Derrick Dodge
Edmonton, AB
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468 Reviews of Derrick Dodge
A huge thank you to Josh, Danny, and Dave for their outstanding customer service. They were professional, friendly, patient, and made sure all my questions were answered. I truly felt valued as a custo outstanding customer service. They were professional, friendly, patient, and made sure all my questions were answered. I truly felt valued as a customer and never felt pressured throughout the process. I absolutely love my new Durango and am so grateful for the amazing experience. Thank you, Josh, Danny, and Dave, for going above and beyond and making my new-car purchase such a memorable one! Highly recommend! More
This is the most unpleasant purchase of a vehicle I have ever had. I purchased my new 2026 Grand Caravan with extended warranty. Within days of the purchase I had second thoughts about the purchase of the ever had. I purchased my new 2026 Grand Caravan with extended warranty. Within days of the purchase I had second thoughts about the purchase of the extended warranty and requested a full refund for $6426. In about a week David (Finance Manager) finally got back to me and told me he cancelled the warranty and the refund would be put against my loan. It's been almost 3 months now and I still haven't got my money back! After a couple months of me inquiring with a couple emails about the process, David has stopped communicating with me. This is very unprofessional. I have now contacted FCA and an agent there said they would look into the matter. It's been over a week now and still waiting for results. It's amazing how they can take your money instantly, but to get your money back...... More
My salesman Michal and the staff at Derrick were very easy to deal with for my trade and helped me get into the right vehicle for the right price! easy to deal with for my trade and helped me get into the right vehicle for the right price! More
I had a great experience with my recent purchase at Derrick Dodge in Edmonton. The process was easy and my salesman Paul was pleasant, helpful and knowledgeable. Derrick Dodge in Edmonton. The process was easy and my salesman Paul was pleasant, helpful and knowledgeable. More
Had the pleasure of working with Paul on trading my 16 Ram for a new Durango. Made the process as painless and simple as possible and they were able to get me prime financing for the first time in my life Ram for a new Durango. Made the process as painless and simple as possible and they were able to get me prime financing for the first time in my life. Will return... in 8 years More


