate. I'd go back. More

amazing service nice people I purchased a car from a man named Eli Tamam and he was an amazing person that gave my family and I the amazing idea to buy the new Dodge and I would I purchased a car from a man named Eli Tamam and he was an amazing person that gave my family and I the amazing idea to buy the new Dodge and I would like to thank him. More

Unparrelled customer service I made an appointment to have my snow tires taken off and was told that they could not put my all year tires back on as they were too worn down. Being I made an appointment to have my snow tires taken off and was told that they could not put my all year tires back on as they were too worn down. Being a busy mother of 3 I needed my car back and driveable asap. They referred me to Simon in the parts department and said he was the person that could take care of me. Simon was quick, efficient and extremely helpful. He sourced 4 tires for me and made arrangements to have them installed in just 1 day. I commend Simon, Sandro and the Downsview service department for their commitment to customer service and fast friendly service. I will definitely return for my future service needs. More

Saving Grace Sam Bruno is your dealership's saving grace. He is the only one of your staff, including management (email and conversations were completely ignored a Sam Bruno is your dealership's saving grace. He is the only one of your staff, including management (email and conversations were completely ignored and never addressed) who understand that customer service is key in any industry for repeat visits. After 2 visits having dealt with Michael Chetty whereby he was rude, insulting and when I let him know I would not come back he responded with "fine then go" and an a service call to switch from all seasons to winter tires that took 2.5 hours with a scheduled appointment I had the opportunity to speak with Sam. The first difference, he smiled! The second, he was polite. Most importantly he was not impressed about the service I had previously received. He made a point of ensuring me that it would not happen again. In dealing with him I received prompt, courteous service on several occasions. He is the only reason I continue to have my vehicle serviced at this dealership. More

All around amazing service and staff Downsview Chrysler and Domenic Bertucci are hands down the only dealership and salesman i will buy from anymore. I had been in the market for a new Downsview Chrysler and Domenic Bertucci are hands down the only dealership and salesman i will buy from anymore. I had been in the market for a new/used Dodge Ram 1500 for a few months and only having bad experiences. Then i was recommended to go see Domenic at Downsview and that was the best decision i could have made. Domenic and everyone at the dealership were friendly, helpful and very very reasonable. 10/10 and i plan on recommending them and going back to Downsview for my next truck. More

First Car Sammy and Andrew were extremely helpful when my husband and i purchased our car. It was our first car and so they were both very helpful and answered Sammy and Andrew were extremely helpful when my husband and i purchased our car. It was our first car and so they were both very helpful and answered all of our questions thoroughly. They were also very accommodating despite my hectic work schedule. More