Downsview Chrysler Ltd

Great costomer service from the adviser My older 2006 car had electrical problems. It took some time to find the problem. The Service Advisor Shane kept me up to date. He was very honest and My older 2006 car had electrical problems. It took some time to find the problem. The Service Advisor Shane kept me up to date. He was very honest and did only what was neccessary to fix the problem. Thank You More

Gave him a tough time.. My wife and I bought a Jeep Patriot from Downsview. Having previously purchased from them, we were very confident they would help find our next vehicl My wife and I bought a Jeep Patriot from Downsview. Having previously purchased from them, we were very confident they would help find our next vehicle. I gave Charlie a tough time, but he pulled through like a trooper. Both he and Rick treated us extremely well and we ultimately made a deal with them. Great service, great team. We will be back for our next vehicle!!! Thanks guys you rock!!! The DeJesus Family More

thx for great service booked appointment for oil change and to address the install of a warranty part. The work was done in a timely manner as promised and Diana Sandro Phi booked appointment for oil change and to address the install of a warranty part. The work was done in a timely manner as promised and Diana Sandro Phil and kaya were all very helpful and friendly during the time I was in to drop it off and pick up - thx everyone keep up the happy smiles :) More

Excellent Service provided by Andrew Bishara Just purchased a Jeep Wrangler from Downsview Chrysler and I was very pleased with the Service I received from start to finish. The Sales Consultant Just purchased a Jeep Wrangler from Downsview Chrysler and I was very pleased with the Service I received from start to finish. The Sales Consultant that sold me the Jeep, namely Andrew Bishara left a very positive impression as he was very pleasant, honest and respectful. While I was deciding on the Jeep, Andrew really did his job in keeping me updated with Sales and Events every step along the way. I found Andrew to be also very knowledgeable, patient and accommodating answering all my questions and addressing all my concerns. Andrew is a tremendous asset to the Downsview Chrysler Dealership and I believe he deserves a raise. I would highly recommend Downsview Chrysler and Andrew Bishara to others so that they too can experience the privilege of receiving an excellent service. Thank you Andrew (and Downsview Chrysler) for making this experience Wonderful and Easy! Keep up the Great Service!...and I must say I really LOVE my Jeep! Sincerely, Marcella Lanni More

Sales customer service Definitely like my experience buying my jeep Grand Cherokee with Payam Torfehgoo I would recommend him to whoever they are looking for a good deal and Definitely like my experience buying my jeep Grand Cherokee with Payam Torfehgoo I would recommend him to whoever they are looking for a good deal and good quality car to contact him Godwilling and he will make sure you go happy out of the dealership and get what you are looking for IA More

Nightmare They overcharged the oil change price, price announced is 53.99, but they will charge you 75.00. Also, they try to impose an schedule maintenance tha They overcharged the oil change price, price announced is 53.99, but they will charge you 75.00. Also, they try to impose an schedule maintenance that is NOT required by Chrysler. Another TERRIBLE point is the service itself. They put over 1 litre more of oil in my engine that can result in damages in my engine. I am trying to contact the service Manager to solve this, but he os never available. It can be worse! I am at the dealer right now, and the driver of the company crashed in my car!!! The manager Ed Comsa told me to go to the court because he will no provide any car replacement for the period of the repair. This company is simple a NIGHTMARE! I will definitely report that to FCA Canada. I am sure that is NOT the service that FCA wants to their dealers to have. More

After purchased vehicle, they ignore you for good! When you are about the purchase, they are all good but after you buy; unfortunately, they ignore specially Andrew Helmy! He even does not let you sit When you are about the purchase, they are all good but after you buy; unfortunately, they ignore specially Andrew Helmy! He even does not let you sit in his office. This guy forget to close my friend's deal so his previous sold car was open and bank was withdrawing every two weeks. He realized they took 4 times. Because he cant speak well; they sent him home. For same reason I went there and Andrew realized he forget to fax the paper.. He does not apologize and we left but after two weeks another payment taken for old vehicle and we went again. He literally said "Go outside call your bank and ask why?" he did not even replied to our saluting. When I start to yell he showed outside and left his office. Anyway, we called the bank and we actually closed the old car issue. So, I dont even want to say that he changed the bank td to cibc; they took all weather matts to basic ones which rear right matt is different than left one. They took special wheel locks to regular ones and its box is still in the car. So I purchased brand new 1500 dodge ram but whatever it comes with it was not there. When I try to explain another sales person, they said your sales rep got fired so we cant do anything. More

Genuinely caring! We bought our Cherokee Trailhawk from Downsview and our entire experience was great! We met with Dmytro who was extremely knowledgeable about the v We bought our Cherokee Trailhawk from Downsview and our entire experience was great! We met with Dmytro who was extremely knowledgeable about the vehicles on the floor, was excited about the cars he was selling, and most importantly was an all around great person. We felt like he genuinely cared about helping us make the best purchase. It was refreshing to see the amount of time Dmytro spent with us even after we had decided to buy the car, to ensure we had the best experience. A car is a big purchase and we are extremely thankful to have gone to this particular dealership for it. More

thank you Payam I needed a truck for my job,I tried a few times to get approval ,but I didn't happen. Payam and masood helped me to buy and get approval. I recom I needed a truck for my job,I tried a few times to get approval ,but I didn't happen. Payam and masood helped me to buy and get approval. I recommend them More