
Capital Chrysler Jeep Dodge Ram
Edmonton, AB
Filter Reviews by Keyword
By Type
1,507 Reviews of Capital Chrysler Jeep Dodge Ram
I had a bad experience in leasing a Ram truck for my company from this location. My friend and I flew from BC on the advise of the salesman at this location. It took the finance department 2 days to t company from this location. My friend and I flew from BC on the advise of the salesman at this location. It took the finance department 2 days to tell us that we can finance the truck but not lease it. Our 1 day trip turned into 4 days. We then decided to go to Ford and within 1 hour, the lease was approved for our company. We came home with a 2019 Ford Lariat Eco Boost - a big thank you to the Ford Sales & Leasing Team. More
I really enjoyed the service at Capital. I was warmly welcomed and the employees made sure to understand my expectations. I was offered a shuttle home but I decided to stay until my vehicle was ready and welcomed and the employees made sure to understand my expectations. I was offered a shuttle home but I decided to stay until my vehicle was ready and the waiting room was really comfortable. More
Very bad experience with them. They actually don’t know about deal with customer. Less knowledge and don’t know how to lease the vehicles about deal with customer. Less knowledge and don’t know how to lease the vehicles More
Terrible, Sloppy, No Attention to Detail Oil Change First time going to Capital to have a oil change done on my 2018 Ram 3500. Not impressed. Got home and noticed oil dripping on my driveway. Looked und First time going to Capital to have a oil change done on my 2018 Ram 3500. Not impressed. Got home and noticed oil dripping on my driveway. Looked underneath front of truck and could see area under engine was soaked with oil. Went back to dealer with lube bay tech saying It happened when oil filter was taken off. If this was the case why was the oil not cleaned off bottom of truck before I left dealer. Affected area was sprayed off ( poorly ) I then went home and sprayed off area thoroughly myself and attempted to clean oil off of my driveway. I have never had such a sloppy oil change ever before this. Also stated on the report that lights had been checked. They were not. Expensive very sloppy no attention to detail oil change. More
If your looking for the best service and a person that will work for you to help get you what you need you need to go talk to Al Dewan. He is very knowledgeable and works for you to make sure your happy will work for you to help get you what you need you need to go talk to Al Dewan. He is very knowledgeable and works for you to make sure your happy with your purchase. More
Service department did an awesome job finding the solution to the mechanical issue. Clint the service manager was stellar helping to get work done under warranty. solution to the mechanical issue. Clint the service manager was stellar helping to get work done under warranty. More
An Integrity Review I have bought 2 vehicles from Capital and the service always upfront. However, in the market for a mid size truck which Dodge doesn’t have. After deal I have bought 2 vehicles from Capital and the service always upfront. However, in the market for a mid size truck which Dodge doesn’t have. After dealing with a weekend of being misled and lied to, I just wish I could go to a place like this (maybe it’s changed) that was always no b.s. Maybe just me venting after a bad weekend but these were the most authentic . Hope they are still real More
Trading in our truck Can’t say enough good things about this dealership, it’s our 2nd vehicle purchase with them, each time has been a great experience. Our sales person w Can’t say enough good things about this dealership, it’s our 2nd vehicle purchase with them, each time has been a great experience. Our sales person was JT. He went out of his way to make sure we got what we wanted in our set budget. He even hooked up my blue tooth before we drove away. We are so happy with our new truck(new to us) and all the work they did before we took it....even new tires...couldn’t ask for better service More
Will buy there again Buying a diesel truck at this dealership was my best experience ever. This dealership listened to what I needed and made it happen! Are salesman was g Buying a diesel truck at this dealership was my best experience ever. This dealership listened to what I needed and made it happen! Are salesman was great. Our family will definitely be back. More