Bay King Chrysler

Surprised I purchased my vehicle in 10/2010 - Dodge Journey - and had nothing but trouble with the vehicle. The first year I brought it in to get 'fixed' the se I purchased my vehicle in 10/2010 - Dodge Journey - and had nothing but trouble with the vehicle. The first year I brought it in to get 'fixed' the service was very good but turned mediocre and lastly rude. Once my warranty ended I never went back as my concerns about my 'lemon' was never addressed. However, yesterday's experience was surprisingly positive and the service staff was polite, friendly and just what a customer would need to come back. I must say that it was mostly new staff I had not met before. Still am not happy with the Dodge Journey I purchased as it has way too many electrical problems and the brakes constantly need replacement....and this is not because I drive the car 'hard' as one staff member from the past tried to suggest to me. Thank you for restoring a little of my faith into Bay King's staff. More

Great Experience I had a great experience when I bought my vehicle from Bay King Motors. I ended up sending three other family members there who all received a great I had a great experience when I bought my vehicle from Bay King Motors. I ended up sending three other family members there who all received a great vehicle for a great price from a polite and respectful salesman. Keep up the great work! More

Excellent Experience All I can say is I had an excellent experience and the right help in selecting the Jeep I wanted. Excellent price and delivered on time in impeccable All I can say is I had an excellent experience and the right help in selecting the Jeep I wanted. Excellent price and delivered on time in impeccable condition. Dan was absolutely stellar in getting me into my new ride. More

2 hour wait to have UHB connection in car checked out My appointment was scheduled for 10:30 am. I was at your dealership 15 minutes early. The car was taken for service at 10:35 am. My wait was just past My appointment was scheduled for 10:30 am. I was at your dealership 15 minutes early. The car was taken for service at 10:35 am. My wait was just past 2 hours and then I was advised there is nothing wrong with the car's UHB connection. I am then presented with a bill for $118.00. Frankly, I found this whole experience excessive. I do not plan on using your service department in the future. From my perspective there appeared to be lots of employees standing around chit-chatting in the service reception area. This is all overhead and explains why your charge out rates are through the roof Ron Follett. More

Truck purchase made easy Our sales person was knowledgeable, pleasant , approachabe and easy to talk to. She answered our questions, made suggestions and generally was very he Our sales person was knowledgeable, pleasant , approachabe and easy to talk to. She answered our questions, made suggestions and generally was very helpful. She explained every step of the purchasing process. She followed up after our visit. More

Jeep Service September 9, 2017 Positive experience - work completed ahead of schedule even with additional service recommendations being added to the appointment. Great customer se Positive experience - work completed ahead of schedule even with additional service recommendations being added to the appointment. Great customer service. Pleased that I switched from Johnston. More

How I would want to be treated! From the moment you are greeted inside the welcome garage, walked to the service advisor and then waiting in the fully equipped lounge, this how I wou From the moment you are greeted inside the welcome garage, walked to the service advisor and then waiting in the fully equipped lounge, this how I would like to be treated in every business. All of the staff are courteous, knowledgeable and genuine concerned that customers are satisfied. The status screen lets you know how your service is proceeding, the television is high quality and the provided hot drinks are first class. This all combines to a first rate experience. More

Quick and easy Had a 12:15 appointment. Brought my vehicle in at 11:45 and was immediately brought in. Was told it would be done by 1:30 but it was done by 12:30. Had a 12:15 appointment. Brought my vehicle in at 11:45 and was immediately brought in. Was told it would be done by 1:30 but it was done by 12:30. I enjoyed the quick and easy service. More

Hellcat buyer Mike our experience purchasing the hellcat was a blast, you were honest and sincere, and thank you for playing along with Jarod's dream car surprise. Mike our experience purchasing the hellcat was a blast, you were honest and sincere, and thank you for playing along with Jarod's dream car surprise. And a special thank you for the 4 new tires, not only were you a sales man you were a close friend. In the future when were ready to make another car purchase will come and see you, you honestly made us feel like family. A special thanks to your staff members they were also kind and very helpful. More

No hassle, super easy process Spoke with Janelle Monday about buying and drove the truck home Saturday. It was a simple smooth transaction Very pleased with how simple it was to pu Spoke with Janelle Monday about buying and drove the truck home Saturday. It was a simple smooth transaction Very pleased with how simple it was to purchase a new truck. More