Derrick Dodge

Worst car buying experience From the moment I walked into the dealership to the moment I walked out was a terrible experience. When we walked in we were completely ignored and From the moment I walked into the dealership to the moment I walked out was a terrible experience. When we walked in we were completely ignored and had to track down a sales associate. Things did not get better after that. Once we found a salesman(Chris) The hard sell started and I felt pressured to make a quick decision and stop wasting his time. Every answer I got was curt and demeaning. As we walked out I could hear him crumpling up the offer and storming off. Based on this experience, I would never go back to this dealership. More

made me wait an hour and a half just to get told to come back in 4 hours. This is the worst car dealership wouldn't recommend it also the cars they sell are horrible and usually xxxxxxxx you into buying them back in 4 hours. This is the worst car dealership wouldn't recommend it also the cars they sell are horrible and usually xxxxxxxx you into buying them. (Personal and friends experience) More

Could not supply the proper vehicle. The sales person told me That they had the vehicle that I was looking for .Three weeks later they still could not supply the proper vehicle. Instead t The sales person told me That they had the vehicle that I was looking for .Three weeks later they still could not supply the proper vehicle. Instead they try to put myself into something that I was not interested in ,I just kept getting excuse after excuse why they could not find the vehicle that I wanted. The service was very poor ,very unprofessional and I would not recommend this dealership to anyone. If you don't have the vehicle that the customer is looking for just say so don't waste their time. More

Great Service. Picked up my 2014 Jeep Grand Cherokee from Derrick and i couldn't be happier. from sales to finance and service, everything is on point in this place, Picked up my 2014 Jeep Grand Cherokee from Derrick and i couldn't be happier. from sales to finance and service, everything is on point in this place, highly recommend this place. More

service sucks I was given a 9.00am appointment on Saturday set.26/15 I booked in at 8.40. AT 10.45 I asked when the car was going to be taken in the shop. I was I was given a 9.00am appointment on Saturday set.26/15 I booked in at 8.40. AT 10.45 I asked when the car was going to be taken in the shop. I was told it was in a line up, might be finished at 3.00pm. Derrick dodge sucks for service !!! Work order# 830274 More

Very Relaxed. No Pressure, Had My best Intrest at Heart I dealt with Wossen. Do yourself a Favor and ask for him. Im 54 and have bought many vehicles and this was a great experience!!.Sometimes I had questi I dealt with Wossen. Do yourself a Favor and ask for him. Im 54 and have bought many vehicles and this was a great experience!!.Sometimes I had questions at 10 at night and this guy had no problem talking to me anytime.. Great staff...Great Service...Could Not Be Happier More

Great people My brother Mike had referred us to this dealership. And right away Wossen called us back n found the right car for us. We love the car, it runs great. My brother Mike had referred us to this dealership. And right away Wossen called us back n found the right car for us. We love the car, it runs great. And like to thank Wossen n the team of coworkers for all there help on Getting are car for us. They treated us with repeat n generosity. More

Always Derrick Dodge Best service again ! This is our 7th purchase there. Starting from our first truck to the new one we just picked up we have always received the very Best service again ! This is our 7th purchase there. Starting from our first truck to the new one we just picked up we have always received the very best service. We only buy from Derrick Dodge. Dennis and Kyle and Myron we're very helpful answered all our questions and we will recommend all our friends and they have customers for life. THANKS GUYS. More

Best car buying experience I've had A few months ago I contacted Derrick Dodge wanting to get out of my Dodge Dart into something more suited for my family. I had tried another Chrysler A few months ago I contacted Derrick Dodge wanting to get out of my Dodge Dart into something more suited for my family. I had tried another Chrysler dealership but wasn't pleased that I was treated as only someone to make a commission from. At Derrick Dodge the staff were exceptional. I had the pleasure of working with Eric who was so kind and courteous. He not only got me out of my Dart, he put in into a brand new Chrysler 200, after the other dealership told me my credit score was too poor to get me out of my old car. They kept me in the loop on every aspect of the sale and when I had to bring my kids in with me, they played with them and made the experience much more enjoyable for all of us. Thank you Derrick Dodge team and especially Eric for making this the best car buying experience I have ever had. I love my new car! More

Excellent & professional While visiting Edmonton, we ended up @ this dealership, & instantly felt very comfortable with the salesman, Wossen Taffesse. Wossen was very professi While visiting Edmonton, we ended up @ this dealership, & instantly felt very comfortable with the salesman, Wossen Taffesse. Wossen was very professional, courteous & patient with my husband & myself. He brought Curtis Jensen, Used Car Manager to meet us & Curtis was also very professional. Once the deal was complete, Wossen continued to assist us & introduced us to Barry Bubley, Business Manager who processed our paper work & assisted us in obtaining out of province transport insurance. All the while Wossen continued to offer any assistance he could. Once we had made the trip home, Wossen also called to follow up on our long trip home. It was a pleasure dealing with all the personnel at Derrick Dodge. We love our vehicle & had a very pleasant experience with Wossen! More