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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,507 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,507 Reviews of Capital Chrysler Jeep Dodge Ram

July 13, 2018

New purchase I went for an oil change originally. I ended up talking to Dhiraj Batra while I was waiting. I told him I was thinking of getting a new vehicle and he More

by Mikej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jen London, Homan Rad
Jul 16, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review Mike. I am glad Capital was able to help you get into your new Journey. Enjoy the vehicle and we hope to see when your new ride is ready for it's first oil change. Geoff Haw Fixed Operations Manager

July 13, 2018

It’s the best dealrship I have ever been 2 everyone helped me a lot thank u for Dhiraj the sales man make sure u go to him when paying a car and the manager name is More

by Hisham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Patrick El-Hayek, Adrian Ramlal
Jul 16, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review and thank you for choosing Capital. Both are appreciated. Geoff Haw Fixed Operations Manager

July 12, 2018

Personalized Experience From the moment I walked onto the lot I was treated with respect and professionalism. The Capital team took the time to answer my questions and helped More

by Happy Ram Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton
Jul 13, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you very much for your comments. I am glad Dhiraj, Jeremy, and the rest of the team at Capital were able to take care of your needs. We strive to create a good customer experience and reading your review will further motivate our guys. Thank you for choosing Capital and enjoy your new Ram. Geoff Haw Fixed Operations Manager

July 10, 2018

AMVIC I sent a complaint into AMVIC and Capital was only given a warning because apparently I was the only complaint to the situation. I find it hard to be More

by Shoffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Haw, Adrian Ramlal, Jen London
Jul 10, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Hi Michael Once again, I am sorry it took as long as it did for you to get your refund. As I stated after our previous interaction, our owners, both the original in place when your purchase occurred and our new owner, do not mandate the selling of warranties but would mandate that the customer is informed of his warranty options and any advantages they may have. Anything else is wrong and done in error. I am glad that you did get your refund and I am sorry for the run around you went through prior to getting it. Geoff Haw Fixed Operations Manager

July 09, 2018

Great service! I went to the Express Oil change and was assisted immediately. My information was taken and the work began. Everyone I dealt with was knowledgeable, f More

by Suze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rolfe
Jul 10, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you very much for your review. James and the rest of his team in the Express Lane take great pride in their job and their customer service. They will all be happy to read your comments and see that they earned another customer. Thank you for choosing Capital and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

July 08, 2018

Helpful and friendly My experience at capital dodge was a very positive experience. Justin Tulk was very helpful in trying to find something suitable for my needs and want More

by Ally.1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Tulk, Jen London
Jul 09, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave your comments. JT, Jen, and the rest of the sales team take great pride in their ability to help customers and they will be happy to see your review. I hope you are enjoying your new Compass and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

July 06, 2018

Familiar experience What I enjoy about this location is I typically find the same advisor (Paul) and even though I visit once every 6 months he remembers my name and expe More

by JaydeeWilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Jul 09, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review Jaydee. Our advisor's take great pride in customer service and Paul is a big part of that team. I am glad Paul makes you feel valued because you are, we appreciate the business and look forward to seeing you again. Geoff Haw Fixed Operations Manager

July 05, 2018

Service and recall Called by a person on phone and booked for a service and recalls. I was told one price and charged more when the work was done. More

by Unhappy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Floyd King
July 05, 2018

2018 Durango SRT Purchase Justin was an excellent professional sale consultant throughout the whole purchase process. I would recommend dealing with him anytime you need a Chry More

by TangoWhisky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Tulk, Jen London
Jul 05, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review and thank you for choosing Capital. I am glad Justin, Jen, and the rest of our sales team took care of all your needs. Enjoy your new vehicle and we hope to see you in the future. Geoff Haw Fixed Operations Manager

July 04, 2018

Awesome service. Amin was amazing! Perfect customer service. Helped all along the way to purchasing my new ram 1500. I would recommend going to him for any vehicle nee More

by Thisguyjeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amin Amadeh
Jul 05, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your review, both your review and your business is appreciated. We are glad Amin was able to take care of you and we hope you are enjoying your new truck. Geoff Haw Fixed Operations Manager

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