Capital Chrysler Jeep Dodge Ram
Edmonton, AB
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1,333 Reviews of Capital Chrysler Jeep Dodge Ram
Good Service The staff was great to deal with! Very friendly and helpful. I never felt overwhelmed with all the information, and they answered all my questions eve The staff was great to deal with! Very friendly and helpful. I never felt overwhelmed with all the information, and they answered all my questions even after I got my vehicle, I always feel like I can contact them and ask questions. More
Quick and easy Tony was great! I got what I wanted very easily and I had a great experience. I was very satisfied with the service and care I recieved Tony was great! I got what I wanted very easily and I had a great experience. I was very satisfied with the service and care I recieved More
Quick and Easy and Painless =) Tony Heimbecker understood that I could only communicate via email and text message. The entire deal was done in this fashion and I greatly appreciat Tony Heimbecker understood that I could only communicate via email and text message. The entire deal was done in this fashion and I greatly appreciated it. He made everything seem easy and convenient as well as seamless. I recommend spending time with Tony as I'm sure he'll be the right fit for the role to sell you a new vehicle. More
Love my Patriot! Tony Heinbecker and I had already spoken on the phone before I met him at the dealership, He showed me what I wanted and it was an easy purchase. Eve Tony Heinbecker and I had already spoken on the phone before I met him at the dealership, He showed me what I wanted and it was an easy purchase. Everyone I dealt with was extremely professional and helpful. I had a great experience and I am really enjoying my new jeep. Thanks again Tony! More
Absolute disaster, will never buy from them again What a terrible experience. First they tried to trick me into signing for a demo but paying brand new price. Than they held my deposit hostage for 2 What a terrible experience. First they tried to trick me into signing for a demo but paying brand new price. Than they held my deposit hostage for 2 weeks, then lied to my face 3 times about it being refunded. To top it off, I had asked them to remove the tires on my trade in, so I could put them on my new vehicle. Had to nag them to get that done. Then when I get the tires home after they finally dismounted them, turns out they damaged 1 tire and now it won't hold air. They deny deny deny, tell me they didn't damage them and I'm dumb, blah blah blah. Even got yelled at by Mike Klassen over the phone. That guy is an jerk, needs to learn some respect. An absolute Gong show Will never buy from there again. Bought our first vehicle there in 2012 and it was the same xxxx xx. Our sales guy was fantastic, Ben was great. It's too bad he's commited to this terrible establishment. Also Jen Roy in finance was great, the only person there that actually got stuff done. More
Jay is an awesome sales person I went in to the dealership not really knowing. What type of vehicle I wanted or even could afford. Jay really helped me out, was there for me every s I went in to the dealership not really knowing. What type of vehicle I wanted or even could afford. Jay really helped me out, was there for me every step of the way and got me the best deal. Even after buying my new vehicle he's followed up with me and made sure I'm happy with my purchase. I have always bought my vehicles from this dealership but this recent purchase just reaffirmed to me why I'm so loyal to them. They're the best and Jay is an awesome salesperson. More
Excellent Experience This was the best new or used truck buying experience I have ever had. The whole dealer ship is there to help at every turn. A smile on every face and This was the best new or used truck buying experience I have ever had. The whole dealer ship is there to help at every turn. A smile on every face and very upbeat dealership. The best part was our sale man JORDAN KERNS is one of best young man that I have meet in long time. He was not there just to sell you a new truck, he wanted to now what we needed and what we were looking for. If there was a question ask that he was not sure of he went and got the answer. He always has a big smile and a hand shake. He has made follow up phone calls to see if there was anything he could do for us and check on the truck. If you are looking to update your ride stop at Capital and ask for JORDAN. More
Poor customer service I was rushed into my vehicle purchase I was told my $500 deposit was mailed to my address on November 23rd 2015 just to find out today December 9th 20 I was rushed into my vehicle purchase I was told my $500 deposit was mailed to my address on November 23rd 2015 just to find out today December 9th 2015 it wasn't mailed out. Why was I lied too? I was asked for my old vehicles registration papers 2 weeks after the purchase so they could give me the $1500 rebate.....doesn't that sound like something that should have been done at the dealership before I drove away? I seen everyone else getting there free gifts for their purchase of a new vehicle why wasn't I offered anything? You guys showed me very poor customer service and I will never deal with you again and I'll be sure to pass my positive message along to as many people as possible. More
Excellent service and experience with Jade Siffledeen My experience with Jade was outstanding. She was extremely helpful and knowledgable. I was very pleased and completely satisfied with the purchase of My experience with Jade was outstanding. She was extremely helpful and knowledgable. I was very pleased and completely satisfied with the purchase of my new vehicle. I would highly recommend Jade Siffledeen! More
Ask for Jade or Alex! If you're thinking of purchasing a vehicle from this dealership, ask for Jade or Alex Siffledeen. They are so personable and make you feel extremely w If you're thinking of purchasing a vehicle from this dealership, ask for Jade or Alex Siffledeen. They are so personable and make you feel extremely welcome - also amazing to deal with! More