Derrick Dodge
Edmonton, AB
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362 Reviews of Derrick Dodge
Repeat Customer Great experience with my second vehicle purchase from Derrick Dodge. That is why I came back, friendly and helpful staff. Definitely my go to dealer. Great experience with my second vehicle purchase from Derrick Dodge. That is why I came back, friendly and helpful staff. Definitely my go to dealer. More
Purchase of 2015 chev My experience at Derrick dodge was fabulous. The staff was efficient, pleasant professional and friendly. All of the people I dealt with went out of t My experience at Derrick dodge was fabulous. The staff was efficient, pleasant professional and friendly. All of the people I dealt with went out of their way to make my experience enjoyable. My questions and concerns were all addressed. More
Stress free experience Today, we just traded our 2012 Jeep Patriot to a brand new 2015 Jeep Grand Cherokee Laredo and we are very happy and satisfied with it. Amy, the Sale Today, we just traded our 2012 Jeep Patriot to a brand new 2015 Jeep Grand Cherokee Laredo and we are very happy and satisfied with it. Amy, the Salesperson was very straightforward, knowledgeable, kind, and friendly. She helped all the way for us to be able to make a good deal. Jim, the Business Manager as well did all the paperworks and explained everything very efficiently. Overall, we had a very smooth, stress free, and pleasant experience. We would definitely recommend Derrick Dodge to our family and friends. More
Worst car buying experience From the moment I walked into the dealership to the moment I walked out was a terrible experience. When we walked in we were completely ignored and From the moment I walked into the dealership to the moment I walked out was a terrible experience. When we walked in we were completely ignored and had to track down a sales associate. Things did not get better after that. Once we found a salesman(Chris) The hard sell started and I felt pressured to make a quick decision and stop wasting his time. Every answer I got was curt and demeaning. As we walked out I could hear him crumpling up the offer and storming off. Based on this experience, I would never go back to this dealership. More
made me wait an hour and a half just to get told to come back in 4 hours. This is the worst car dealership wouldn't recommend it also the cars they sell are horrible and usually xxxxxxxx you into buying them back in 4 hours. This is the worst car dealership wouldn't recommend it also the cars they sell are horrible and usually xxxxxxxx you into buying them. (Personal and friends experience) More
Could not supply the proper vehicle. The sales person told me That they had the vehicle that I was looking for .Three weeks later they still could not supply the proper vehicle. Instead t The sales person told me That they had the vehicle that I was looking for .Three weeks later they still could not supply the proper vehicle. Instead they try to put myself into something that I was not interested in ,I just kept getting excuse after excuse why they could not find the vehicle that I wanted. The service was very poor ,very unprofessional and I would not recommend this dealership to anyone. If you don't have the vehicle that the customer is looking for just say so don't waste their time. More
Great Service. Picked up my 2014 Jeep Grand Cherokee from Derrick and i couldn't be happier. from sales to finance and service, everything is on point in this place, Picked up my 2014 Jeep Grand Cherokee from Derrick and i couldn't be happier. from sales to finance and service, everything is on point in this place, highly recommend this place. More
service sucks I was given a 9.00am appointment on Saturday set.26/15 I booked in at 8.40. AT 10.45 I asked when the car was going to be taken in the shop. I was I was given a 9.00am appointment on Saturday set.26/15 I booked in at 8.40. AT 10.45 I asked when the car was going to be taken in the shop. I was told it was in a line up, might be finished at 3.00pm. Derrick dodge sucks for service !!! Work order# 830274 More
Very Relaxed. No Pressure, Had My best Intrest at Heart I dealt with Wossen. Do yourself a Favor and ask for him. Im 54 and have bought many vehicles and this was a great experience!!.Sometimes I had questi I dealt with Wossen. Do yourself a Favor and ask for him. Im 54 and have bought many vehicles and this was a great experience!!.Sometimes I had questions at 10 at night and this guy had no problem talking to me anytime.. Great staff...Great Service...Could Not Be Happier More
Great people My brother Mike had referred us to this dealership. And right away Wossen called us back n found the right car for us. We love the car, it runs great. My brother Mike had referred us to this dealership. And right away Wossen called us back n found the right car for us. We love the car, it runs great. And like to thank Wossen n the team of coworkers for all there help on Getting are car for us. They treated us with repeat n generosity. More