401 Dixie Volkswagen

Shop foreman is useless can't update ECM. Shop foreman is useless can't update software of ECM after receiving complete instruction. Lousy cover up explanation from service advisor. I Hope thi Shop foreman is useless can't update software of ECM after receiving complete instruction. Lousy cover up explanation from service advisor. I Hope this Service Manager will learn his duty. My condolences VW Dixie 401. More

New car purchase I had a great experience with Rashemm. Very attentive. Great customer service. He met my needs. Understood the type of car I was looking for. I had a great experience with Rashemm. Very attentive. Great customer service. He met my needs. Understood the type of car I was looking for. More

Dishonest staff tried to rip us off.. The only reason why I'd go back to this location would be because of the sales associate Alex and the service manager Mark. My few recent experiences The only reason why I'd go back to this location would be because of the sales associate Alex and the service manager Mark. My few recent experiences were not great. The only reason why someone would help you here is for the commission (it's their job we get it) but you need to work on your customer service skills to have customers in the first place... That was my experience and I don't me and my family who used to be their customers to ever go back, but if you're shopping there then hopefully you will have better experiences. UPDATE (our last experience): We went to this location to trade in the car (our family has bought 4 cars from this location) we bought from THIS location with a different one. The sales manager -Vince- said that the 2014 Jetta was going to be praised at $12,5k and he can't do anything else for us. When I say their all about the money they make that's what I am referring to. So we had to add $13k+ to get the car we wanted. I then left the GM (Terry) a VM as I thought Vince was low balling us. He called and wanted to make it better. We decided to speak one more time but then we got nowhere. I knew they were lowballing us. I ended up going to another VW dealership and they offered $17,5k. I ended us going to another VW dealership (Bramgate), where I was referred by a friend. They also offered me $17,5k for my car, $5k difference, now this means that 401 Dixie VW is dishonest and their practice is unethical. I ended up adding $2k (vs $13k @ 401 Dixie),bought the car (better condition) than the car I saw at 401 Dixie VW for $7k (that tell you something right?). Called Alex up at 401 Dixie and he was happy that things went the way I wanted (Alex is customer service oriented unlike the other 2 including the GM). Based on the above experience, Can you trust this dealership? You guys at 401 Dixie (including your GM) dropped the ball! More

Excellent service Sales person Rasheam is very professional and knowledgable. Finish deal in one hour. Very nice experience. Show room is also very nice. Cent Sales person Rasheam is very professional and knowledgable. Finish deal in one hour. Very nice experience. Show room is also very nice. Centrally located. A A A More

VW beetle convertible Thank you Max and Joseph and the whole team at 401 Dixie VW for making my purchase of my VW beetle convertible a pleasure. I walked into the dealersh Thank you Max and Joseph and the whole team at 401 Dixie VW for making my purchase of my VW beetle convertible a pleasure. I walked into the dealership knowing exactly what I wanted and Max found it for me, and more. I can't wait for the sunshine to drive around with my top down. Thank you again. More

No stress at all! Rashemm Saigal gave us a personalized drive test of the car I was interested in buying. He was knowledgeable about the car, answered all our questions Rashemm Saigal gave us a personalized drive test of the car I was interested in buying. He was knowledgeable about the car, answered all our questions. He was professional and easy to get a hold of. More

Fantastic service! Just purchased a new 2017 VW Tiguan and Max has been nothing but amazing! Purchased a car previously from him, and would recommend him to anyone! Grea Just purchased a new 2017 VW Tiguan and Max has been nothing but amazing! Purchased a car previously from him, and would recommend him to anyone! Great person and great service overall!! More

Great Sales Experience - Max Areco I have been car searching for several weeks and have dealt with several sales people. When I finally met Max I was glad to have someone who was direc I have been car searching for several weeks and have dealt with several sales people. When I finally met Max I was glad to have someone who was direct, friendly and knowledgeable about the car. He made the process very easy and has been extremely service oriented. I appreciate good sales and service and Max has been the best that I've dealt with by far. I would highly recommend Max if you're looking for a good buying experience. More

Amazing Staff; Amazing location! Absolutely extraordinary service from 401 Dixie Volkswagen. I would also like to give special thanks to Max Areco; outstanding customer service, patie Absolutely extraordinary service from 401 Dixie Volkswagen. I would also like to give special thanks to Max Areco; outstanding customer service, patient, optimistic and very personable. He made our first VW experience easy and very comfortable. I would strongly recommend to anyone who is interested in buying a VW, to go to 401 Dixie and ask for Max himself. You will not be disappointed. We would like to thank 401 Dixie Volkswagen for treating us like family and to Max for being so friendly, and eager to answer all our questions and concerns. More

Gread experience I recently purchased my first car from this dealership. Mr. Peter Gonzales helped me to find my jetta 2016 within my budget. Service is very fast and I recently purchased my first car from this dealership. Mr. Peter Gonzales helped me to find my jetta 2016 within my budget. Service is very fast and good . I recommend this dealership to al those who are planning to buy their first car. More