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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,594 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,594 Reviews of Capital Chrysler Jeep Dodge Ram

May 29, 2019

Great service. Great people. Great place for any and all service. Oil change, bushing change. Time in, time out was perfect. Floyd the service guy is great. Thank you More

by Darlindale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd King
May 30, 2019 -

Capital Chrysler Jeep Dodge Ram responded

It makes us all happy here when we read reviews like this. I will pass on your feedback to Floyd and thank you for choosing Capital, it is truly appreciated. Geoff Haw Fixed Operations Manager

May 27, 2019

Went in for routine maintenance From jeep service to shuttle service I was very well taken care of. Floyd helped explain the service well and when I told him the price I was quoted o More

by Sureena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod - shuttle driver, Floyd King
May 27, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback Sureena and thank you for choosing Capital, both are appreciated. We look forward to helping you again in the future. Geoff Haw Fixed Operations Manager

May 04, 2019

New Caravan The overall experience was very good. The staff was attentive to our needs and when an issue was brought to their attention they would resolve it. But More

by Foxes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton
May 06, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your constructive feedback. We use all our reviews as way to achieve continued improvement so what you have written will be extremely helpful. I hope you are also open to someone from sales management reaching out to you for more details and to see if there are any issues left to resolve. If there are we would like to get them taken care of as soon as possible. Once again thank you for your review and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

May 02, 2019

Excellent service Excellent customer service by Floyd King.... he made sure even small detail that I might have missed & not knowing for months to come that it is done. More

by Jatin11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd King
May 03, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Hi Jatin, thanks again for taking the time to post your review, it is very much appreciated and so is your business. I will pass on your feedback to Floyd and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

April 30, 2019

No interest in return business. I drove three hours to see a used vehicle after talking to the sales manager about it. He didn't tell me about the BIG crack in the rear bumper or th More

by coldlake
Recommend Dealer
No
Employees Worked With
Don't remember
Apr 30, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Hello "coldlake". Though your experience might not make you feel this way, we truly do look for long term repeat business. Would you be willing to let me know what vehicle it was that you were looking for, provide your name or let us know more details by sending me an email at ghaw@capitaljeep.com? I would like the opportunity to at worst, use your visit as a chance to learn from and get better moving forward or at best, attempt to get you into a vehicle you may still be interested in for the right price. Geoff Haw Fixed Operations Manager

April 30, 2019

Very good service!! Very friendly and curtious service. Very helpful. They made me feel comfortable plus they were very honest and upfront. A very great dealership. I wo More

by happycarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Ashwell, Dhiraj Batra, Jeremy Hamilton
Apr 30, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for the review and thank you for the business, both are very much appreciated. We look forward to seeing you again. Geoff Haw Fixed Operations Manager

April 25, 2019

"Quick" oil change would not be the word I use Don't advertise a quick oil change if you tell customers that wait to get is about 15 minutes and it was over 45 minutes. Plus making someone wait for More

by y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
Apr 26, 2019 -

Capital Chrysler Jeep Dodge Ram responded

This would be a rarity because we usually get nothing but compliments on our Express Lane. That being said it doesn't mean that a mistake wasn't made or that perhaps a process tune up is needed. If you could provide your name so I have a chance to look at your repair order, see what staff were involved and even look at the cameras it would be helpful. If your experience went as you say it did, I would like to use it as a chance to improve. Geoff Haw Fixed Operations Manager

April 13, 2019

Incredibly Genuine Staff - Highly Recommend!! Jay and Arvind - thank you for the impeccable service from start to finish with my trade in! You offered the most genuine experience that I’ve ever ha More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Ashwell, Arvind Gupta, Adrian Ramlal, Jay Janda
Apr 15, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for your review Victor. I will be sure to pass on your feedback to Jay, Arvind and the rest of the team at Capital, it will mean a lot to them. I hope you are enjoying your new ride and we look forward to helping you and anyone you may know in the future. Geoff Haw Fixed Operations Manager

April 12, 2019

Radiator leak I had my Jeep in because it had a radiator leak that was found during an oil change. Everyone was friendly and the service was finished earlier than e More

by Stina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul H
Apr 15, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review Christina and thank you for your business, both are very much appreciated. Geoff Haw Fixed Operations Manager

April 11, 2019

Helpful and friendly Had answers to all my questions. We’re very polite and not forceful in dealing to purchase a vehicle . Would fully recommend for a vehicle purchase! More

by Daniel dudgeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra
Apr 11, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Your review is appreciated Daniel. We are happy that your purchasing experience went so well and I hope you are enjoying your new 3500. Thank you for choosing Capital and we look forward to seeing you in the future. Geoff Haw Fixed Operations Manager

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