Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Applewood Nissan Richmond
Richmond, BC
63 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Is this your dealership?
Filter Reviews by Keyword
By Type
63 Reviews of Applewood Nissan Richmond
August 09, 2022
I just purchased a used Toyota RAV4 from this dealership. Lucy was absolutely fabulous!! Very friendly and knowledgeable! As were all the other staff that I dealt with including Ada. Definitely made the whol Lucy was absolutely fabulous!! Very friendly and knowledgeable! As were all the other staff that I dealt with including Ada. Definitely made the whole experience less stressful. Highly recommend! More
by Hilda.fehr
Employees Worked With
Lucy, Ada and 2 managers whose names I’ve forgotten.
August 07, 2022
Not very pleased with the poor service that I received when I had an issue with a tire problelm....it has been over one month...lots of promisess...no resolution...and we are talking about $42 dollar i when I had an issue with a tire problelm....it has been over one month...lots of promisess...no resolution...and we are talking about $42 dollar issue...If it were a large amount, I am sure the problem would go on forever...they do not treat the customer with the care...they talk about on the radio ads.....Sir William More
by wparsons
Employees Worked With
Service manager...Hayden
July 21, 2022
I want to file a complaint against Nissan Richmond at 13220 Smallwood Place. I bought Nissan Kicks which was a demo vehicle. Price on the website including taxes and fees is around $28k whereas they ch 13220 Smallwood Place. I bought Nissan Kicks which was a demo vehicle. Price on the website including taxes and fees is around $28k whereas they charge me $31103 saying that we overcharge from the total MSRP. Secondly the sales agent Sahil Rana told me that as this is a demo vehicle, he will reduce $1000 from the final amount as well, he asked me that if I need any value added services, extended warranty, dash cam front and rear and window tint. I refused and said no I don’t need these services in my punjabi language as I don’t speak English, sales agent was talking in punjabi with me, but even after my refusal they added the amount into my final bill. So when I arrived home I realised that they overcharged me and fraudulently sold the vehicle to me at a price of $41797 for a car which was at their website including taxes and fees of $28000. I am also patient with depression, this incident has made my mental state worse. More
by Sandeep Kaur
Employees Worked With
Shail Rana
June 19, 2022
We had an excellent experience in our recent purchase of the 2022 Nissan Sentra at Applewood Auto Group Nissan in Richmond, BC. Sales consultant Keanu Anand was great. He greeted us when we entered the sale the 2022 Nissan Sentra at Applewood Auto Group Nissan in Richmond, BC. Sales consultant Keanu Anand was great. He greeted us when we entered the sales room, showed us the options and details, went with us for a test drive, and gave us a great deal. Keanu`s manager also greeted us and made sure we were happy with the service provided. The finance manager Masih Yahia was great too. The amenities were all good. Thank you Keanu, Mark, Masih and Cindy. More
by Uthaya
Employees Worked With
Keanu Anand, Mark and Masih Yahia
June 02, 2022
I purchased an SUV last week and want to compliment two of your employees - Dickson Chan and Armin Amiry. They each took the time to clearly answer any questions I had and were very friendly, knowledgeabl of your employees - Dickson Chan and Armin Amiry. They each took the time to clearly answer any questions I had and were very friendly, knowledgeable and courteous while doing so. More
by glasslion
Employees Worked With
Dickson Chan, Armin Amiry
May 30, 2022
Very punctual and got me out in record time. Much appreciated the Uber ride to the dealership! Definitely recommend this branch!! Much appreciated the Uber ride to the dealership! Definitely recommend this branch!! More
by tcoray55
Employees Worked With
Lucy Lin, Mason Yahia and the insurance lady!!
May 27, 2022
Was an excellent experience buying my 2022 Altima. Yassine was awesome to deal with and so was Finance Manager Nina. Thank you for the stress-free buying experience. Yassine was awesome to deal with and so was Finance Manager Nina. Thank you for the stress-free buying experience. More
by Kar
Employees Worked With
Yassine , Nina
October 22, 2021
I purchased a pre-owned car last May in Richmond Nissan Applewood. I have to tell you that I had dealt with a few car dealers previously but Walter from Herman's team was the most genuine and honest car de Applewood. I have to tell you that I had dealt with a few car dealers previously but Walter from Herman's team was the most genuine and honest car dealer I have encountered. I decided to buy my wonderful car because of him honestly. I will definitely recommend my friends and family to this person. Also, Eugene was also very kind to help out along the way. Nice atmosphere and customer service (ex. offering icecream and mat delivery to my home :) Thank you Herman for checking in after the purchase and I hope to buy a car there again with you all! Ji Eun More
by jieun
Employees Worked With
Walter, Eugene, Herman
