Don Valley North Toyota

I writing to express my disappointment contacting Patricia Graham over the lack of response to my previous calls and emails regarding the damage to my car during my recent visit to your facility way Patricia Graham over the lack of response to my previous calls and emails regarding the damage to my car during my recent visit to your facility way back 2023. Despite my efforts to reach out and resolve this matter, I have not received any communication from your end. I already spoke with my service advisor Andrew Mudita and told me to contact Patricia but she didn't return a call or email The damage to my vehicle is a significant concern, and the absence of a response is causing further frustration and inconvenience. I would appreciate it if you could address this matter urgently and provide a clear plan of action to resolve the issue. Please contact me at your earliest convenience to discuss the next steps. I hope we can resolve this situation promptly and amicably. More

I just wanted to say Excellent service from Jun Ikeda and Ching Lai Every time both people are wonderful job. Ching Lai Every time both people are wonderful job. More

I just wanted to say a big thank you to Peter Wan. He is a nice salesperson, who gives no pressure on my decision to purchase a new car at Toyota. After 4 months waiting ! Today I have picked up He is a nice salesperson, who gives no pressure on my decision to purchase a new car at Toyota. After 4 months waiting ! Today I have picked up my new Corolla Cross LE I am very satisfied and with his service in the purchase of my new car . He had followed up my order and called me when the car arrived and very patient took the time to explain us how to control the new features of the car until we were understand . I will be strongly recommend referring my friends to Peter Wan to his professional service. More

Patricia Graham- the new manager at Don Valley North Toyota, is exactly what the Service department needed. She is caring, empathetic, & follows up. Even when the windshield I recently replaced wasn’t i Toyota, is exactly what the Service department needed. She is caring, empathetic, & follows up. Even when the windshield I recently replaced wasn’t installed properly by the installer, Patricia immediately offered to rectify things. She definitely goes above & beyond to make sure her clientele are well taken care of. Adding her to the service department should bring Don V. N. Toyota to be a place of excellence all around! More

Decent service and moderate wait times. Sadly, they have discontinued the discount for senior citizens. It wasn't a lot, but every bit helps when you are on a fixed income. Very disappointi Sadly, they have discontinued the discount for senior citizens. It wasn't a lot, but every bit helps when you are on a fixed income. Very disappointing. I will look elsewhere for service with the senior discount. More

Excellent service received from Service ASM Ching L on April 8th Thank you Ching and service staff. April 8th Thank you Ching and service staff. More

Amazing experience. Accommodating, fast response and honest. I would buy again at Don Valley North Toyota. Accommodating, fast response and honest. I would buy again at Don Valley North Toyota. More

I had an amazing experience buying my new car from Don Valley North Toyota. I had the pleasure of working with David Yulo, who was very professional, knowledgeable and accommodating the entire time. I c Valley North Toyota. I had the pleasure of working with David Yulo, who was very professional, knowledgeable and accommodating the entire time. I couldn't be happier with the service I received from David, and I recommend dealing with him without reservation. More

I had a very pleasant experience at DVNT even though the people I dealt with were new to me and not my regular team. DVNT (John Cao) reached out to remind me that my regular maintenance was due and I booke people I dealt with were new to me and not my regular team. DVNT (John Cao) reached out to remind me that my regular maintenance was due and I booked an appointment. When I had to switch my appointment and added installation of my winter tires, he found me I time that was perfect for me. When I brought in my 2019 Toyota Corolla, I dealt with Jacob Ting. He was friendly, explained the work that would be done that day and advised me of work that might need attention in the future. That's it. The work was completed and I was out of there in just over an hour! It's great to know that the word "team" really does mean that any one of the employees here can form a group that can work together for the good of the customer. I felt comfortable that each person knew there job well. Thanks. More

Thank you Toyota Don Valley North for the good service since the very beggining, special thank to Dimitry, very helpful, caring and excellent service. since the very beggining, special thank to Dimitry, very helpful, caring and excellent service. More