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Downsview Chrysler Ltd

Toronto, ON

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1,092 Reviews

199 Rimrock Rd

Toronto, ON

M3J 3C6

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1,092 Reviews of Downsview Chrysler Ltd

November 25, 2016

Dodge Journey Customer service skills at this location needs lots of improvement, going to check your pin # provided by Chrysler Canada takes your experience to a d More

by Ron.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sayed Sadat
Nov 25, 2016 -

Downsview Chrysler Ltd responded

Hi Ron, I was very disappointment to read your review because your experience is not typical at Downsview. I do apologize that you were frustrated with the experience and would like to discuss this further with you so we can learn more about better customer service and how to make you feel better and hopefully earn your business. Please give me a call at 416.635.1660 today so we can chat. I would really appreciate the opportunity. Thank You, Jacob Kepecs Internet Sales Manager T:416.635.1660 F:416.635.1797 jkepecs@downsviewchrysler.ca

Dec 13, 2016 -

Downsview Chrysler Ltd responded

Hi Ron, I want to say thank you for taking the time to share your experience on Dealerrater and, I apologize that it wasn't a pleasant one. I am concerned reading your review, as the Internet Manager, because you mentioned that you had reserved a car online. Could you please let me know, how did you reserve it? Thank You, Jacob Kepecs Internet Sales Manager 416.635.1660 jkepecs@downsviewchrysler.ca

November 25, 2016

The best deals and people to work with Getting a car from a dealership wasnt on my mind but I went down to Downsview chrysler to check UNCLE Patrick and I fell in love with a jeep compass l More

by Sooupaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Senior, Robin Mathura
November 22, 2016

Happy Customer I was very pleased with the help I received during my experience. My husband loves his new car! I recommend C.K. as a salesman. I felt he was trust More

by Shanambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C.K. Singh
November 21, 2016

Dodge Journey The service given to me by this dealership was very good The saleman Gad was second to none and the worked done Robin also very good thank you. More

by Ras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
El Sayed Gad, Robin Mathura
November 19, 2016

Excellent experience! I have been shopping for some time now looking for a used vehicle and had no luck. I have been to many car sales lot and was ignored no wanted to ass More

by Dianz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Paquette, Richard Brulinski, Peter Groberman
November 18, 2016

Every Customer Interaction Creates a Service Memory I purchased a new vehicle from Downsview Chrysler Ltd yesterday and the service was excellent. Peter Saija, the salesman, was excellent. There was of More

by Om and Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Saija, Leslie Canada Dagatan
November 08, 2016

Great Service Very friendly and helpful customer service personnel,would strongly recommend speaking to Gulnara and Eli they helped us to choose the best deal. Tha More

by Oleksandr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Tamam, Gulnara Ovezova
November 04, 2016

Lies,lies and more lies Came into buy a vehicle on a midnight sale that downsview Chrysler was having, I had the misfortune of being approached by sayed, I wish I could of go More

by Wannabe jeep girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sayed Sadat
Nov 18, 2016 -

Downsview Chrysler Ltd responded

Hello, My name is Jacob and I'm one of the managers at Downsview Chrysler. I was disappointed to read your review and I wanted to get involved and get a better understanding of your experience and how we can remedy this. Please give me a call, send me an email or reply here and I will do my best to make this right. Thank You, Jacob Kepecs Internet Sales Manager T:416.635.1660 F:416.635.1797 jkepecs@downsviewchrysler.ca

November 02, 2016

Excellent Service Since I have a bad experience in a used car my friend, Jay recommends and introduces me to his friend Dominic. at first, my negative thinking kicks More

by Gerard C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Masoud Asghari, Domenic Bertucci, Michael Chetty
November 01, 2016

Customer Satisfaction and Customer Assurance As soon as I step in at the shop, Sam helped me on my problem. He did a quick assessment and right away brought the car in the service for more diagno More

by Willy Gold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bruno
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