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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,565 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,565 Reviews of Capital Chrysler Jeep Dodge Ram

April 30, 2014

my new dodge journey My husband and I both got new vehicles this week. My husband was sold right away. I took more work as im way more demanding. Zack was very helpful a More

by amycooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zac
April 30, 2014

Great service As usual the staff here are great to deal with. this is my second purchase and the service was great. I have and will continue to recommend Capital as More

by schabillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Lauh
April 29, 2014

3 New Vehicles for Randy Over the past two and a half months my wife and I have bought three new vehicles from Capital Chrysler Jeep. One Jeep Wrangler 2 door, one Jeep Wrangl More

by Rawlins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 29, 2014

Anything to make a sale, eh? The buying process seemed so rushed and quick; treated as if I was only a number to them. It was a hassle right from the credit application all the wa More

by cndnguy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Basem El-Hayek
Apr 29, 2014 -

Capital Chrysler Jeep Dodge Ram responded

Good morning, We would like to discuss this with you today if possible. Could you provide me with the best contact number to reach you on? This would be greatly appreciated. Cali Hyer Internet Manager

Apr 29, 2014 -

cndnguy88 responded

Deal # 186415 The starter is now going in the vehicle as well...

Apr 29, 2014 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for talking with me today Josh! I will talk to you in the morning. Enjoy your evening. Cali Hyer Internet Manager

Apr 30, 2014 -

cndnguy88 responded

Thanks Callie, I look forward to your call once you speak with Brad

Apr 30, 2014 -

Capital Chrysler Jeep Dodge Ram responded

Haven't forgotten about you Josh! Just waiting for some more information. Mind if I give you shout tomorrow? Sorry for any inconvenience!

May 01, 2014 -

cndnguy88 responded

Good Morning Cali, I hope you had a great evening! I'm so glad to be done moving everything, now the fun part of unpacking and putting furniture together. Just give me a heads up by text message as I will be out shuttling customers, 587-988-5357. Have a great day! Joshua Smith

May 07, 2014 -

Capital Chrysler Jeep Dodge Ram responded

I left you a voicemail yesterday Josh. Did you receive it? I talked with our GM Sean Sumner and if you think that there is an intermittant starting issue with your key, we would need to do a diagnosis here. This would be free of charge to you. Please let us know if you would like to proceed further with this.

May 07, 2014 -

cndnguy88 responded

Good Evening Cali, Yes, I did get your voicemail, however, it has been pretty hectic around here. I'm waiting to speak with the tech who did the diagnosis....so that I may provide you with the accurate information. He has left for the day so I will try and catch him tomorrow. I thought my third-party warranty might cover the new key as I know First Canadian does not ever cover programming the key. My cost to the key is $112 and the programming + GST. Please bare with me as I gather further information.

April 29, 2014

Was looking to buy something new New truck owner... I dont live in Edmonton but the dealership here in GP are bad I had a hard time getting service and one place I waited 1.5hr then w More

by Rob06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia
April 29, 2014

Review for sales person Natalia Sotnikova Natalia was so professional and very down to earth,she went above and beyond for us to get the best for us.A true professional. More

by ianclo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 27, 2014

Product Advisor Natalia was very Knoledgeable and informative and helpful with my purchase. I will definately come back to Capital Chrysler and pass on any friends of More

by piercer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Sotnikova
April 27, 2014

Great job! Awesome, happy and overall a great group of people to deal with! Always with a smile on their faces! Will most definitely come back!!! Great job over More

by JaimieGraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 27, 2014

Painfull First started to look at jeep trail hawks and got set up with Todd Melonchuck , Looked vehicles over in magazine because there wasn't any on lot.Decid More

by grant1969
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd melonchuck
Apr 28, 2014 -

Capital Chrysler Jeep Dodge Ram responded

Good afternoon grant1969, Your username on here has thrown us for a loop. Is your name by chance Tracy Bergman? If you could please confirm this as soon as possible that would be greatly appreciated. Have a great day,

Apr 29, 2014 -

grant1969 responded

no this is her husband that had the pleasure of taking Tracy down there and meeting Todd.

Apr 29, 2014 -

Capital Chrysler Jeep Dodge Ram responded

Hey Grant, Could I give you a call to discuss this further? Is (780) 904-1495 the number to best get a hold of you?

Apr 29, 2014 -

grant1969 responded

no 250-500 1869 can you call right away i'm free right now

Apr 30, 2014 -

grant1969 responded

We got a call from Capitol today from a very nice lady who's name is Calli, after reading my review she phoned and actually listened to our side of the story and wanted to make things right.Under the circumstance she was to late in getting us to buy a vehicle ,because we already purchased one.But the phone call in itself was all we ever wanted in the first place.Then she made sure our deposit was put back on our credit card and confirmed it by sending me a picture of the receipt. All i can say to the grown-ups at Capitol is your lucky to have a great person like Calli around to smooth things over,and i don"t know what your paying her but i think she deserves more if she has to babysit sales people who should have done their job in the first place.And as for the sales person who we dealt with ,he should at the very least get a bare bum spanking in front of everyone,then sent back to the wash bay until properly trained on Capitol 's morals and business philosophy.Great work Calli if you ever decided to go into sales ,you would make Capitol a lot of money. Cheers!!

April 26, 2014

great Natalia was great! I would deal with her again. She treated my wife and son really well. The only negative always waiting on the sales manager to make More

by 11403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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