Bay King Chrysler
Hamilton, ON
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576 Reviews of Bay King Chrysler
Wait and wait I had a appointment set for 8:45am for a oil change and a tire rotation . After sitting there for just over a hour,the service writer comes over and I had a appointment set for 8:45am for a oil change and a tire rotation . After sitting there for just over a hour,the service writer comes over and says I need a wheel hub cause the wheel stud is stripped. I bought this vehicle here brand new and this is the first tire rotation . So somehow I did this. This took just over 2 hrs and they screwed up the hub and waited me to pay lol Never buying or servicing there again. Mike Campbell More
Great staff and service! I'm very satisfied with a recent scheduled service. I was served right away without waiting. The estimate that was given to me on the phone when I m I'm very satisfied with a recent scheduled service. I was served right away without waiting. The estimate that was given to me on the phone when I made the appointment was reduced when I dropped the car off, as I was told that I wasn't due for one of the items. It's nice to know that they don't perform maintenance that you don't need! Very friendly shuttle driver too (Bob). More
Great Experience at Bay King !!!! I just want to say how warm & friendly the staff is at Bay King. As soon as you pull into service, 2 wonderful, polite ladies welcome you with smiles. I just want to say how warm & friendly the staff is at Bay King. As soon as you pull into service, 2 wonderful, polite ladies welcome you with smiles. Great lounge area. Very polite service reps. Even the Service Mgr Gary came out to see how everything is going. When I departed, one of the young ladies opened my door to say goodbye. More dealerships in need to mirror this impeccable experience !! Recommend highly !! J Schoenberg More
Excitement, experienced, personable I find this dealership atmosphere amazing, so kind and helpful , doing the best they can for you. Teach you where everything is so your not loss. My d I find this dealership atmosphere amazing, so kind and helpful , doing the best they can for you. Teach you where everything is so your not loss. My daughter has now gone and night a jeep as well now . Dan and John may me feel very comfortable, thanks to Dan for helping my daughter find the perfect jeep. Need a vehicle this is your dealership!!!! More
Really nice people - great place to deal with I really am glad that I found Bay King Chrysler. These people are all very nice, very sincere and really just want to make sure you, the customer, are I really am glad that I found Bay King Chrysler. These people are all very nice, very sincere and really just want to make sure you, the customer, are totally satisfied with your experience. Whether is is buying a used car or getting an oil change, they will go more than the extra mile to make you happy. Thanks very much and I look forward to many happy years dealing with you! More
Great Customer Service I bought my vehicle and continue to service it at Bay King. The staff are friendly, knowledge and professional. The atmosphere is great, everyone gr I bought my vehicle and continue to service it at Bay King. The staff are friendly, knowledge and professional. The atmosphere is great, everyone greets you with a smile. I usuallly take advantage of the shuttle service and have found the service timely and reliable More
Terrible Experience I was choose Dodge and choose this dealer for the price only. My experience was terrible, the sales person didn't say a lot things of the Van, that ar I was choose Dodge and choose this dealer for the price only. My experience was terrible, the sales person didn't say a lot things of the Van, that are very important for the family. At the end was my responsability because I didn't ask before buy, when suppose the dealer have to say everything about the car. Now I have a brand new Dodge Caravan and I don't feel confortable. The sales person only say sorry. More
Reliable Very friendly and courteous staff! I was greeted with a smile as soon as I walked in. My appointment was completed faster than expected as they were v Very friendly and courteous staff! I was greeted with a smile as soon as I walked in. My appointment was completed faster than expected as they were very efficient. This location could definitely train some other businesses in the area on excellent customer service! More
window rain guards My recent visit to Bay King Service was a very pleasant experience. Not only did they correct the leak, but there was no charge for their parts or lab My recent visit to Bay King Service was a very pleasant experience. Not only did they correct the leak, but there was no charge for their parts or labor. The appointment was made without delay and the entire visit was prompt and courteous. More
A long journey I started looking for a new vehicle about a year ago and when we started we had no intention of buying a Dodge. We were originally looking for a smal I started looking for a new vehicle about a year ago and when we started we had no intention of buying a Dodge. We were originally looking for a small SUV, but through a change in circumstances we decided we needed a van. We had gone to Bay King a few times, but it wasn't until we met Dan Luton, a salesman there, that we decided we had to buy a van from him. Dan was so patient and kind, and he put up with all my questions and indecision. He is truly a good person and the only reason we bought from Bay King. Through this experience we now love this dealership and will continue to give them our business as long as Dan is there. Thank you from the bottom of my heart, I love my new Grand Caravan!! More