Back

Derrick Dodge

Edmonton, AB

3.2
364 Reviews

6211 104th Street NW

Edmonton, AB

T6H 2K8

Directions

By Type

364 Reviews of Derrick Dodge

April 20, 2022

I've been working with Jag Rai on and off for the past year on securing the right car and financing. Jag was very proffesional and curtious and after 9 months of working together, he helped me find my dr More

by INDY BRAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAG RAI
Apr 25, 2022 -

Derrick Dodge responded

We're so happy you were finally able to get your dream truck! Glad you found some great financing to go with it too! Enjoy your new Truck!

February 06, 2022

Vehicle broke down after driving 300 km. Manager hung up on me and no one will return my phone calls or emails. They will not pay the $1800 bill. They told me it was inspected and road worthy! Lies! DO NOT More

by Upset customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Candelaria
Feb 07, 2022 -

Derrick Dodge responded

We apologize for the issues you have been having contacting us. Please reach out to Andrew Marr for assistance amarr@derrickdodge.com

January 15, 2022

Sold me a lemon and I am stuck with it now. Management hung up on me and will not return calls or emails. I have been very professional with Mgmt, but they do not have any time for me now they have my mon More

by Ppalko
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Management
July 28, 2021

Stay away anyone in edmonton . Go to southtown chrysler .this service dept is a joke and the manager is so unprofessional.and verry snoty .please be warned More

by Andy49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Jul 30, 2021 -

Andy49 responded

Went to southtown they fixed my issue for 285.00 less you fkn crooks lost my buisness because of your service manager

July 24, 2021

My partner and I were looking at almost every dealership for a vehicle that we would love for a few years and also not break our bank! Galen and Lamar really helped us find what we needed. Was a very good e More

by Thtaylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galen koo, Lamar Williams
Aug 11, 2021 -

Derrick Dodge responded

Thank you for the review! We are so glad that you had such a great experience with us. We appreciate you stopping by and hope you love the new car!

June 04, 2021

My daughter and her boyfriend bought a used vehicle from this place. There was an issue with the front bumper and they said that they would fix it. Well since when is using zip ties a way to repair a bumper More

by Disappointed
Recommend Dealer
No
Employees Worked With
All
May 31, 2021

Forgot to say they wouldn’t give me the 10% off MSRP like Dodge is offering on that vehicle Sold me warranties that I don’t need or can’t use More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lamar Brian Kevin drew
March 18, 2021

The salesman was friendly and knowledgeable of the vehicle I was trying to buy. The level of communication was also enough that I felt Informed but not bombarded with phone calls and texts. More

by Aaron Mudryk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Galen
Jun 09, 2021 -

Derrick Dodge responded

Thanks for the feedback Aaron! We appreciate you stopping by and hope you love the new car!

March 10, 2021

Great Dealership. No pressure. Had a Great time. Sales manager was very good and did everything possible to help me make a deal. Would recommend this Dealership to friends. Thank you!! More

by trucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Galen
Jun 09, 2021 -

Derrick Dodge responded

Thank you for taking the time to leave us feedback! We really appreciate the recommendation and hope you love the new car!

January 19, 2021

Made it clear we wanted the manufacturer warranty and not Derrick Dodge's warranty. We were shown the manufacturer warranty options. They gave us Derrick Dodge's warranty. More

by Dianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
manager
...
5
...