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Derrick Dodge

Edmonton, AB

3.2
364 Reviews

6211 104th Street NW

Edmonton, AB

T6H 2K8

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364 Reviews of Derrick Dodge

June 23, 2015

fraudulent service/abusive service manager When completing a purchase of a new vehicle I was promised the world. When I went in for my routine oil changes that's all that was done even though, More

by Tracysnotimpressed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Camille (service manager) Rob (tech)
June 04, 2015

Happy with how we were treated. We highly recommend Kris Zielinski in used cars. Since 2008 we have purchased 6 Jeeps from Kris he always exceeds our expectations and treats us like More

by Cindy & Larry
Recommend Dealer
Yes
Employees Worked With
Kris Zielinski and Quinton
June 02, 2015

Get it in writing Be careful with these guys. They made a deal with us over the phone and once we got to their dealership everything changed. This was a 1000 km round More

by Bootjack
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales mange rude and condescending
May 13, 2015

like fate I was looking for a Jeep and fate seemed to intervene. Trevor "the Dutch Elvis" had no clue what I had in mind and I had no clue what a jeep enthusias More

by latentjeepfreak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Van Os, Jim Hew
April 23, 2015

Crappy service We have bought vehicles from Derrick Dodge since Jesus was a private but lately turn over in the departments has sucked. We usually recommend them to More

by welder woman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary,Chaz,Trevor
April 02, 2015

Friendly, treated like family. , offered refreshments I had a good experience at Derrick Dodge. You need to tell them that you do not need their sales pitch and take a tape recorder with you so that if th More

by dfush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen and AAron
March 07, 2015

bought a 2013 Jeep Compass Bought a year old jeep with 30000 km on it fully loaded for a steal of a deal. All thanks to Ron. I am very satisfied. And will buy another vehicle fr More

by spear12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Smith
March 05, 2015

Derrick Dodge Takes ADVANTAGE OF ANOTHER OLDER COUPLE (Acting on behalf of my parents age 83 and 79): My father was approached by Derrick Dodge by phone. He (MY FATHER) was desperate to save money as p More

by Colin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John A Smith
March 02, 2015

Very positive & stress free buying experience We had a very positive experience purchasing our vehicle from the time we put in a query online, to the quick response & the efficient processing of More

by trub2414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Paulhus & Quentin Brown
February 24, 2015

No communication, all sales crap, terrible!!!! My experience is similar to someone else on here in which I received a letter, a text, and an email about trading my 18 month old truck with a newer o More

by marcopolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, Christina
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