
Capital Chrysler Jeep Dodge Ram
Edmonton, AB
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1,507 Reviews of Capital Chrysler Jeep Dodge Ram
New purchase I went for an oil change originally. I ended up talking to Dhiraj Batra while I was waiting. I told him I was thinking of getting a new vehicle and he I went for an oil change originally. I ended up talking to Dhiraj Batra while I was waiting. I told him I was thinking of getting a new vehicle and he immediately started discussing various cars with me. I have had good experiences with my current Dodge Journey. To make a long story short, we worked everything out and I ended up purchasing a new 2017 Journey again. The vehicle had a bit of an air conditioning problem but was rectified in short order. I was told that I could have a loaner if there was any problem getting it done right away. Homan Rad made sure it was fixed before I left. Jen London in finance was easy to deal with and was very friendly. As a matter of fact everyone was courteous. I can't remember everyone I talked to, but they were all polite. It took a while to get the delivery done but I know crap happens. I don't hold that against anybody. All in all it was a great experience. Mike Carriere More
It’s the best dealrship I have ever been 2 everyone helped me a lot thank u for Dhiraj the sales man make sure u go to him when paying a car and the manager name is dealrship I have ever been 2 everyone helped me a lot thank u for Dhiraj the sales man make sure u go to him when paying a car and the manager name is homin More
Personalized Experience From the moment I walked onto the lot I was treated with respect and professionalism. The Capital team took the time to answer my questions and helped From the moment I walked onto the lot I was treated with respect and professionalism. The Capital team took the time to answer my questions and helped me with my purchase without any typical sales pressure or tactics. They personalized the experience for me by listening to my needs and helping make my goal a reality. Dhiraj and Jeremy were amazing to work with. Thank you both! More
AMVIC I sent a complaint into AMVIC and Capital was only given a warning because apparently I was the only complaint to the situation. I find it hard to be I sent a complaint into AMVIC and Capital was only given a warning because apparently I was the only complaint to the situation. I find it hard to believe I am the only one that had extras put on their bill of sale after denying them. I have a video with the finance manager saying it is this companies policy to force these extras on their customers. I am asking anyone that has had these problems with this dealer to report it to AMVIC so they can be properly repromanded. They tried to scam me for additional warranties I origanally denied and if they do this with all their customers it would be millions of dollars annually of unlawful revenue. After 6 months of fighting for my money back, I took to social media. It was only then I was reimbursed. If people stay silent it only allows them to continue scamming hard working people trying to get by. The reimbursement was less then it cost me and a pathetic apology. They have zero customer service after the vehicle is sold. Please proceed with caution if you are planning on purchasing a vehicle here. And if you’ve already purchased a vehicle with issues please take the time to report them to AMVIC to protect the next person. More
Great service! I went to the Express Oil change and was assisted immediately. My information was taken and the work began. Everyone I dealt with was knowledgeable, f I went to the Express Oil change and was assisted immediately. My information was taken and the work began. Everyone I dealt with was knowledgeable, friendly and professional. Excellent experience for my first visit. More
Helpful and friendly My experience at capital dodge was a very positive experience. Justin Tulk was very helpful in trying to find something suitable for my needs and want My experience at capital dodge was a very positive experience. Justin Tulk was very helpful in trying to find something suitable for my needs and wants. He had suggested the compass for its sleek look and for the simple fact that I was in search of an SUV. Even though I didn’t get the exact one that I wanted, Justin still helped me find one that would fit my budget and that I would still enjoy. I would definitely recommend Justin Tulk to anyone who wants someone full of energy, friendliness and professionalism. Jenn London also was a huge help when it came to finances. More
Familiar experience What I enjoy about this location is I typically find the same advisor (Paul) and even though I visit once every 6 months he remembers my name and expe What I enjoy about this location is I typically find the same advisor (Paul) and even though I visit once every 6 months he remembers my name and experiences. This really adds value to the experience that you’re not just another customer More
Service and recall Called by a person on phone and booked for a service and recalls. I was told one price and charged more when the work was done. Called by a person on phone and booked for a service and recalls. I was told one price and charged more when the work was done. More
2018 Durango SRT Purchase Justin was an excellent professional sale consultant throughout the whole purchase process. I would recommend dealing with him anytime you need a Chry Justin was an excellent professional sale consultant throughout the whole purchase process. I would recommend dealing with him anytime you need a Chrysler product, new or used. More
Awesome service. Amin was amazing! Perfect customer service. Helped all along the way to purchasing my new ram 1500. I would recommend going to him for any vehicle nee Amin was amazing! Perfect customer service. Helped all along the way to purchasing my new ram 1500. I would recommend going to him for any vehicle needs. More