Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back

Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,415 Reviews
Call Dealership (780) 435-4711
View Awards

1311 101 St. SW

Edmonton, AB

T6X 1A1

Directions

By Type

1,415 Reviews of Capital Chrysler Jeep Dodge Ram

December 17, 2024

The service manager was very understanding of my problem and did hs best to have it resolved.I am very grateful More

by calharper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Report | Print
Dec 17, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Cal, so happy that you took the time to share this with us and glad to read that Clint did his best for you. I will pass along your gratitude to him, and we hope to see you again. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

December 17, 2024

Great service and attention to detail with my transaction from one vehicle to another vehicle. More

by Bradblasko
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Al Dewan, Jag Rai
Report | Print
Dec 17, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Brad, thank you for sharing your sales experience and thank you for choosing Capital, both are very much appreciated. I hope you are enjoying your "new to you" Grand Cherokee and I will be sure to make Al and the team aware of your post and kind words. Geoff Haw Fixed Operations Manager

December 16, 2024

quick service for oil change and service people are nice and know how to do there job.thanks More

by amvindeguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Report | Print
Dec 17, 2024 -

Capital Chrysler Jeep Dodge Ram responded

You are most welcome. We appreciate you taking the time to share your service experience with us and I will be sure to make the team aware of how happy you are with the customer care you received. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

December 15, 2024

They always make me feel welcome and attend to my car's needs with great efficiency and professionalism. More

by laru1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cherie Singleton, Tatiana Silva
Report | Print
Dec 16, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Happy to read that our service team has taken such good care of you. Thank you for sharing and thank you for continuing to choose Capital for your vehicle needs, both are truly appreciated. Geoff Haw Fixed Operations Manager

December 12, 2024

Great service every time I have been there for a service on my truck. Just Great. More

by Jerry.weder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek
Report | Print
Dec 13, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your service experience with us Jerry and thank you for continuing to choose Capital for your vehicle needs, both are genuinely appreciated. I will be sure to make your advisor Basem aware of your post and we look forward to helping you again next time. Geoff Haw Fixed Operations Manager

December 11, 2024

The dealership was very clean all the people are very friendly. The only bad thing is when you ask a question about something nobody gets back to you. More

by kconst1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Roa, Ashley Stinson
Report | Print
Dec 13, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello "kconst1", thank you for taking the time to share your sales experience with us and thank you for choosing Capital, both are greatly appreciated. We will also look into your concern to see what may have happened and work at correcting this moving forward, you communicating this with us has helped. Geoff Haw Fixed Operations Manager

December 06, 2024

Friendly staff, quick service. I would really appreciate the efforts they are pitting into thier work. More

by Manisingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Silva
Report | Print
Dec 09, 2024 -

Capital Chrysler Jeep Dodge Ram responded

We appreciated you sharing your service experience with us. I will be sure to make the team aware of your post and we hope to continue to see you for your vehicle needs. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

December 06, 2024

Was slightly disappointed with today’s service. I was told that a tire rotation was not required as they were all wearing evenly. However I was pitched a wheel alignment. My service record stated More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek, Michelle Masionneauve, Bill H
Report | Print
Dec 10, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Smantha, I am sorry that the tire pressures weren't checked and filled according during your last visit. I believe that our service manager Clint Thompson has reached out and spoken with you, and that you will be bringing you vehicle back in just so we can ease your uncertainty. I apologize for this inconvenience but I am happy that you brought it to our attention so we can improve moving forward. I will be sure to make Patrick and Bill aware how happy you were with their customer care, thank you for choosing Capital. Geoff Haw Fixed Operations Manager

December 05, 2024

Absolutely love this dealership Paul, my advisor Clint, service manager, and Colin out on the floor have always gone above and beyond for us!!!! More

by cgrainger3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Thompson, Paul El-Hayek
Report | Print
Dec 09, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Happy to read that our team is taking such good care of you. Thank you for sharing and thank you for continuing to choose Capital for your vehicle needs, both are very much appreciated. Geoff Haw Fixed Operations Manager

December 05, 2024

Staff good and friendly just a shame the call centre that called me to book my recall in at the dealership have NO CLUE! What they are doing so ended up wasting a day with truck at dealer for no reason and m More

by andyshawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek, Michelle Masionneauve
Report | Print
Dec 09, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Andy, I am happy that the team took good care of you but would like to apologize for the call center's error and the inconvenience it caused you. I will be using your review as an example and training opportunity with our call center so hopefully this type of mistake does not happen again in the future. If you wish moving forward, you can call our service department directly at 780-434-5624. Thank you for choosing Capital and thank you sharing your story, giving us the opportunity to improve. Geoff Haw Fixed Operations Manager

1
...
7
8
9
...
142