Cambridge Hyundai

I had a very disappointing experience with Hyundai. After only 3 years, my car stopped working. I took it to a Hyundai service center, where they diagnosed a dead battery. Hyundai informed me that my After only 3 years, my car stopped working. I took it to a Hyundai service center, where they diagnosed a dead battery. Hyundai informed me that my battery was dead and recommended a replacement. The point is this: I paid more than 760 dollars to replace the battery of a car that was only 3 years old, even though many batteries companies offer a 5-year warranty on their batteries. The question I would like Hyundai to answer for me is: Why should my next car be a Hyundai and not another car brand? More

Quick service, clean facility, straight to the point and didn’t waste my time. Everyone I dealt with was pleasant and knowledgeable. didn’t waste my time. Everyone I dealt with was pleasant and knowledgeable. More

The service was excellent. The advisor gave me proper guidance on what to choose and needed to maintain the car well. The advisor gave me proper guidance on what to choose and needed to maintain the car well. More

Great service and very accomodating. Thanks Elizabeth your very kind. She help me with all my questions. Highly recommended. Thanks Elizabeth your very kind. She help me with all my questions. Highly recommended. More

I found everyone very good to work with this is the second vehicle I have purchased from the dealership. second vehicle I have purchased from the dealership. More

I just bought my vehicle and have been using it for three months. Thank you for the good teamwork from the sales team to the service team. months. Thank you for the good teamwork from the sales team to the service team. More

Compared to Kitchener Hyundai, the customer service was very poor. Did not get a greeting when entering the service garage. Shuttle was not booked, when it was pre arranged when appointment was booked. Shu very poor. Did not get a greeting when entering the service garage. Shuttle was not booked, when it was pre arranged when appointment was booked. Shuttle isn't available at any time. No phone call was made about the vehicle after initial inspection. After vehicle was done and went in to pay, ladies at the front desk were not attentive, one reading a book, the other on their cellphone. The invoice was not discussed and reviewed, and I was I was not told where my vehicle was parked. Very disappointed. Kitchener Hyundai is like a red carpet vip customer service experience comparative! This was my first and last time going to Cambridge Hyundai. More

Were able to fix my car’s issue very quickly. Staff were courteous and understood my concerns. Definitely recommend them. Staff were courteous and understood my concerns. Definitely recommend them. More