Derrick Dodge
Edmonton, AB
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360 Reviews of Derrick Dodge
Very Knowledgable Salesmen! When my wife and I called Derrick Dodge in regards to a used Jeep Wrangler, we first spoke to Al. He answered all the questions we had about the jeep When my wife and I called Derrick Dodge in regards to a used Jeep Wrangler, we first spoke to Al. He answered all the questions we had about the jeep over the phone and invited us down for a test drive. We came in right away, and enjoyed an informative drive with Al. I loved the Jeep! And, Al was able to come down on the price to meet our budget! I've had the Jeep for a few weeks now and we're so glad we chose Derrick Dodge! In fact, in the first week I noticed a leak in one of the tires from a pre-existing patch and Shannon in the service department contacted Al and he did us the kindness of replacing the tire! No charge! Ben More
Honest, helpful and knowledgable I recently purchased a new vehicle from this dealership and found them to be very helpful, knowledgeable, respectful and exceeded my expectations. I b I recently purchased a new vehicle from this dealership and found them to be very helpful, knowledgeable, respectful and exceeded my expectations. I bought my vehicle from Robby and Will and they were great! There was no high pressure sales, they listened to what I wanted and then made it happen and found me the perfect vehicle and a reasonable price. When it came time to sign the papers and buy the vehicle I worked with Jim and he answered all questions and laid everything out so there were no surprises. If you are in the market for a Jeep or Dodge go to Derrick Dodge. More
Outstanding service My husband and I had excellent service with Derrick Dodge. We had a car accident and had to replace our car. We had difficulties with our credit becau My husband and I had excellent service with Derrick Dodge. We had a car accident and had to replace our car. We had difficulties with our credit because of our destroyed car. Paul Menezes did everything he could to make our purchase not only comfortable but successful. And Paul, thanks for coming in on your day off. I would highly recommend Derrick Dodge to anyone.The customer service was incredible and thanks to the manager and financing we now have a brand new car. Thank you. More
excellent It was a pleasure working with Krzysztof Zielinski, His professionalism, personality and attitude convinced me to purchase the car. I felt right a It was a pleasure working with Krzysztof Zielinski, His professionalism, personality and attitude convinced me to purchase the car. I felt right at home. Would definitely buy from him again and recommend him to my friends and family ! More
Service sucks Naught a 2014 rubicon had it for 5 months and know the engine is dead I put less than 5k on it and I had to replace battery, tires and know an engine. Naught a 2014 rubicon had it for 5 months and know the engine is dead I put less than 5k on it and I had to replace battery, tires and know an engine. They lied and said I swamped it and that the air filter was plugged with mud. I checked it before I had it towed to Derrick Dodge and it was just a little dusty due to regular driving conditions. DERRICK DODGE WILL DO ANYTHING TO SELL YOU A PEACE OF xxxx BUT THEN BLAME YOU FOR ALL THE PROBLEMS. More
Fantastic place, great customer service! This dealership is top notch! we kept on going back to this dealership after our first experience with Mr. Kris Zielinski. This is our fourth used veh This dealership is top notch! we kept on going back to this dealership after our first experience with Mr. Kris Zielinski. This is our fourth used vehicle purchase from Kris and this dealership. Kris always went above and beyond to make sure we purchased the vehicle we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy. Many times Kris came in on his day off to show us the vehicle, which I thought showed tremendous customer service. He had everything already set up for a smooth transaction once we selected our vehicle.I felt like family by the end of the whole process! I would recommend Derrick dodge (Kris in particular) to anyone who is looking for a used vehicle. More
Great Experience with Al Dewan and Derrick Dodge! I recently moved to alberta from saskatchewan and after much hassle of trying get my old truck safety certified I felt it would be easier to trade in I recently moved to alberta from saskatchewan and after much hassle of trying get my old truck safety certified I felt it would be easier to trade in and buy new. I went in to see Al Dewan at Derrick dodge and could not have had a better experience. It was a quick and painless process. Al showed me many different trucks and went over payment plans that would fit my budget. He was very honest and felt no pressure at all. After a couple hours I had purchased a brand new 2017 Dodge Ram Sport. BI was having issues getting my insurance transferred over and they even lent me a loaner for a few days until I could pick up my new ride. Thanks again Al and all the other members at Derrick Dodge! More
A great experience!! It was a great experience from Derrick Dodge team especially from Mr. Kris Zielinski. He is dedicated for customer service and a big asset for the com It was a great experience from Derrick Dodge team especially from Mr. Kris Zielinski. He is dedicated for customer service and a big asset for the company. Thank you very Kris and Derrick Dodge.. Wish you all the best More
No pressure sales. Awsome sales rep. I contacted Derrick dodge looking for a 2011 dodge challenger 392. Unfortunately it was sold. But, Breanna the sales rep was trying really hard and fo I contacted Derrick dodge looking for a 2011 dodge challenger 392. Unfortunately it was sold. But, Breanna the sales rep was trying really hard and for a long time to find me another car lIke it.. No luck as of yet. But, via emails and text and numerous calls. She is still trying. Not to mention most of them on her time off. I have delt with alot of dealers in my time and never seen anything like this. I am also in Ontario which makes this even harder. Keep up the good work derrick dodge and Breanna, Thanks for being patient. And putting the customer first. It truly means alot. Thanks Darren More
Our review Our sales person Chris Chin was very good, nice personality and very helpful with any of our questions. He made our purchase easier and was easy to t Our sales person Chris Chin was very good, nice personality and very helpful with any of our questions. He made our purchase easier and was easy to talk to. More