401 Dixie Volkswagen

Don't Buy Here! A joke.They couldn't replace a defective tire and gave me the runaround on replacing a rust issue covered by warranty. DON'T BUY HERE!!! A joke.They couldn't replace a defective tire and gave me the runaround on replacing a rust issue covered by warranty. DON'T BUY HERE!!! More

...software update...bulb replacement..401 Dixie VW After updating the software due to a recall, the cruise control stopped working... I can understand it's software.. I rescheduled a second appointmen After updating the software due to a recall, the cruise control stopped working... I can understand it's software.. I rescheduled a second appointment letting them know the issue, and I was told that if it's not the software i'would have to pay .... fair enough. When I drop in the car, I asked if they could replace left side bulb on DRL (Day Running Light) having the bulb. I was told that the labor would cost $34.65+tax. At this price I said i'll do it myself. Two hours after I dropped the car, Alan called letting me know that during the first update the software was configured incorrectly. The issue had been corrected, the car was ready for pickup, and there was no charge. I asked him if he could complimentary replace the bulb (2min work). He told that he had to pay the mechanic and he would not do it. I ask him that my time (1h back and forth to the dealership) is not worth anything. I didn't want to go back to them... I had to go back just because they didn't do a proper job... Anyway...401 Dixie VW is not gonna have my business anymore...at least the service dept. However, the shuttle bus driver was very friendly. Cheers, More

con artists and fraudsters Required oil change that was done for my tdi jetta 2009. Job done at an inflated price, close to 300 dollars. I have always serviced my car at the sam Required oil change that was done for my tdi jetta 2009. Job done at an inflated price, close to 300 dollars. I have always serviced my car at the same dealership. Shortly after retrieving the car, I noticed a continuous shiver in the steering wheel. I went to the nearest service center and I gave the mechanic the lock nut to unlock the bolts. He told me that none of the rims had a lock nut. Oddly enough I went back to dixie 401 and confronted the manager. He offered to replace the missing lock nuts but could not and did not want to claim any responsibility. These thieves would switch the tires and rims during service to some other damaged tires and rims without your knowledge. .. be careful. It happened to me. More

I have been using this service centre for several years, principally dealing with Mark. Generally, I was satisfied with quality of work and with the diagnoses. On 27/02/2014 I have dealt with Alan, who is v principally dealing with Mark. Generally, I was satisfied with quality of work and with the diagnoses. On 27/02/2014 I have dealt with Alan, who is very friendly, but clearly was only interested in maximizing the invoice. Namely, Alan had suggested additional work which was clearly not necessary. For example, EGR manifold cleaning, and replacing the strut mounts and bushings, even though both of which were performed in 2012. More

I'd definitely recommend 401 Dixie VW. I just picked up my new-to-me used car last week, and I'm so happy with it. Everyone at the dealership was great and treated me really well throughout the entire p up my new-to-me used car last week, and I'm so happy with it. Everyone at the dealership was great and treated me really well throughout the entire process, and I feel like I got a great deal for the car I bought. It was really nice to go to a dealership where I didn't feel pressured. If you're in the market for a VW, this is for sure the place to go. Rick was awesome and found me exactly what I wanted, without pressuring me at all to make a decision. I also went back later in the week to have snow tires put on, and everyone in the service department was fantastic as well. Thanks, 401 Dixie VW! More

Con artist.all salesman finance manager and the manager. They charge me 1k short for a jetta highline. Im gonna sue these conartists..wont recommend a single bit.. They charge me 1k short for a jetta highline. Im gonna sue these conartists..wont recommend a single bit.. More

Despite the negative reviews online about this location, I decided to still give them a try. I went in recently for a used car purchase and had the worst experience ever. Salesman was aggressive, didn't kno I decided to still give them a try. I went in recently for a used car purchase and had the worst experience ever. Salesman was aggressive, didn't know the car he was selling very well and tried to charge above and beyond the advertised price which only states licensing & taxes extra. When I challenged him on this and mentioned that UCDA requires it's dealers to only charge taxes/licensing above and beyond the advertised vehicle price (unless indicated otherwise) he got extremely defensive. Escalating to the manager was pointless as he wasn't really interested in what we had to say and seemed irritated. In close to 10 years of vehicle ownership and dealing with various auto makers/dealerships - this has to be the absolute worst experience. VW of Canada, please take note - this dealership continues to receive negative reviews all over the net and is giving a great company a bad name. Absolute worst experience ever from a VW dealership!!! More

These guys are liars and cheats. Been to some other dealers and 401 Dixie was always a lower price.....or so I thought. After you add up all the admin fees and extras they try to upsell in the business dealers and 401 Dixie was always a lower price.....or so I thought. After you add up all the admin fees and extras they try to upsell in the business office. Not only ends up being a higher price, but if you don't go for all the extras (like I didn't) then suddenly you are not a very high priority to this dealership anymore. More

I went in on the premise that it would be 0% financing. I gave a hefty down payment and when I went to pick up the car the financing was 5%!!!!!! Unethical and cheats! I can only imagine the money they a I gave a hefty down payment and when I went to pick up the car the financing was 5%!!!!!! Unethical and cheats! I can only imagine the money they are making on financing incentives. STAY AWAY! More

This dealership is the most unethical dealership I have every worked with. There are the first dealer to charge me for the gas that came with the car. every worked with. There are the first dealer to charge me for the gas that came with the car. More