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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.0
1,368 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,368 Reviews of Capital Chrysler Jeep Dodge Ram

January 22, 2025

Dealership is the normal den of preditors waiting to pounce, Finance was great as was the service dept. Sales lacked morals and told lies to get the sale More

by Veloster N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Mitchell, Hadi Temraz, Mauricio Roa, Jade Siffledeen, Jordyn Mccord, Michelle Masionneauve
January 18, 2025

Paul was able to have my vehicle fixed very fast & I appreciate his time & consistency to always get the job done. More

by Joel101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Patrick El-Hayek
Jan 20, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your service experience with us Joel and thank you for continuing to choose Capital for your vehicle needs, both are truly appreciated. I will be sure to make your advisor Paul aware of your post. Geoff Haw Fixed Operations Manager

January 18, 2025

Good service, very helpful and accomodating. . shuttle service was reliable and fast... would come back More

by Lourdesannabbuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek, Michelle Masionneauve
Jan 20, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Happy to read that your experience with Capital's service department was a good one. We look forward to seeing you again. Geoff Haw Fixed Operations Manager

January 17, 2025

I got pretty mixed feelings about this dealership. Some of my experiences are positive and some a very very negative. They have some great people and they have some very miserable people that shouldn’ More

by Chance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know their names but there’s a few I’d give a 1 star., Patrick El-Hayek
Jan 17, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Hello Uther, I am unable to determine who you are based on the name that you've used with your review, but we would like to know more so we can improve. If you are interested, please either call our service manager Clint Thompson (780-434-5624) or email him with your full name used when you were here along with your contact information and concerns to cthompson@capitaljeep.com, and he will reach out to you. We strive to be better every day and this might help. Geoff Haw Fixed Operations Manager

January 16, 2025

It was a very good pleasant experience and was very fast as well as efficient More

by Mandeep-sidhu18
Recommend Dealer
Yes
Employees Worked With
I don’t remember how it was
Jan 16, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us and thank you for choosing Capital, both are very much appreciated. Geoff Haw Fixed Operations Manager

January 16, 2025

Very Very Very Very Very Very Very Very Very Very Very Very Very Very helpful More

by Jerry.weder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek
Jan 17, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jerry, we are very very very very very very happy that you shared your service experiences with us. I will be sure to make Basem and the team aware of your review and we would like to thank you for continuing to choose Capital for your vehicle needs. Geoff Haw Fixed Operations Manager

January 13, 2025

Paul was very accommodating to getting a loaner vehicle to use while working on mine More

by djwillow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Stephanie C
Jan 14, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Hello DJ, thank you for sharing your service experience. I happy to read that Paul took good care of you and I will be sure to share your review with him. We hope you keep us in mind the next time your vehicle has some needs. Geoff Haw Fixed Operations Manager

January 12, 2025

Very efficient and friendly staff, a pleasure to deal with. Great service and prompt response to all questions. More

by darrellsdarkhorse
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Dewan
Jan 13, 2025 -

Capital Chrysler Jeep Dodge Ram responded

I am happy to read that your sales experience was a great one. Thank you for sharing this with us and thank you for choosing Capital, both are very much appreciated. I will make sure that your salesperson Al and is aware of your post. Geoff Haw Fixed Operations Manager

January 09, 2025

My vehicle battery unexpectedly died in the middle of the afternoon. I had the vehicle boosted and took it to Capital. They took it in right away, and I was on the road again within an hour. The staff is ver More

by Gord Beveridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek, Jordyn Mccord
Jan 10, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Hello Gord, so happy to read that we have earned your patronage since arriving in Edmonton. I will be sure to make the team aware of your post and acknowledge them for the job they are doing. Thank you for choosing Capital and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

January 08, 2025

Good communication is so important and very much appreciated. Sales staff are very friendly and service is excellent. More

by Debm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Gordash, Patrick El-Hayek, Al Dewan, Jade Siffledeen
Jan 10, 2025 -

Capital Chrysler Jeep Dodge Ram responded

So happy to read that we have earned your appreciation. Thank you for sharing your service experience with us and thank you for choosing Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

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