Country Hills Nissan
Calgary, AB
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136 Reviews of Country Hills Nissan
I recently moved to Calgary and bought Nissan Qashqai 2020. I was torn between two cars but the guidance and knowledge from Shannon really made the decision very easy! He was very knowledgeable and helpf 2020. I was torn between two cars but the guidance and knowledge from Shannon really made the decision very easy! He was very knowledgeable and helpful. Thank you More
Mark Aburto and Tarik Bawazir were fantastic to deal with very understanding , a pleasure to deal with would recommend in the future to family and friends . very understanding , a pleasure to deal with would recommend in the future to family and friends . More
We met many dealers but Alpesh is best dealer. He explained everything about cars. Alpesh is good person. We most like him service . God bless you explained everything about cars. Alpesh is good person. We most like him service . God bless you More
Runaway! They were trying to sell me a car with an airbag that didn't even work! We were looking at a 2010 Honda Civic.....we noticed that there was a recall on that car and asked if they had looked int that didn't even work! We were looking at a 2010 Honda Civic.....we noticed that there was a recall on that car and asked if they had looked into the recall. We were told that the car was up to date and passed all inspections and that the recall was dealt with. Turns out they LIED straight to our face: after we made ONE, SINGLE phone call to look into the recall, it turns out that the passenger airbag was faulty, and that in fact, Nissan Country Hills had NOT fixed it. They told us that they weren't mechanics so they couldn't have known for sure. WHAT! Your job is to sell me working cars, not lie your way into a sale. I would have been putting any person I drove with in life-threatening danger. After we discovered this fact we called, and they became very defensive and quite frankly rude! We demanded our deposit back, but they were going to make us come back into the store. After a little more arguing they refunded us over the phone, and demanded that we never come back. Well, you're in luck Country Hills Nissan I would never wish my worst enemy to buy something from your store, never mind myself. Pressure sales tactics on top of poor customer service = no more business. Anyone who is thinking of buying a car here would be better of going to a junkyard! More
Excellent team at country hills Nissan. The staff Mr. Shannon very helpful and knowledgeable. Sales Manager Aman and Finance Manager Gary, all are very helpful and made a nice experience of buying the v Shannon very helpful and knowledgeable. Sales Manager Aman and Finance Manager Gary, all are very helpful and made a nice experience of buying the vehicle there. More
Buying a vehicle from Country hills Nissan is an adventure. This story starts with high pressure sales and continues into a ptoential fatal mechanical error on their part. point form: -Went in w adventure. This story starts with high pressure sales and continues into a ptoential fatal mechanical error on their part. point form: -Went in with a low budget, looked at a new hail sale elantra (~28km, not 28,000) -When test driving the vehicle, it would not shift properly and the engine shook violently -Was directed towards a used kicks, wasn't super sold on it. liked the pricing -Maneuvered to a new kicks and signed some papers I shouldn't have as it was extremely high presssure sales and got caught up in the process. -Decided to look at other options as I wasn't sold on the kicks due to size -I saw a sweet deal on a murano and they borught it over from sunridge nissan, turns out when we were finalizing the deal, the vehicle was sold at Sunridge as someone had put a deposit on it, oof - why even show it. -was pressured to test drive and move deposit onto a $31,000+ rogue -decided to back out of all vehicles as i had lost track of my budget -Was pressured to leave work 2 and a half hours early or I might lose my $2500 deposit, which seems like a threat -Told me I wouldn't be getting it back anyways and had until the end of the month to close on another vehicle, super high pressure (FYI AMVIC doesn't get involved in this stuff and here are no consumer protection laws here to prevent) -Closed on another vechicle (2019 hail sale nissan murano ~48,000km) after signing i was asked to hand over my BMW as wholesalers had been looking for it from the original deal (kicks) -This forced me to wait two hours in the lounge while they got the Murano ready which was some gas and a license plate switch (no loaner offered even though one was one offered so I would stop driving my trade previously on the kicks deal) -When I was leaving the finance manager didn't even say goodbye or look at me, I guess because I wasted their time or something. -Had to use my own time to bring the murano back to be detailed as part of the buying procedure -two weeks later my steering goes off and I think it's my alignment Ends up with an inspection telling me the vehicle has both lower control arm bolts missing or backing out. That means when they were inspecting the vehicle they just forgot to tighten nuts or even put bolts back in, this could have potentially caused a fatal accident, as I drive glenmore everyday in alberta winter with my three year old son in the backseat that is completly unacceptable. -Website stated this vehicle was a certified pre-owned, it was not -Was told i could purchase the alberta package for a block heater on this vehicle and I refused, when I went to another shop to get a block heater they discovered it already had one. The cord was just missing, saved mysefl over $550. -Vehicle may have some electrical issues and the radio intermittenly blares while vehicle is off, thank the lord I still have some bumper to bumper left, still to have inspected. -I'm sure it's a mistake but the detailers removed my phone charging cord and i was never called back and no one ever found it. -took almost two weeks to get the rest of my deposit back on cheque as I only put $1000 down out of $2500 I hated this shopping experience, I have never felt like such an inconvenience and after thought while making a $20,000+ purchase no less. They deal in extreme high pressure sales tactics for vehicles who's vehicle fitness is possibly pencil whipped. I will never deal with Country hills Nissan or the Kaizen automotive group, ever again. More
I went for my oil change for my 2020 Nissan have a platinum membership n light replaced asked to call no call for quote after 2 messages called again the service department said they can’t do it book platinum membership n light replaced asked to call no call for quote after 2 messages called again the service department said they can’t do it book another appt when I went to pick my vehicle keys were just left at customer service suv not washed More
First i went for an oil change, the lady name Monica was so accommodating and giving me an excellent service, she’s so friendly and very detailed taking some information of my car. I also recommend my agent so accommodating and giving me an excellent service, she’s so friendly and very detailed taking some information of my car. I also recommend my agent Alpesh Mutha for doing an extra mile for a very good service. Thank you guys, you feel me secured in this location. Awesome, friendly and very accommodating people. More