Applewood Nissan Richmond

I bought my Nissan Kicks from Sahil Rana last September, 2022 and am only now getting around to writing this review. It was 12 years since I bought a new vehicle, and Sahil made it a very positive experienc 2022 and am only now getting around to writing this review. It was 12 years since I bought a new vehicle, and Sahil made it a very positive experience. His service and attention are still with me after all this time. He is such a wonderful person and Applewood Nissan in Richmond is very lucky to have him on their team. (Applewood is great too!) Sahil answered all my questions, spent a lot of time with me, not rushing me, and explained the process every step of the way. He checks in now and then to see how things are going. I highly recommend Sahil and Applewood Nissan to anyone who is looking around. I am enjoying every minute of my Kicks! More

Shoutout to Troy for making our car buying experience phenomenal. Our family had been looking to upgrade our car to a hybrid vehichle for a while and we gave Troy a list of all the features and requireme phenomenal. Our family had been looking to upgrade our car to a hybrid vehichle for a while and we gave Troy a list of all the features and requirements we were looking for. Troy diligently took the time to consider all of his possibilities and after a few months of searching, he finally found us the perfect car and our family couldn't be happier. Thank you to Troy and the staff at Applewood Nissan Richmond for providing outstanding customer service. Everyone was helpful and well knowledgable throughout the entire process. If you or your family are looking to buy a new/used car, Applewood Nissan Richmond makes the process as smooth as possible. More

We found Applewood Nissan Richmond to be a refreshing change from some competing dealerships that we had dealt with previously. We say that because right from the moment we walked through the Applewood d change from some competing dealerships that we had dealt with previously. We say that because right from the moment we walked through the Applewood door, we felt genuinely welcome. The salesman, Hark, greeted us in a friendly and polite manner, and clearly radiated the impression that he actually cared about our needs and business. The good things continued from there. Hark showed us a nice Pathfinder, explained all the relevant options and benefits (in a way that made sense, and didn't seem pushy), and then allowed us to take a low pressure test drive. Hark's great attitude and knowledge convinced us to purchase the vehicle. Negotiating the final price was stress free; without prejudice because we didn't want to trade in our current vehicle nor finance the deal, unlike other dealerships that push blatantly for both options to make extra profits on the overall deal. We then moved on to the Finance Office, but didn't look forward to that visit because of previous experiences at other dealerships, whose Finance staff seemed to have a cold, almost non-caring 'just pay me' attitude. We couldn't have been more wrong. Nina, the Financial Services Manager, was friendly, genuine, very organized and easy to deal with. After that, Hark introduced us to the Service Department staff, and we were very impressed with their friendly attitude and obvious competence. There were other things too, that while not really critical, added to the sense of customers being welcome and important ... things like all the staff saying Hi and being friendly, snacks and drinks in various locations, comfortable lounges etc. Anyway, don't believe us ... go and check it out yourself. You'll probably be impressed like we were, and glad that you went to Applewood. Mike & Carol ... Richmond BC More

I had a very bad experience with this dealership when they missed a fundamental issue on a pre-purchase inspection on a car I was buying from another dealership. I took no responsibility and would not ev they missed a fundamental issue on a pre-purchase inspection on a car I was buying from another dealership. I took no responsibility and would not even give me back my money for the inspection. I’ve had the issue repaired for $2000. Very bad faith from these people, I do not recommend this dealership. More

See Yassine! He’s amazing!! Really listened to what I was looking for and got it right on the first time! He’s amazing!! Really listened to what I was looking for and got it right on the first time! More

Applewood Nissan and his entire team has done a tremendous job in providing their customers with the greatest respect. The Sales Representative Sahil truly delivers, his honest attitude and approa tremendous job in providing their customers with the greatest respect. The Sales Representative Sahil truly delivers, his honest attitude and approach was very well presented. The way how the team took care of my wife and our family was second to none. Applewood Nissan was one of the best dealership that i have visited. The entire team was outstanding. Mathew was extremely kind and helpful, giving his customer the greatest care they deserves. It is the Management and its employees that builds the brand. The dealership was sincere and providing every customers with the greatest respect. Finally, the delivery specialist Frankie was knowledgeable and I really like the way how this bright young man engage with his customer and having such a kind attitude. Applewood Nissan is build with a wealth of qualities from within. It has demonstrated their professionalism and care to every customer. Every successful company starts from the very top, and it proves that the management has hired the right group of people. The success of a dealership does not only come from its sales, but it comes from the Heart of every individuals who have contribute to the company. Great Job Applewood Nissan! Togetherness will bring you all success and a bright future! More

We are so happy got my dream car from Nissan Richmond dealer today! really appreciate the sales team Sam Liang and Andrew Heung who helped us with their excellent service, they listened and understood us dealer today! really appreciate the sales team Sam Liang and Andrew Heung who helped us with their excellent service, they listened and understood us and found a car suite our needs. thank you so much Sam and Andrew, we love you! More

Will never go back to this dealership. Wanted to pay cash for a used car for asking price and was denied. They would only sell the car if we financed a portion or bought their service agre Wanted to pay cash for a used car for asking price and was denied. They would only sell the car if we financed a portion or bought their service agreement. Ask this question before you waste your time. Went to Langley Hyundai and bought a used car no strings attached, excellent service all around. More

I purchased a used Infiniti QX60 from this dealership this month. The services are great and the dealers/agents are all very professional. Their knowledge on various car models, pros/cons, safety feature this month. The services are great and the dealers/agents are all very professional. Their knowledge on various car models, pros/cons, safety features etcs are all very helpful in narrowing down to a car that works for me and my family. Big shout out to Frankie, Mark and Calvin for their superb service. Also Armin for getting us the discounts! More