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Derrick Dodge
Edmonton, AB
360 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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360 Reviews of Derrick Dodge
February 07, 2023
I tried to purchase a vehicle from Derick dodge today for the advertised price only to find out they would not sell it to me even though it was communicated to me 4 different ways that the vehicle was availa the advertised price only to find out they would not sell it to me even though it was communicated to me 4 different ways that the vehicle was available for sale. They provided a song and dance and offered another vehicle not even close to the one advertised. When I contacted the Alberta Motor Vehicle Council (780-466-1140) they indicated I may have a legitimate complaint. I have never had such a poor experience purchasing a vehicle in all of my 63 years. Don't waste your time and experience the anguish I have, seek out another dealership with more integrity. More
by trapperdw13
Employees Worked With
Moe, Anna, ?
September 10, 2022
Horrible customer service. Sold a vehicle on trade in and asking for paperwork for legal purposes and have gotten two weeks of lies and running around info. Even got sworn at. Sold a vehicle on trade in and asking for paperwork for legal purposes and have gotten two weeks of lies and running around info. Even got sworn at. Do not deal with this dealership. More
by mith27
Employees Worked With
Talked to 4 separate employees
July 22, 2022
Never recommended for used Vehicles. Pls make sure you read all the detail before you sign in any contract, particularly if any extended warranty realated and don't go for their words. Pl Pls make sure you read all the detail before you sign in any contract, particularly if any extended warranty realated and don't go for their words. Pls make sure all charges of the vehicle is correct or not. More
by Eldho Baby
Employees Worked With
Jimmy and Jagjit Rai
June 28, 2022
After making a deal with these people and $3500 down last minute they add $4000 to the price, I have dealt with a lot of dealer ships but this one is a piece of crap, I had the whole deal in text out the doo minute they add $4000 to the price, I have dealt with a lot of dealer ships but this one is a piece of crap, I had the whole deal in text out the door cash price and time for pic up they pulled some real shady crap, I told the sales manager I’m reporting them he said he doesn’t care a deal any a deal till it’s signed, there word means nothing More
by Darren
Employees Worked With
Brian salsmanager and drew deep
June 21, 2022
We just bought our new Jeep summit from Wayne, and it was the best experience we have had buying a vehicle, seen it in the showroom and inside of five minutes it was outside ready for us to test drive. Every the best experience we have had buying a vehicle, seen it in the showroom and inside of five minutes it was outside ready for us to test drive. Everyone there was great would definitely go back again, great job guys More
by Chargerconsulting
Employees Worked With
Wayne, Jag
June 18, 2022
I bought a car from Wayne Henke at Derrick Dodge a few months back and it was the greatest experience buying a vehicle. Will definitely be back again. months back and it was the greatest experience buying a vehicle. Will definitely be back again. More
by heppell9
Employees Worked With
Wayne Henke
April 20, 2022
I've been working with Jag Rai on and off for the past year on securing the right car and financing. Jag was very proffesional and curtious and after 9 months of working together, he helped me find my dr year on securing the right car and financing. Jag was very proffesional and curtious and after 9 months of working together, he helped me find my dream truck with some great financing!! Thanks Jag your the best!!! More
by INDY BRAR
Employees Worked With
JAG RAI
February 06, 2022
Vehicle broke down after driving 300 km. Manager hung up on me and no one will return my phone calls or emails. They will not pay the $1800 bill. They told me it was inspected and road worthy! Lies! DO NOT on me and no one will return my phone calls or emails. They will not pay the $1800 bill. They told me it was inspected and road worthy! Lies! DO NOT PURCHASE FROM DERRICK DODGE. More
by Upset customer
Employees Worked With
Brian Candelaria
January 15, 2022
Sold me a lemon and I am stuck with it now. Management hung up on me and will not return calls or emails. I have been very professional with Mgmt, but they do not have any time for me now they have my mon hung up on me and will not return calls or emails. I have been very professional with Mgmt, but they do not have any time for me now they have my money. If it was inspected, why did it breakdown after driving less that 200 KM. More
by Ppalko
Employees Worked With
Management
July 28, 2021
Stay away anyone in edmonton . Go to southtown chrysler .this service dept is a joke and the manager is so unprofessional.and verry snoty .please be warned .this service dept is a joke and the manager is so unprofessional.and verry snoty .please be warned More
by Andy49
Employees Worked With
Service dept
