401 Dixie Volkswagen

Noise in right rear of car I took my Passat to dealer to find noise in right rear of car and they found it was a stabilizer link. Evan in service was very polite and kept me inf I took my Passat to dealer to find noise in right rear of car and they found it was a stabilizer link. Evan in service was very polite and kept me informed of the work involved. I have had great service from this dept and last weekend I stopped by to see about the adblue crystalizing and Ryan immediately took my car to the shop and had it shampooed. I would recommend having your vehicle serviced at this dealership More

Great experience buying from Alicia I had a good experience at this dealership. Everyone was pretty helpful, especially our salesperson, Alicia Mory. She was great right from the get go I had a good experience at this dealership. Everyone was pretty helpful, especially our salesperson, Alicia Mory. She was great right from the get go and I would recommend her to anyone looking to purchase a vehicle. More

Awesome I have got a good experience.the environment is friendly and everybody’s ready to help.my friend recommended me to go there i”ll do same when someone I have got a good experience.the environment is friendly and everybody’s ready to help.my friend recommended me to go there i”ll do same when someone in my contact will have to buy a car More

Great people I’d like to say thank you to Rashemm Saigal for making my purchase a pleasant one, he was very helpful and continues to be. I’d recommend this dealers I’d like to say thank you to Rashemm Saigal for making my purchase a pleasant one, he was very helpful and continues to be. I’d recommend this dealership. This is my third VW Jetta TDI, I love this car, by far the best one yet. Thanks again Rashemm, I appreciate everything you did for me. More

Great customer experience buying used from Habib! Just bought a used car from 401/Dixie VW and had a great experience and found a great car that was in our budget. Habib was excellent, helpful, perso Just bought a used car from 401/Dixie VW and had a great experience and found a great car that was in our budget. Habib was excellent, helpful, personable and very knowledgeable. I'd call him again for our next car. More

I bought my car Alber, I bought my car from Alber. He is great person to deal with. Good experince Golf 2017 brand new blue clour ‘very nice and shine I bought my car from Alber. He is great person to deal with. Good experince Golf 2017 brand new blue clour ‘very nice and shine More

Excellent Customers Service Went in to just browse my options for a second car and end up buying one from Habib Seth as he is a friendly fellow. He helped us all way through the Went in to just browse my options for a second car and end up buying one from Habib Seth as he is a friendly fellow. He helped us all way through the transaction and very patiently answered all our questions and concerns over and over. I would highly recommend him to anyone looking to buy a car for VW and would definitely would go back to him if need to buy a vehicle in future. More

Lies and lack of responsiveness Worst VW dealer ever, enough said. I was sold a car that was coming in stock in 1-2 weeks. Now it's been 4 months and they are supposed to start b Worst VW dealer ever, enough said. I was sold a car that was coming in stock in 1-2 weeks. Now it's been 4 months and they are supposed to start building it soon. Not exactly in stock. Apparently my configuration was unique and that is the reason for the delay. Yet I did not configure anything only took the more expensive version they told me is coming into stock. All that said not their fault. But it's impossible to get updates, they never respond to calls or emails, they have no clue what's going on and constantly make mistakes on the paperwork. Supposed to do a lease extension while I wait for the delay. I have now not paid for my car in 2 months. Emailed the manager about it twice times (each missed payment) and have no heard back. Just a disaster. Stay away. More

Terrible Customer Service & Contstant Upsell From the very beginning of my interaction with Ujas Thaker I knew I was in for his upsell and scare tactics that scammers love to use against unsuspec From the very beginning of my interaction with Ujas Thaker I knew I was in for his upsell and scare tactics that scammers love to use against unsuspecting consumers. Unfortuantely for Ujas, I'm not a dummy. I've read my owners manual and I know that spark plugs do not have to be changed until 100,000kms. My Jetta has 68,000kms. I was disappointed in Ujas' listening skills as the upsell continued. I told him twice that I'm getting new tires else where. I was there for a routine oil change. At one point a mechanic came in and there was a comment made that they weren't very busy but short staffed. I dropped my car at 8:10am. Was called by Ujas at 11:02am - not to pick up the car but to ask me if he can go ahead and perform $3,136.59 additional work on my car. This is where I lost it. There was a "visual inspecition" done on my Jetta. Supposedly my steering rack needs replacing - after a "visual inspection". Then they wanted to put on new tires, replace spark plugs, perform brake fluid exchange service. I can't help but feel like VW was trying to take advantage. Does anyone like it when a corporation is trying to scam you? I was treated to Dixie/401 VW's extreme upsell and scare tactics. As a result I will not longer be a customer. More

Great customer service Habib Seth is very friendly, knowledgeable about the cars. He gave us a personalized drive test of the cars we were interested in buying and answered Habib Seth is very friendly, knowledgeable about the cars. He gave us a personalized drive test of the cars we were interested in buying and answered all our question. I would highly recommend Habib if you're looking for a good buying experience. More