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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,554 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,554 Reviews of Capital Chrysler Jeep Dodge Ram

September 05, 2025

All I can say truthfully is the two young gentlemen that changed my oil today were amazing thank you More

by Gean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube, Paul El-Hayek, Patrick El-Hayek
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Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Gean! We're thrilled to hear that our team took such great care of you. We'll be sure to pass along your kind words to Paul and Patrick. Many of our young stars, including the two young gentlemen in the quick lube, start their careers in the quick lube department to pursue their passion for the automotive industry. It's a great way for them to gain hands-on experience and work their way up to becoming full-time mechanics. We're proud to have them on our team and appreciate you recognizing their hard work! -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

September 05, 2025

Bad experience . I got price i have to pay is more what they promised over the phone. I will not select this service next time More

by clintantony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey
Report | Print
Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

We're very sorry to hear about your experience. We understand how frustrating it is when the final price doesn't match the one you were quoted over the phone. We strive to be transparent with our pricing, and it's clear we missed the mark in this case. We'd like to look into this further to understand what went wrong and make things right. Please send us a direct message with your contact information and the details of your visit. We hope you'll give us another chance to provide you with the excellent service we're known for -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

September 04, 2025

Thanks to the team,they helped me,,especially the service manager and service representative Paul,even sales representative Esper helped me,thanks to all More

by Jahkeynatty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esper Hayek, Paul El-Hayek
Report | Print
August 28, 2025

The staff were very kind, and very quick service for the oil change! Great experience. More

by Nourk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the names of the staff, but they were at the quick line!
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August 27, 2025

I will keep going back for my trucks future service. Paul is knowledgeable and very helpful service advisor. More

by Ting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Report | Print
Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Hi Ting, thanks so much for the five-star review! We're thrilled to hear that you had a great experience with Paul. He is a huge asset to our team, and we'll be sure to pass on your kind words. We look forward to seeing you for your truck's future service visits! -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

August 27, 2025

Went in for a quick lube oil change and was in and out in less than 45 mins. Very professional, polite, and an all around good experience. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Report | Print
Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Craig, thank you so much for the kind words! It's great to hear that your recent oil change was a quick and positive experience. Our team works hard to be professional and polite with every customer, so your feedback means a lot. We really appreciate you choosing us for your service needs and hope to see you again soon! -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

August 25, 2025

Fixing my jeep after it was stolen has been a nightmare with this dealership. They never did the inspection which led to problem after problem and the service tech said he did work he didn’t. Would not ret More

by belinda_cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The mechanic. Don’t know his name or the guy Patrick replaced
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August 24, 2025

Capital Chrysler Jeep staff is very friendly, courteous, knowledgeable and provide on time professional service. More

by Harjit Malhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rolfe, Paul El-Hayek, Patrick El-Hayek, Cherie Singleton, Dave Desaulniers, Jim Lee, Sean Macdonald, Kasey Arnold, Fairyn S, Ashley Pallett
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Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thank you, Harjit, for the fantastic 5-star review! We are so glad to hear that our staff—especially the team you tagged—were so friendly, courteous, and knowledgeable. We're proud of our team for providing professional and on-time service. We've passed your kind words on to James, Paul, Patrick, Cherie, Dave, Jim, Sean, Kasey, Fairyn, and Ashley. Your feedback is truly appreciated! -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

August 22, 2025

Clean and professional. One person responsible for vehicle intake, communication and billing. Easy communication. No runaround and always available to answer questions. More

by Calgarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Report | Print
Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for the fantastic 6-star review! We're so glad you had a clean, professional, and easy experience with us. Paul is an exceptional Service Advisor, and we will be sure to pass on your compliments. We're happy we could help, even though you had to make the drive all the way from Calgary. We know it's a long journey, but we're glad the highway was there to bridge the gap between our two great cities! We look forward to seeing you on your next visit. -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

August 21, 2025

Great customer service, used the drive through quick lube for oil change, service was fast and efficient More

by Telly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Lee, Fairyn S, Ashley Pallett
Report | Print
Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thank you, Tell, for the great review! We're so glad to hear that your experience with our quick lube service was fast and efficient. We're very proud of our team, and we will be sure to pass on your kind words to Jim, Fairyn, and Ashley. We truly appreciate your feedback! -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

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