Cambridge Hyundai

I had a very bad experience.I made all inquiries via I had a very bad experience. I made all inquiries via email before driving down to Cambridge from Brantford. I test drove couple of BMW 3 series I had a very bad experience. I made all inquiries via email before driving down to Cambridge from Brantford. I test drove couple of BMW 3 series (2020) both had done just about 30k… they were priced $1000 apart. I was test driven for the expensive one and not the cheaper one and was told that it was pending sale. Upon insistence they finally agreed to have me test drive it … I finally liked the cheaper one and agreed to pay $500 as the booking fee. A day ago, I was told in the email by their Sales Manager - that interest rates vary between 3.99% to 6.99%. I also made it clear I am happy to book it provided I get the lowest rate of (3.99 or 4.99) for having the excellent credit rating… but their Salesman immediately declined to even run a credit check on the application and turned me back, stating that they can only approve for 5.99%. They do false advertising on their AutoTrader ads quoting 0.99% interest rates. Only to realize that it’s a lot higher than they claim. I have attached pictures of their false interest advertising and emails quoting 3.99% to 6.99%. I found them to be truly unprofessional , unethical and very shady with their business deals they are not worthy of the business. I have full records of the communications I have had with their manager on the interest rates. Basically, they list their vehicle couple thousand lower than others , so that you turn up at the place and then they rob you with their higher interest rates. I challenge the owner of this place to give a honest reply to my review…I hope they mend their ways. STAY AWAY PLEASE. More

Thank you very much for all your help and assistance until we pick up the car! excellent service! Keep up the good work! Very good customer service! until we pick up the car! excellent service! Keep up the good work! Very good customer service! More

Channel, Adam, Mark and Tyler are the reason I come to Cambridge Hyundai! The staff are not only friendly, but also professional and very timely. Cambridge Hyundai! The staff are not only friendly, but also professional and very timely. More

Easy access to booking an appointment and always on time. Always a pleasure dealing with you Adam Perry. Congratulations for a job well done every time…. Always a pleasure dealing with you Adam Perry. Congratulations for a job well done every time…. More

Ridiculous service department and management. It was a big mistake that i have purchased my vehicle from this dealership. Worst experience ever had. Once they sell car then you will see their real face an big mistake that i have purchased my vehicle from this dealership. Worst experience ever had. Once they sell car then you will see their real face and dealing, they would never answer your call especially when they have to fix something which comes in warranty or guarantee. Its been two months i have been calling them for my moonroof motor problem and no follow ups or action has been taken yet. I would never recommend anyone to get any service from here. More

Safety standards maintained during this pandemic. Social Distancing being observed. The sales person had gloves on and seat cover when he brought the vehicle over. Distancing being observed. The sales person had gloves on and seat cover when he brought the vehicle over. More

I was not happy with Service manager or either the dealer manager was not very helpful. Not able help me out just ignored. Try calling them no answers since last week manager was not very helpful. Not able help me out just ignored. Try calling them no answers since last week More

We were very disappointed with the Customer service. We were greeted by the GM and said we are here to buy a vehicle. The sales person was not really interested. After half hour we got up and walked ou were greeted by the GM and said we are here to buy a vehicle. The sales person was not really interested. After half hour we got up and walked out and went to Milton the following day and bought a vehicle there. More

Awesome staff, friendly and professional. Never pressured to do recommended services, and all work is explained well. I always know what I'm paying before the service is complete. Highly recommen pressured to do recommended services, and all work is explained well. I always know what I'm paying before the service is complete. Highly recommended More

Fantasic Came in for a remote starter, service staff was amazing, all are super friendly! Technician was great at explaining how to use the starter. Car was Came in for a remote starter, service staff was amazing, all are super friendly! Technician was great at explaining how to use the starter. Car was given back to me better than I even gave it to them! More