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Carters GM NorthShore

Vancouver, BC

4.7
73 Reviews

800 Automall Dr

Vancouver, BC

V7P 3R8

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73 Reviews of Carters GM NorthShore

September 19, 2021

Had a great experience my salesman Andy McLachlan worked to meet all my needs so I could have easy in and out experience got me detailed pictures and was low key low pressure overall very very happy with th More

by Kellyturbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McLachlan
Jan 09, 2026 -

Carters GM NorthShore responded

Thank you for the great review, Kelly! We’re pleased to hear that Andy provided a smooth, low-pressure experience and supported you every step of the way. Enjoy your vehicle, and thank you for choosing Carter GM North Shore. Sincerely, Eric Mitchell (General Manager).

September 01, 2021

I just bought a new Chevrolet Trail Brazer from Carter GM. The sales consultant was very helpful, extremely knowledgeable and made the sale a very pleasant experience. Awesome service, and I would highly More

by x.ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Johnstone
Jan 09, 2026 -

Carters GM NorthShore responded

Congratulations on your new Chevrolet Trailblazer, and thank you for the kind words. We’re glad Kyle was able to make the process knowledgeable, straightforward, and enjoyable. We truly appreciate your recommendation and your business. Respectfully, Eric Mitchell (General Manager).

July 01, 2021

Honest, kept me informed at each step, and well done. Honest, kept me informed at each step, and well done. Carter did an outstanding job and the best service I have had in a long time. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachery
Jan 09, 2026 -

Carters GM NorthShore responded

Thank you for the kind words, Ken. We’re delighted to hear you felt well informed throughout the process and that Zachery delivered such a positive service experience. We truly appreciate your trust and look forward to assisting you again. Sincerely, Eric Mitchell (General Manager).

January 14, 2021

I took my Ford to carter Chevrolet because they have a MUCH better customer satisfaction attitude. Carter had always been professional and honest. Something l CANNOT say for the Ford dealership. Thank More

by Deansiemens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Repair department
Jan 09, 2026 -

Carters GM NorthShore responded

Thank you for choosing Carter Chevrolet and for sharing your experience. We take great pride in being professional, transparent, and customer-focused, and we’re glad that came through during your visit. We appreciate your confidence in our team. Respectfully, Eric Mitchell (General Manager).

January 24, 2020

Great service, had my GMC 2011 diesel in for service and trouble shooting. They fixed every thing quickly and on time. Will use in future. More

by Brent
Recommend Dealer
Yes
Employees Worked With
Oliver service rep
Jan 09, 2026 -

Carters GM NorthShore responded

Thank you, Brent. We’re pleased to hear your GMC diesel was diagnosed and repaired efficiently. Oliver and our service team will appreciate the recognition. We look forward to supporting you again in the future. Respectfully, Eric Mitchell (General Manager).

August 30, 2019

Great Service and prices! Perfect car shopping experience I have bought my new Chevy bolt 2019 there and it is my first car! I was pleasantly surprised with the way Chris Smith have dealt with us. We have b More

by Daria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jan 09, 2026 -

Carters GM NorthShore responded

Congratulations on your first car, and thank you for the wonderful review! We’re thrilled to hear your Chevrolet Bolt purchase was a positive experience, and that Chris Smith helped make the process smooth and enjoyable. Welcome to the Carter family! Sincerely, Eric Mitchell (General Manager).

March 20, 2019

Providing excellent service The team at Carter GM, North Vancouver have provided the best service I have ever experienced. They are always polite, always helpful and follow up t More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big thank you to Eric and the entire service team! Nino found the perfect Yukon.
Jan 09, 2026 -

Carters GM NorthShore responded

Thank you, Andrew, for your continued trust in Carter GM North Vancouver. Providing consistent, attentive service is something our team takes great pride in, and we’re glad to hear it shows. We truly appreciate your support. Respectfully, Eric Mitchell (General Manager).

January 21, 2019

Dead battery My 2014 Buick Encore wouldn't start but I received a boost and brought to the dealership Saturday night. I received a phone call first thing Monday mo More

by Laura M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver
Jan 09, 2026 -

Carters GM NorthShore responded

Thank you for sharing your experience, Laura. We’re glad our team was able to diagnose and resolve the issue quickly and get you back on the road the same day. Oliver will appreciate the recognition. We’re always here if you need us. Sincerely, Eric Mitchell (General Manager).

October 18, 2018

Best service in North Vancouver. Honest, reliable. This is the best dealership in North Vancouver. They are honest with repairs that need to be done not just replacing parts that are not worn. I respec More

by Marilyn47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nike,Garret, Oliver, Carl and Zack Service Manager Eric
Jan 09, 2026 -

Carters GM NorthShore responded

Thank you for your thoughtful review. We truly appreciate your trust and kind words about our service team. Providing honest, reliable advice and respectful customer care is something we take great pride in, and we’ll be sure to share your feedback with our team. Respectfully, Eric Mitchell (General Manager).

July 04, 2018

New Volt after 14 Years excellent Oldsmobile Alero service A large service bill was coming up on the 2004 Oldsmobile Alero and the idea of going Hybrid with a new Volt. Plus the scrap-it program and a very goo More

by Mark.LM.2005.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire service department always good to me and with Nino on the new Volt purchase!
Jan 09, 2026 -

Carters GM NorthShore responded

Thank you for your continued loyalty over the years. We’re delighted to hear that both your service experience and your transition to a new Volt were such a positive one. Nino and our service team will be pleased to hear your feedback. Enjoy the drive! Sincerely, Eric Mitchell (General Manager).

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