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Capital Chrysler Jeep Dodge Ram
Edmonton, AB
1,331 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,331 Reviews of Capital Chrysler Jeep Dodge Ram
March 24, 2023
Purchased a used vehicle ,paid to have it shipped to Ontario ,sales said they would have all the documents in the glove box ,when i received the car no ownership was present i called the dealership they Ontario ,sales said they would have all the documents in the glove box ,when i received the car no ownership was present i called the dealership they advised me that i would not need one to register car in Ontario ,waisted 2 hours going to license bureau to have car registered they advise me that this will not be possible without a ownership ,called the dealership multiple times with no management available and no return call,sales person finally returned my text saying he will ask the dealership to send a copy ,I received the car march 14 th ,still no ownership . More
by mikesonestop
Employees Worked With
nathan
March 02, 2023
We were very happy with our experience at capital jeep our sales lady Alice Zielinski was a very down to earth and honest with us.we would definitely recommend this dealership our sales lady Alice Zielinski was a very down to earth and honest with us.we would definitely recommend this dealership More
by jeffleidl
Employees Worked With
Alice zielinski , Moe Nazeel
February 26, 2023
Purchased a 2016 gmc 2500 lied about pricing . ... was told truck went through a thurough inspection before i purchased asked them to take it through shop again which they did and passed with flyin ... was told truck went through a thurough inspection before i purchased asked them to take it through shop again which they did and passed with flying colors left dealership with truck took it to ok tire and needed 3400 worth of work . Talked to capitol they told me that a used vehicle would need repairs and they would not fix problems and i told them shouldnt have any repairs after going through shop 2 times on a 40000 dollar vehicle sgouldnt have any repairs needed and should have been made aware of any problems and was told i am on my own and they would not do repairs or pay for parts or anything still tried to get ahold of them and deal with this many times they stopped answering me i have all the emails text messages quotes and videos to back my story up if anyone would like to see you can contact me curtisfowler828505@gmail.com . I would never purchase anything from them again seems lies went all the way up to the top if you are going to purchase a vehicle from them make sure you take it to a licenced shop before you purchase i can guarantee you they are hiding things ....BEWARE DEALING WITH CAPITAL More
by curtisfowler
Employees Worked With
Alex yachimec
February 09, 2023
Quick and easy reception however not a very accurate estimate on when my vehicle would actually be serviced. I dropped it off early Sat morning and didn’t receive it back until Tuesday 11am. I had to estimate on when my vehicle would actually be serviced. I dropped it off early Sat morning and didn’t receive it back until Tuesday 11am. I had to leave text messages and phone messages for updates and they were not returned very promptly. More
by Roy Sweeney
Employees Worked With
Patrick El-Hayek
February 09, 2023
It was wonderful experience, special thanks to JT Tulk, with him only my deal mature. Very cooperative and supportive. and also thanks to Harzie, My deal was her first deal, but she also tried her best. with him only my deal mature. Very cooperative and supportive. and also thanks to Harzie, My deal was her first deal, but she also tried her best. Strongly recommend these 2 guys at Capital auto to deal. More
by Sumit chopra
Employees Worked With
Harzie, Justin Tulk
February 07, 2023
Amazing service! Couldnt be happier with the staff very genuine people! They dont beat around the bush they listen to all your wants Couldnt be happier with the staff very genuine people! They dont beat around the bush they listen to all your wants More
by Hemsky_9
Employees Worked With
Ray saad
January 24, 2023
Friendly, welcoming, and one of the best truck buying experiences I ever had. Ian is an outstanding sales person making the purchasing process seamless. experiences I ever had. Ian is an outstanding sales person making the purchasing process seamless. More
by jking
Employees Worked With
Ian Wong
January 18, 2023
I am very satisfied with my purchase. Attention to detail in what I wanted and what I did not want was excellent. The purchase was not rushed so I appreciated the patience. Attention to detail in what I wanted and what I did not want was excellent. The purchase was not rushed so I appreciated the patience. More
by Melany.priest
Employees Worked With
Colin Struth, Melody in finance and Dustin Stone.
January 12, 2023
I paid $115,000 for a diesel truck that cannot be operated reliably in cold weather. While waiting in service department for two hours I observed two other diesel owners with the same issue and told operated reliably in cold weather. While waiting in service department for two hours I observed two other diesel owners with the same issue and told there is no fix for the issue. A DEF delivery system that is faulty and does not operate in the cold. I have owned 2013 and 2018 Rams with DEF with no issues. Keeping fluid level between 1/4 and 1/2 has not worked twice consecutively I have to come to dealership for a refill and reset. If this problem cannot be rectified I believe a factory delete with warranty or my money back is warranted. This truck is not as advertised and quite frankly pathetic engineering and service. The service manager suggested I crawl under there and try and wrap it with a battery blanket, that’s what other guys were trying who had been sold a substandard product for way too much money in my opinion. More
by Disappointed
Employees Worked With
Clint Thompson
