Cambridge Hyundai

Loki, Chop and Darrell the mechanic are wonderful Darrell, Chop and Loki truly went above and beyond what I could have ever expected in a dealership. From the time I met with them they worked with me Darrell, Chop and Loki truly went above and beyond what I could have ever expected in a dealership. From the time I met with them they worked with me to get the best possible financing rate. They made sure I could afford the payments and even got me out of a car I was paying out the teeth for. I now am the proud owner of a new safe vehicle (Darrell made sure it was safe for me). I am so beyond overwhelmed with the customer service that I have received. Thank you so much to all of you. I will be back and will tell all my friends about the wonderful experience I received at Cambridge Hyundai More

WORST SERVICE, WORST DEALERSHIP After purchasing a Hyundai with a recalled, blown engine, this is the customer service I get to enjoy from Hyundai trying to recover the engine replac After purchasing a Hyundai with a recalled, blown engine, this is the customer service I get to enjoy from Hyundai trying to recover the engine replacement cost: We were promised time after time that it would be resolved "within the next few days" with no follow-up calls when we didn't hear back. It is 3 months to-date that I submitted this claim to Cambridge Hyundai. The service rep Alexus told me that there isn't anything she can do. I was told that she didn't sell me a faulty engine. She has other clients, so she can't keep following up with the warranty rep. And that this should've been taken care of when the engine blew up last summer.. it's it's not her problem? Like I signed up to replace a blown engine when I bought the car? When I asked to speak to her manager she kept telling me he's not available. When I kept insisting I'm not getting off the phone, sure enough her manager is available! He kept interrupting me and talking over me and when I asked for follow-up calls if the given timelines aren't going to be met. He asks me "so when do you want me to call you? Every day? Every hour?" When I reiterated that when you give me a timeline and you can't meet it, I would like a phone call. I got a lot of condescending tones, talking down to and was told snidely this is a circular conversation and he cut the conversation short. I am even more disappointed in the service than my blown engine. More

Fantastic service So happy with my new car. Gerry was very helpful. They did more then what was asked and expected. Removed my whole bumper and painted it cause it had So happy with my new car. Gerry was very helpful. They did more then what was asked and expected. Removed my whole bumper and painted it cause it had a little scratch. Thanks guys! More

What a great buying experience!!! From the minute we walked in Izzy was fantastic!!! No pressure, knowledgeable and he worked in our budget and time frame(which was like yesterday) and From the minute we walked in Izzy was fantastic!!! No pressure, knowledgeable and he worked in our budget and time frame(which was like yesterday) and got our daughter into a fantastic car!!! We can’t thank you enough for everything! From sales to finance to pick up it went so smoothly and was the easiest new car purchase I have ever experienced! More

Shopping We went to Hyundai in hopes of getting new vehicles for our family. We had dealt with Chop in the past and his service has always been exceptional. To We went to Hyundai in hopes of getting new vehicles for our family. We had dealt with Chop in the past and his service has always been exceptional. Today was the same, amazing service, he and Ahmed went above and beyond to help us. There are no words to express our gratitude for the incredible team at Cambridge Hyundai. Thank you very much!! More

Great experience and Awesome new car This was my first time buying a Hyundai and was extremely pleased with the service that we received from Cambridge Hyundai. They met all of my needs a This was my first time buying a Hyundai and was extremely pleased with the service that we received from Cambridge Hyundai. They met all of my needs and then some. Thank you again Gerry for being such a friendly and knowledgeable person to work with. We also dealt with Chop and Charles - both awesome as well. Overall, we are very impressed my car and the service we received. Thanks!!! More

Very pleasant efficient staff member helped me Took my son's. Elantra in with an appointment Thursday Nov. 29th. Car went right in to service stall.....explained to service person that the radio an Took my son's. Elantra in with an appointment Thursday Nov. 29th. Car went right in to service stall.....explained to service person that the radio and other features on monitor had stopped working....he fixed it in a minute and showed me how to reset it by just poking the reset hole with a pen.....on my way in 10 minutes total.....no charge......I was in marketing for Kodak Canada for 25 years and I was really impressed with his attitude . More

Amazing experience and very friendly staff!!! Very outstanding service, my husband and I are very happy to our new purchased Kona 2019. Gerry and Chopra are very friendly and helpful. Amazing expe Very outstanding service, my husband and I are very happy to our new purchased Kona 2019. Gerry and Chopra are very friendly and helpful. Amazing experience!!! More

Bought wrong car Wanted the best genesis coupe there was and Kyle Colombo told me all the Genesis coupes were the same except for brakes and tires. Wrong. Wanted the best genesis coupe there was and Kyle Colombo told me all the Genesis coupes were the same except for brakes and tires. Wrong. More

Very helpful! Brought my car in when another dealer missed putting some screws in the plastic underguard. They helped me out very quickly. Would definitely recommen Brought my car in when another dealer missed putting some screws in the plastic underguard. They helped me out very quickly. Would definitely recommend. Thanks! More