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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,423 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,423 Reviews of Capital Chrysler Jeep Dodge Ram

December 16, 2024

quick service for oil change and service people are nice and know how to do there job.thanks More

by amvindeguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Report | Print
Dec 17, 2024 -

Capital Chrysler Jeep Dodge Ram responded

You are most welcome. We appreciate you taking the time to share your service experience with us and I will be sure to make the team aware of how happy you are with the customer care you received. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

December 15, 2024

They always make me feel welcome and attend to my car's needs with great efficiency and professionalism. More

by laru1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cherie Singleton, Tatiana Silva
Report | Print
Dec 16, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Happy to read that our service team has taken such good care of you. Thank you for sharing and thank you for continuing to choose Capital for your vehicle needs, both are truly appreciated. Geoff Haw Fixed Operations Manager

December 12, 2024

Great service every time I have been there for a service on my truck. Just Great. More

by Jerry.weder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek
Report | Print
Dec 13, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your service experience with us Jerry and thank you for continuing to choose Capital for your vehicle needs, both are genuinely appreciated. I will be sure to make your advisor Basem aware of your post and we look forward to helping you again next time. Geoff Haw Fixed Operations Manager

December 11, 2024

The dealership was very clean all the people are very friendly. The only bad thing is when you ask a question about something nobody gets back to you. More

by kconst1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Roa, Ashley Stinson
Report | Print
Dec 13, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello "kconst1", thank you for taking the time to share your sales experience with us and thank you for choosing Capital, both are greatly appreciated. We will also look into your concern to see what may have happened and work at correcting this moving forward, you communicating this with us has helped. Geoff Haw Fixed Operations Manager

December 06, 2024

Was slightly disappointed with today’s service. I was told that a tire rotation was not required as they were all wearing evenly. However I was pitched a wheel alignment. My service record stated More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek, Michelle Masionneauve, Bill H
Report | Print
Dec 10, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Smantha, I am sorry that the tire pressures weren't checked and filled according during your last visit. I believe that our service manager Clint Thompson has reached out and spoken with you, and that you will be bringing you vehicle back in just so we can ease your uncertainty. I apologize for this inconvenience but I am happy that you brought it to our attention so we can improve moving forward. I will be sure to make Patrick and Bill aware how happy you were with their customer care, thank you for choosing Capital. Geoff Haw Fixed Operations Manager

December 06, 2024

Friendly staff, quick service. I would really appreciate the efforts they are pitting into thier work. More

by Manisingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Silva
Report | Print
Dec 09, 2024 -

Capital Chrysler Jeep Dodge Ram responded

We appreciated you sharing your service experience with us. I will be sure to make the team aware of your post and we hope to continue to see you for your vehicle needs. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

December 05, 2024

Staff good and friendly just a shame the call centre that called me to book my recall in at the dealership have NO CLUE! What they are doing so ended up wasting a day with truck at dealer for no reason and m More

by andyshawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek, Michelle Masionneauve
Report | Print
Dec 09, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Andy, I am happy that the team took good care of you but would like to apologize for the call center's error and the inconvenience it caused you. I will be using your review as an example and training opportunity with our call center so hopefully this type of mistake does not happen again in the future. If you wish moving forward, you can call our service department directly at 780-434-5624. Thank you for choosing Capital and thank you sharing your story, giving us the opportunity to improve. Geoff Haw Fixed Operations Manager

December 05, 2024

Absolutely love this dealership Paul, my advisor Clint, service manager, and Colin out on the floor have always gone above and beyond for us!!!! More

by cgrainger3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Thompson, Paul El-Hayek
Report | Print
Dec 09, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Happy to read that our team is taking such good care of you. Thank you for sharing and thank you for continuing to choose Capital for your vehicle needs, both are very much appreciated. Geoff Haw Fixed Operations Manager

December 02, 2024

They were very shorthanded but still got the job done in ti.e. very professional people. More

by Mike.wilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek, Kasey Arnold, Jordyn Mccord, Michelle Masionneauve
Report | Print
Dec 03, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Mike, so glad you were happy with the customer care you received during your service visit with us. Thank you for sharing your experience and thank you for choosing Capital, both are truly appreciated. I will be sure to make the team aware of your post and thank them for the efforts. Geoff Haw Fixed Operations Manager

November 29, 2024

I came over to the dealership for my first service on a brand new truck. Service was quick and friendly. More

by Rod.H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube employees
Report | Print
Dec 02, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Rod, I am happy that you were happy with the customer care your received from our service department. Thank you for sharing your experience with us and thank you for choosing Capital, both are very much appreciated. Geoff Haw Fixed Operations Manager

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