Don Valley North Toyota

[Date: Oct 22, 2024] - The Service Department is getting worse in terms of customer service. I have some issues with their maintenance service and complimentary tire swap package, and instead of increasing worse in terms of customer service. I have some issues with their maintenance service and complimentary tire swap package, and instead of increasing their services, they choose to let down their customers and charge me for the tire swap. - I got the reminder emails from 2 of their Service Dept. agents [Joan Zhou and Hairmary Zekaryas] regarding maintenance service, but after I sent replies to schedule an appointment, none of them confirmed back with me. *** I've had enough of this dealership. If this is how they treat their loyal customers, then I’ll take my business elsewhere and purchase my future vehicles from a dealership that values its customers and provides consistent after-sales support. More

Just purchased 2023 Rav 4 The sales person was Shuja. He was great! I highly recommend him if you’re interested in buying a used vehicle from Don valley north Toyota. He was great! I highly recommend him if you’re interested in buying a used vehicle from Don valley north Toyota. More

Thanks to Hameed Chennankunnath in the used car center for excellent service and friendly advice on our mission to find our next vehicle. Dealership was very helpful and accommodating. for excellent service and friendly advice on our mission to find our next vehicle. Dealership was very helpful and accommodating. More

I was very happy with the service of Don Valley North Toyota. All the staff are very helpful and polite especially Andrew Muldita and Nicolas. I definitely will recommend to my friends and co-workers. Toyota. All the staff are very helpful and polite especially Andrew Muldita and Nicolas. I definitely will recommend to my friends and co-workers. More

I writing to express my disappointment contacting Patricia Graham over the lack of response to my previous calls and emails regarding the damage to my car during my recent visit to your facility way Patricia Graham over the lack of response to my previous calls and emails regarding the damage to my car during my recent visit to your facility way back 2023. Despite my efforts to reach out and resolve this matter, I have not received any communication from your end. I already spoke with my service advisor Andrew Mudita and told me to contact Patricia but she didn't return a call or email The damage to my vehicle is a significant concern, and the absence of a response is causing further frustration and inconvenience. I would appreciate it if you could address this matter urgently and provide a clear plan of action to resolve the issue. Please contact me at your earliest convenience to discuss the next steps. I hope we can resolve this situation promptly and amicably. More

I just wanted to say Excellent service from Jun Ikeda and Ching Lai Every time both people are wonderful job. Ching Lai Every time both people are wonderful job. More

I just wanted to say a big thank you to Peter Wan. He is a nice salesperson, who gives no pressure on my decision to purchase a new car at Toyota. After 4 months waiting ! Today I have picked up He is a nice salesperson, who gives no pressure on my decision to purchase a new car at Toyota. After 4 months waiting ! Today I have picked up my new Corolla Cross LE I am very satisfied and with his service in the purchase of my new car . He had followed up my order and called me when the car arrived and very patient took the time to explain us how to control the new features of the car until we were understand . I will be strongly recommend referring my friends to Peter Wan to his professional service. More

Patricia Graham- the new manager at Don Valley North Toyota, is exactly what the Service department needed. She is caring, empathetic, & follows up. Even when the windshield I recently replaced wasn’t i Toyota, is exactly what the Service department needed. She is caring, empathetic, & follows up. Even when the windshield I recently replaced wasn’t installed properly by the installer, Patricia immediately offered to rectify things. She definitely goes above & beyond to make sure her clientele are well taken care of. Adding her to the service department should bring Don V. N. Toyota to be a place of excellence all around! More

Decent service and moderate wait times. Sadly, they have discontinued the discount for senior citizens. It wasn't a lot, but every bit helps when you are on a fixed income. Very disappointi Sadly, they have discontinued the discount for senior citizens. It wasn't a lot, but every bit helps when you are on a fixed income. Very disappointing. I will look elsewhere for service with the senior discount. More