Bay King Chrysler

Great customer service As someone who knows next to nothing about vehicles, they sure do explain the ins and outs of your car very well. They don't skimp on the maintenance As someone who knows next to nothing about vehicles, they sure do explain the ins and outs of your car very well. They don't skimp on the maintenance and only use the highest quality parts. May be a little pricey compared to independent mechanics but here you are guaranteed the job is done right the first time. More

Peace of Mind package This my 2nd service appointment at Bay King after having work done on my 2015 Jeep Sahara Wrangler at Johnston Chrysler (where it was purchased). Bot This my 2nd service appointment at Bay King after having work done on my 2015 Jeep Sahara Wrangler at Johnston Chrysler (where it was purchased). Both appointments have gone very well - polite and engaged employees and the vehicle was ready ahead of schedule. This is the opposite of my experience at Johnston. Thank you for the the great service. Pleased that I made the switch. More

Great Staff!!! And Get the job done right!!! Every time I drop off the vehicle here the staff is so friendly and patient in explaining all the possible outcomes of the diagnoses. I have never lef Every time I drop off the vehicle here the staff is so friendly and patient in explaining all the possible outcomes of the diagnoses. I have never left unhappy. This dealership always fixes the issues as quick and professional as possible. Definitely recommending them!!! More

On time, within budget, and friendly Easy to book an appointment, arrive on time, work done on time and within estimate. Good communication throughout the wait. Staff friendly, and know Easy to book an appointment, arrive on time, work done on time and within estimate. Good communication throughout the wait. Staff friendly, and knowledgeable. Coffee was good, waiting area clean. More

Need Dents Fixed Great Service We initially contact our sales person Janelle Hunter about getting some parking lot dings repaired on our 2016 Cherokee. Janelle did the leg work got We initially contact our sales person Janelle Hunter about getting some parking lot dings repaired on our 2016 Cherokee. Janelle did the leg work got the service arranged. The lady at the service desk (sorry I'm an old guy can't recall) was pleasant to deal with, and the other young lady that brought our vehicle in to we could inspect before we left were all very professional and always a smile. The price was much lower than we expected :) Janelle and the service team thank you for your efforts it just confirms we made the right decision when we bought from Bay King. Karen and John Anger More

Good front person The front person (Patrick) was helpful. However, I had my car at Bay King Service at the end of March for the same problem that was never resolved. I The front person (Patrick) was helpful. However, I had my car at Bay King Service at the end of March for the same problem that was never resolved. I feel saddened by the fact that I had to pay for something that was supposedly fixed the first time. More

Wonderful experience. I had an oil change completed. The staff were friendly and my service was done quickly. I enjoyed the comfortable atmosphere and a coffee while I wait I had an oil change completed. The staff were friendly and my service was done quickly. I enjoyed the comfortable atmosphere and a coffee while I waited for my truck. More

Jeep cherokee From start to finish this experience was wonderful & painless. I worked right away with Janelle and she was amazing. Very accommodating and helpful an From start to finish this experience was wonderful & painless. I worked right away with Janelle and she was amazing. Very accommodating and helpful and most of all responsive. I had many questions and she always got back to me extremely fast. From the test drive through to the purchase and pick up yesterday I felt very comfortable and satisfied. Jocelyn was also wonderful to deal with. She answered all my questions and again was quick to respond. Overall I had a great experience and I'm so happy with my purchase. Thank you More

Service staff was extremely helpful The service was excellent. Patrick was very helpful and informative. All required work was explained and the work was completed quickly and efficientl The service was excellent. Patrick was very helpful and informative. All required work was explained and the work was completed quickly and efficiently. Everyone was friendly & courteous and I was very satisfied with the entire experience. More