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Cambridge Hyundai

Cambridge, ON

4.2
959 Reviews

1962 Eagle Street

Cambridge, ON

N3H 0A1

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959 Reviews of Cambridge Hyundai

November 03, 2014

Great Experience Nic was very friendly and helpful. My vehicle purchase was a great experience. Nic delivered a vehicle that was safe and affordable. Thanks again Nic! More

by santefe13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niculae Raiciu
Dec 15, 2014 -

Cambridge Hyundai responded

Thank you for the lovely feedback:) We're so happy you had a great experience. Have a great day! The Cambridge Hyundai Team

November 03, 2014

My first car Was a wonderful experience. The sales represented connect with you on a personal level and try to help you get a very good deal any way they can. The More

by Laszlo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Young, Niculae Raiciu
Dec 15, 2014 -

Cambridge Hyundai responded

Thank you for the great feedback, Laszlo! Congratulations on the purchase of your first, new car :) Have an amazing day! The Cambridge Hyundai Team

November 02, 2014

Confident We choose this dealer ship from the radio adds. There is a dealership in the city we live in but decided to Cambridge. The service received will looki More

by lynn3garrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Walia, Niculae Raiciu
Dec 15, 2014 -

Cambridge Hyundai responded

Thank you so much for the wonderful feedback! We appreciate it so very much:) Have a super day! The Cambridge Hyundai Team

November 01, 2014

Impressive Sales and service are incredibly helpful and friendly at Cambridge Hyundai. The service department is very dependable and always tries their best to g More

by Lexi Armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Walia, Ryan Van Schaik, Tracy Pacheco, Niculae Raiciu
Dec 03, 2014 -

Cambridge Hyundai responded

Lexi, Thank you so much for the wonderful feedback! It is greatly appreciated :) Have a great day! The Cambridge Hyundai Team

November 01, 2014

the hyundai team experience Have bought 2 cars from Cambridge Hyundai. The 2013 Hyundai genesis coupe, and a 2014 Hyundai veloster turbo. Had really great experiences purchasing More

by sketchy67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Erwin, Mary Young, Ryan Van Schaik
Nov 27, 2014 -

Cambridge Hyundai responded

Thank you so much for your loyalty and great review! Have a wonderful day :) The Cambridge Hyundai Team

October 30, 2014

Parts (reliable) AJ is always fast efficient and i find his prices competitive. He makes my experience with cambridge Hyundia enjoyable. This dealership has never let More

by willchristine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2014 -

Cambridge Hyundai responded

Thanks for the great review :) It is truly appreciated. Have an awesome day! The Cambridge Hyundai Team

October 30, 2014

Customer Focused Service Team Chris Colquhoun showed commitment to following my service through until it was completed. He spent quite a bit of time up front on the phone with me t More

by Albert Mansour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Van Schaik, Chris Colquhoun
Nov 27, 2014 -

Cambridge Hyundai responded

Thank you Albert for the nice feedback :) We're glad you're experience was a pleasant one. Have a great day! The Cambridge Hyundai Team

October 29, 2014

Auto maintenance I have always had a great experience with workmanship, friendliness of staff and cost same as amount quoted for all repairs. I highly recommend them. More

by Jim Pereira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Perry, Ryan Van Schaik, Tracy Pacheco, Chris Colquhoun
Nov 24, 2014 -

Cambridge Hyundai responded

Thank you Jim for the excellent feedback! We truly appreciate it :) Have a super day! The Cambridge Hyundai Team

October 29, 2014

Great Service, especially from Adam Perry. Anytime I have a problem or concern with my car, Adam has fixed the problem and done an excellent job with it. He always explains to me what the probl More

by jcorbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Perry
Nov 24, 2014 -

Cambridge Hyundai responded

Thank you for the great, service feedback! Adam is so pleased :) Have an excellent day! The Cambridge Hyundai Team

October 29, 2014

Dangerous and very poor customer service I bought a car at Cambridge Hyundai a little over a year ago. I was generally pleased with the service and have been very pleased with my vehicle. Ho More

by gordmunro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Van Schaik
Oct 29, 2014 -

Cambridge Hyundai responded

Dear Gord, This is very concerning to me. I immediately read this and am responding. Can I give you a call to discuss further? I am extremely apologetic and will now go down to my Service manager for an explanation. This is HIGH on my priority list. Kind Regards, Mark A Erwin Dealer Principal Cambridge Hyundai 519-650-5080 EXT 222 If I am out...Please feel free to contact me via my cell phone at 519-835-6275 Thanks...Mark

Oct 30, 2014 -

gordmunro responded

Thank you for your prompt attention to this matter. I can be reached at 519 249 6024.

Oct 30, 2014 -

Cambridge Hyundai responded

Hey Gord.... Thanks for taking my call! Sorry we "met" this way, but there is always a silver lining in every cloud. This is a quick confirmation of your appointment for November 10th @ 1:00 PM for an OIL CHANGE and Tire Swap...It will all be performed at No Charge. BTW....My email is merwin@cambridgehyundai.com Cheers, Mark

Nov 18, 2014 -

Cambridge Hyundai responded

This is a real unfortunate review and one that is subject to interpretation. This review is written several months after the service. The client was contacted and agreed that it was possible that someone possibly was attempting to steal the rims, thus leaving all lug nuts loose on the rear. It is impossible to drive a vehicle for 5-6 months and NOT feel a wicked vibration on the vehicle or a wheel not falling off within hours or a day. This vehicle does NOT come in for maintenance and is extremely unfortunate to label us as negligent and we would risk someone's life. The client and I discussed this at length and this review was written before we ever got to speak. Unfortunate for us, but, we have to take the good reviews with the bad. That's business....We are truly sorry this client "believes" their experience was due to our negligence.

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