Don Valley North Toyota

cooperation the car that offered to me was very reasonable , he explained so clearly and correct,he was very friendly and he spend a lot of time too leading me. the car that offered to me was very reasonable , he explained so clearly and correct,he was very friendly and he spend a lot of time too leading me. More

From 2000 Honda Civic to a 2017 Toyota Prius C This dealership was suggested by my family when I was in the market for a new car. I was only looking at what was available at this dealership, but e This dealership was suggested by my family when I was in the market for a new car. I was only looking at what was available at this dealership, but ended up purchasing a Toyota Prius that very evening. This was largely due to the sales representative Joe Brancato. He first listened to what I was looking for and then showed me the different models that would be suitable to what I needed, answering all my mundane questions about how the windshield wipers are turned on, how the lights work, windows, heat, A/C etc. Of course he mentioned all the other features of the 2017 car that I was purchasing, but concentrated on the features that were important to me, answering the same questions in full. More

Good Job! The sales person, Joe Brancato, was very helpful and nice. He had helped me, to find the RV4 car. I have purchase the car and founds it is good. The sales person, Joe Brancato, was very helpful and nice. He had helped me, to find the RV4 car. I have purchase the car and founds it is good. More

Loyal Customer As a loyal customer of this dealership, I give a 5 star rating for excellent customer service and quality service I always received from all staff. Re As a loyal customer of this dealership, I give a 5 star rating for excellent customer service and quality service I always received from all staff. Rest assured I will continue to patronize your company to service my car. Salvador More

Top Notch Service! The maintenance service of our 2 cars was done completely, promptly and at a reasonable cost. Our Service Advisor, Vincent Wong, was very friendly and The maintenance service of our 2 cars was done completely, promptly and at a reasonable cost. Our Service Advisor, Vincent Wong, was very friendly and courteous, and facilitated our service very effectively and efficiently. Kudos to Vincent and his maintenance team! More

Awesomeness Awesome, thank you for being nice to us towards purchasing my new car. It is very enjoyable time to negotiating with Silke, she is a very nice lady Awesome, thank you for being nice to us towards purchasing my new car. It is very enjoyable time to negotiating with Silke, she is a very nice lady to talk to when we bargain the deal. Overall is awesome time time toward our purchase my vehicle. Thank you! More

New Highlander It was a pleasure working with your salespeople. The person dealing with us was knowledgeable and provided us the required information. I will recomme It was a pleasure working with your salespeople. The person dealing with us was knowledgeable and provided us the required information. I will recommend him to my friends, More

Good salesman At Toyota Don valley i was giving the greatest customer service by a friendly, nice and professional gentleman . when i was getting disappointed my sa At Toyota Don valley i was giving the greatest customer service by a friendly, nice and professional gentleman . when i was getting disappointed my sales person told me about the benefits of having a Toyota as to other models which i research and found out to be true. i got the best car with all the features i requested.. my baby is a corolla 2015 sport edition and i love it so much.. thanks hameed all friends are getting their cars from you More

Good customer service. We went to this dealership last Saturday, found the salesperson to very friendly and very helpful. He showed us the car, test drove it liked it and p We went to this dealership last Saturday, found the salesperson to very friendly and very helpful. He showed us the car, test drove it liked it and proceeded to put an offer. The salesperson and the manager were very courteous and accommodating. We would recommend our friends to go to this dealership . Thank you for your help. The More

Customer Service I had gone to this location for an oil change and to check the back camera because it was not a clear view, but the camera was working. Once I had rea I had gone to this location for an oil change and to check the back camera because it was not a clear view, but the camera was working. Once I had reached the location I had asked the customer service representative if fixing the camera was covered in the warranty. He did not answer my question and was being very rude. After I had asked how long it would take he said " I don't know" and I asked approx will it take an hour he said "ya maybe". After waiting for an hour I had realized that the technician had seen the car and my car was waiting outside for 30 mins. But this employee did not acknowledge me in letting me know that my car was ready. After 20 mins he had called me up saying they had ordered the parts for the car. Again I had asked how long it will take and if it was covered in my warranty. He failed to answer me again and was really rude towards me. He just showed me the invoice and told me to read it in a rude manner. He was very unprofessional with the way he answered my questions. Again I asked how long it would take, his answer was " I don't know". I had asked him to add my cell phone number to the file so that they could contact me after the work was done but he said : I cant, I closed the system" and I told him I will not answer my house phone, he said that he will leave a message but I told him to add my cell number just in case. After I told him the number he said " ya I have it" in a rude manner. He was very unprofessional in they way he talked to his customers. He did not take time to find out how long it would take to fix my car but instead he said I don't' know for all the questions I asked him. Not only that but he was very rude in manner. He gave me the vibe that he was not customer service friendly, He also did not have a name tag on him, therefore I did not know his name. My overall experience was very bad and unprofessional. More