Bay King Chrysler

Had transmission problems i had problems with my 4 wheel drive, seems my transfer case was bad due to lack of lubrication, there was no sign of leakage also had to have a shif i had problems with my 4 wheel drive, seems my transfer case was bad due to lack of lubrication, there was no sign of leakage also had to have a shifter cable replaced, we did have some communication issues and was not happy with the cable repair, after Pat explained about the transfer case and searching for a used one they were able to replace it they also did not charge for some additional parts needed and also gave me a rental because of the length of time required for the repair. Overall i was happy with the mechanic and Pat, they looked after me and we all learned some valuable lessons, I will continue to go back for service for my Jeep More

One Great Experience Mike was really great to work with. We felt no pressure during our conversations with him as he was extremely patient. We bought a pretty cool car for Mike was really great to work with. We felt no pressure during our conversations with him as he was extremely patient. We bought a pretty cool car for a reasonable price and we are very happy with our purchase. Mike didn't stop there, he called us after the purchase to check in and see if we were happy. We also worked with Peter to secure financing and he was very professional and definitely played a key role in making our experience with Bay King a great one! More

Two Vehicles, five recalls I had received 2 recalls notices from Chrysler/Dodge on our 2013 Journey and 2 other on the 2009 Journey. I booked different service dates with Bay I had received 2 recalls notices from Chrysler/Dodge on our 2013 Journey and 2 other on the 2009 Journey. I booked different service dates with Bay-King for the two vehicles. Prior to each date I received a reminder. The reception area is so easy to navigate -- you just drive in and an Associate comes and takes your vehicle off your hands and you are directed inside to a Service Manager who quickly does the necessary paper work. Since the cars had to be there for most of the day, it was necessary to use the company shuttle. The driver that I had was most personable and accommodating in delivering me to my house and picking me up later. The cars were finished within the allotted time. To my surprise, staff at Bay-King had noticed a further recall on the 2009 vehicle and completed the same that day. All in all it was a most positive experience. More

Truck buying made easy at bay-king....thanks Dan Luton The salesman, Dan Luton was fantastic....extremely knowledgeable and not at all pushy......for a young man he is very mature and made me feel valuable The salesman, Dan Luton was fantastic....extremely knowledgeable and not at all pushy......for a young man he is very mature and made me feel valuable....he sold ME on the truck, not the TRUCK on me....the manager John was a true gentleman and credit to your company....again my truck buying was FANTASTIC More

Excellent Service without pressure We went to Johnson Chrysler before coming here and felt pressured and rushed but Dan Luton at Bay City was very receptive of what we were saying and l We went to Johnson Chrysler before coming here and felt pressured and rushed but Dan Luton at Bay City was very receptive of what we were saying and let us make the decision. He provided us with all the numbers we needed to make a decision and didn't make us feel bad when we asked 100 questions and even had him recalculate things multiple times. He was very patient and kind with our 2 kids as well. Hands down the best experience we've had buying a car! I would highly recommend Dan Luton and Bay City Chrysler! More

Great Customer Service As always the staff at Bay Chrysler were pleasant, prompt and efficient! We are never stressed at all when we have to drop our vehicle off for any kin As always the staff at Bay Chrysler were pleasant, prompt and efficient! We are never stressed at all when we have to drop our vehicle off for any kind of work or maintenance because this location is truly special and ensures their customers feel that way as well! More

Great experience shopping at Bay King Chrysler My husband and I really appreciated Krystal's help with looking for a new car. She listened to the needs that we had and was great at answering ques My husband and I really appreciated Krystal's help with looking for a new car. She listened to the needs that we had and was great at answering questions too. We were able to see the different types of cars and did not feel pressure to buy a car with features that we weren't interested in. She was patient with us when we had to wait for news from the insurance company. She also helped us understand the technology of the car. More