Downsview Chrysler Ltd

Nightmare They overcharged the oil change price, price announced is 53.99, but they will charge you 75.00. Also, they try to impose an schedule maintenance tha They overcharged the oil change price, price announced is 53.99, but they will charge you 75.00. Also, they try to impose an schedule maintenance that is NOT required by Chrysler. Another TERRIBLE point is the service itself. They put over 1 litre more of oil in my engine that can result in damages in my engine. I am trying to contact the service Manager to solve this, but he os never available. It can be worse! I am at the dealer right now, and the driver of the company crashed in my car!!! The manager Ed Comsa told me to go to the court because he will no provide any car replacement for the period of the repair. This company is simple a NIGHTMARE! I will definitely report that to FCA Canada. I am sure that is NOT the service that FCA wants to their dealers to have. More

After purchased vehicle, they ignore you for good! When you are about the purchase, they are all good but after you buy; unfortunately, they ignore specially Andrew Helmy! He even does not let you sit When you are about the purchase, they are all good but after you buy; unfortunately, they ignore specially Andrew Helmy! He even does not let you sit in his office. This guy forget to close my friend's deal so his previous sold car was open and bank was withdrawing every two weeks. He realized they took 4 times. Because he cant speak well; they sent him home. For same reason I went there and Andrew realized he forget to fax the paper.. He does not apologize and we left but after two weeks another payment taken for old vehicle and we went again. He literally said "Go outside call your bank and ask why?" he did not even replied to our saluting. When I start to yell he showed outside and left his office. Anyway, we called the bank and we actually closed the old car issue. So, I dont even want to say that he changed the bank td to cibc; they took all weather matts to basic ones which rear right matt is different than left one. They took special wheel locks to regular ones and its box is still in the car. So I purchased brand new 1500 dodge ram but whatever it comes with it was not there. When I try to explain another sales person, they said your sales rep got fired so we cant do anything. More

Genuinely caring! We bought our Cherokee Trailhawk from Downsview and our entire experience was great! We met with Dmytro who was extremely knowledgeable about the v We bought our Cherokee Trailhawk from Downsview and our entire experience was great! We met with Dmytro who was extremely knowledgeable about the vehicles on the floor, was excited about the cars he was selling, and most importantly was an all around great person. We felt like he genuinely cared about helping us make the best purchase. It was refreshing to see the amount of time Dmytro spent with us even after we had decided to buy the car, to ensure we had the best experience. A car is a big purchase and we are extremely thankful to have gone to this particular dealership for it. More

thank you Payam I needed a truck for my job,I tried a few times to get approval ,but I didn't happen. Payam and masood helped me to buy and get approval. I recom I needed a truck for my job,I tried a few times to get approval ,but I didn't happen. Payam and masood helped me to buy and get approval. I recommend them More

A very pleasant visit My son had an appointment to see Gulnara. When he got at the dealership Gulnara took care of him right away. She is very nice,polite and very profes My son had an appointment to see Gulnara. When he got at the dealership Gulnara took care of him right away. She is very nice,polite and very professional while doing the sales deal. She does not twist arms ,just present the facts and numbers and then she waits fior the customer to decide. She does not play the game as " let me go and see the mgr for better deal". With her and the way she does the business is no need for this kind of game,everything is straight forward,. Keep up the good work. If there are people who needs a vehicle and do not want to be pressured while they doing the deal GO AND SEE GULNARA( JULIA) YOU WOULD NOT BE DISAPOINTED!!!!! Thanks to Gulnara ps Koodos also to Ben Kepecs the Sales Mgr who also looked after my son's needs and wants. More

Great customer service Have new ram 2019 very happy Great deal best service Love it thanks to gulnara and manager Eli finance service manager masoud Thanks everyone at do Have new ram 2019 very happy Great deal best service Love it thanks to gulnara and manager Eli finance service manager masoud Thanks everyone at downsview team More

Bought a New Jeep Wrangler Gad! you did just amazing work getting me the Jeep I have always wanted. I appreciate the hours you put in and the driving you did ! I just love my Je Gad! you did just amazing work getting me the Jeep I have always wanted. I appreciate the hours you put in and the driving you did ! I just love my Jeep. Thank you for making my experience buying a new jeep so comfortable and amazing. Your the Best ! More

BEST BUYER EXPERIENCE My experience was in short AMAZING! Payam got us the best deal, he didn’t stop until we we’re happy. This was my first car purchase and I could not be My experience was in short AMAZING! Payam got us the best deal, he didn’t stop until we we’re happy. This was my first car purchase and I could not be happier! Thank you Payam and the managers who gave us the best deal! More

positive informative and pleasure dealing with caring sales Over the last five years my adult children (3) and myself continue to purchase our vehicles from Downsview Chrysler. Our choice to do so is based on Over the last five years my adult children (3) and myself continue to purchase our vehicles from Downsview Chrysler. Our choice to do so is based on our continual positive experiences through these experiences we have a bond of trust ! We will continue to refer friends and family Thank You LM and Family More