Bay King Chrysler

My service experience I have thought long and hard about this review. After booking an appointment due to my engine light being on, and car looking it was overheating, and I have thought long and hard about this review. After booking an appointment due to my engine light being on, and car looking it was overheating, and change my oil, it took the service department 4.5 hours to diagnose and prepare an estimate for my problem. Oddly, they did the oil change and charged me for it along with the diagnosis. they did give me a discount on the oil change. But I am confused as to why they would do the oil change first when there was obviously a problem with the engine. Seems logical, that they would diagnose and then do oil change. So I had a long time to wait, and while I was looking at the new cars, no one came up to me to ask if I needed any help, even though I was looking in the car, walking around the new car, and reading the inclusions in the purchase price. Seemed very odd. Finally late in the day, a nice lady did come up to me and ask if I was interested. The only person I might add. Krystal was professional and attentive to my questions, even though after this long long wait, I was obviously very frustrated. More

Great A great experience !!! My first new vehicle purchase everyone was extremely helpful. Brian Wagter helped with everything from showing to explaining e A great experience !!! My first new vehicle purchase everyone was extremely helpful. Brian Wagter helped with everything from showing to explaining everything about the vehicle. I was very impressed with everything and everyone at the dealership !!! More

First rate As a repeat customer i trade in every couple of years as does my wife. Jamie and the staff are up front about whether the timing is good or whether i As a repeat customer i trade in every couple of years as does my wife. Jamie and the staff are up front about whether the timing is good or whether i should wait a few months. Consequently i get the vehicle i like with the options i like and always get the price im happy with. First rate staff and operation. Back in a couple years to do it again. More

Great Experience! This is the second time I've purchased a vehicle here and have nothing but positive things to say about the quality of service here. Landon went full This is the second time I've purchased a vehicle here and have nothing but positive things to say about the quality of service here. Landon went full mile making sure I was well taken care of. More

Great Service I must say that my recent appointment at bay King was a very professional experience in every way. I will be back in the fall. Art I must say that my recent appointment at bay King was a very professional experience in every way. I will be back in the fall. Art More

Great Experience Mike was our sales person. He was very helpful and knowledgeable. We had a positive experience purchasing our new family van. He understood our nee Mike was our sales person. He was very helpful and knowledgeable. We had a positive experience purchasing our new family van. He understood our needs as a family with 3 growing kids! See you around town :) More

Regular Maintenance The service is always good at Bay King. However, when I called to make the appointment I was told it would be 60-90 minutes. When I arrived I was to The service is always good at Bay King. However, when I called to make the appointment I was told it would be 60-90 minutes. When I arrived I was told 2.5 hours. The scope of service didn't change, but the length of time did. It's difficult to plan around that type of variability. Otherwise, it was very good. More

Excellent experience at Bay King! Krystal was extremely helpful and knowledgeable when it came to picking out a vehicle for me and finding me a perfect match. She was patient, worked Krystal was extremely helpful and knowledgeable when it came to picking out a vehicle for me and finding me a perfect match. She was patient, worked with my schedule, and did not push me into anything. Very happy with my overall experience at Bay King! More

Quick and easy Love the text app for the service. Was in and the service people had me in and out with all questions answered. Appreciate the due diligence. Love the text app for the service. Was in and the service people had me in and out with all questions answered. Appreciate the due diligence. More

Friendly and positive experience at BayKing Krystal was our salesperson and she was very friendly and knowledgeable. Easy to talk to and made you feel she was helping you make the best decision Krystal was our salesperson and she was very friendly and knowledgeable. Easy to talk to and made you feel she was helping you make the best decision instead of talking you into something. The rest of the staff we encountered were very nice as well. Positive car buying experience. More