Applewood Nissan Richmond

Will never go back to this dealership. Wanted to pay cash for a used car for asking price and was denied. They would only sell the car if we financed a portion or bought their service agre Wanted to pay cash for a used car for asking price and was denied. They would only sell the car if we financed a portion or bought their service agreement. Ask this question before you waste your time. Went to Langley Hyundai and bought a used car no strings attached, excellent service all around. More

I purchased a used Infiniti QX60 from this dealership this month. The services are great and the dealers/agents are all very professional. Their knowledge on various car models, pros/cons, safety feature this month. The services are great and the dealers/agents are all very professional. Their knowledge on various car models, pros/cons, safety features etcs are all very helpful in narrowing down to a car that works for me and my family. Big shout out to Frankie, Mark and Calvin for their superb service. Also Armin for getting us the discounts! More

Bought my first car from them yesterday excellent service by Samantha Cindy and Matthew keep up excellent service by Samantha Cindy and Matthew keep up excellent service More

I just purchased a used Toyota RAV4 from this dealership. Lucy was absolutely fabulous!! Very friendly and knowledgeable! As were all the other staff that I dealt with including Ada. Definitely made the whol Lucy was absolutely fabulous!! Very friendly and knowledgeable! As were all the other staff that I dealt with including Ada. Definitely made the whole experience less stressful. Highly recommend! More

Not very pleased with the poor service that I received when I had an issue with a tire problelm....it has been over one month...lots of promisess...no resolution...and we are talking about $42 dollar i when I had an issue with a tire problelm....it has been over one month...lots of promisess...no resolution...and we are talking about $42 dollar issue...If it were a large amount, I am sure the problem would go on forever...they do not treat the customer with the care...they talk about on the radio ads.....Sir William More

I want to file a complaint against Nissan Richmond at 13220 Smallwood Place. I bought Nissan Kicks which was a demo vehicle. Price on the website including taxes and fees is around $28k whereas they ch 13220 Smallwood Place. I bought Nissan Kicks which was a demo vehicle. Price on the website including taxes and fees is around $28k whereas they charge me $31103 saying that we overcharge from the total MSRP. Secondly the sales agent Sahil Rana told me that as this is a demo vehicle, he will reduce $1000 from the final amount as well, he asked me that if I need any value added services, extended warranty, dash cam front and rear and window tint. I refused and said no I don’t need these services in my punjabi language as I don’t speak English, sales agent was talking in punjabi with me, but even after my refusal they added the amount into my final bill. So when I arrived home I realised that they overcharged me and fraudulently sold the vehicle to me at a price of $41797 for a car which was at their website including taxes and fees of $28000. I am also patient with depression, this incident has made my mental state worse. More

I purchased an SUV last week and want to compliment two of your employees - Dickson Chan and Armin Amiry. They each took the time to clearly answer any questions I had and were very friendly, knowledgeabl of your employees - Dickson Chan and Armin Amiry. They each took the time to clearly answer any questions I had and were very friendly, knowledgeable and courteous while doing so. More

Very punctual and got me out in record time. Much appreciated the Uber ride to the dealership! Definitely recommend this branch!! Much appreciated the Uber ride to the dealership! Definitely recommend this branch!! More

Was an excellent experience buying my 2022 Altima. Yassine was awesome to deal with and so was Finance Manager Nina. Thank you for the stress-free buying experience. Yassine was awesome to deal with and so was Finance Manager Nina. Thank you for the stress-free buying experience. More