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401 Dixie Volkswagen
Mississauga, ON
130 Reviews
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130 Reviews of 401 Dixie Volkswagen
September 24, 2021
Very unprofessional and unintelligible about cars. Sales manager was very rude and sales rep was very pushy. The used car I purchased was perfect but if I could have gone to another dealership I would have. manager was very rude and sales rep was very pushy. The used car I purchased was perfect but if I could have gone to another dealership I would have. More
by Ronnie2146
Employees Worked With
Vince Woo and Jasraj Grover
August 23, 2021
Worst customer service that I’ve experienced in long time. Steer clear of this train wreck. Long wait times on hold, interminable voice mail loop, miserable service technician. time. Steer clear of this train wreck. Long wait times on hold, interminable voice mail loop, miserable service technician. More
by scott
Employees Worked With
Unintelligible.
May 05, 2021
We Purchased an older used vehicle from this dealer. I Wouldn’t do it again. I don’t live in Toronto so we purchased the car over the phone after seeing a video. The car has lots of rust, I’m not Wouldn’t do it again. I don’t live in Toronto so we purchased the car over the phone after seeing a video. The car has lots of rust, I’m not mad since It is a first car purchase and I don’t expect perfection. I am mad at the fact that the salesman clearly edited the video to cover up the larger rust spot over the fender. Yes it’s my fault for not viewing the vehicle in person, but it’s still extremely deceptive behaviour. I expected a Volkswagen dealership to be somewhat honest, as it’s not some greasy car lot on the side of the road. I would have still purchased the car as I don’t care, but it’s a trait about this dealership to take note of if you’re planning on purchasing a car from them. Slimy. On top of that, I took the car to my mechanic to be looked over. This dealer put new brakes on and did not service them. They slapped new parts on just to sell the car. A week after I bought the car the ABS light came on. Im paying for the repairs myself even though it is still within its 36 day certification period. I contacted the salesman and was told he’d see what he could do. No response back. I took my car to my mechanic to have the work done, and on top of this found out they sold me a car with no key for the lug nuts!! Would have been great if I got a flat tire and couldn’t get the tire off. I have now had to pay 90$ at Barrie Volkswagen to have them change the nuts out. Another expense on me, and I haven’t even had the other repairs done. If the previous owner lost the key, they could have at least told us and recommended we switch over the nuts. They 100% knew this was a problem because they replaced the rotors on the car and had to use the key or their own master key. My experience with this dealer isn’t even over, I’m still dealing with these issues. It is issue after issue. I will never purchase a car here again and wouldn’t recommend it. I plan to pass this along to the manager but I’m sure he’s just as slimy as the salesman and I don’t expect compensation. Will be reported to the omvic More
by Sara
Employees Worked With
Shane and the finance manager
September 30, 2020
Called in to get a quote on a Jetta and they were incredible rude. Told me there was about $800 worth of wiggle room and that I should check online for the best deal. Clearly not interested in busine incredible rude. Told me there was about $800 worth of wiggle room and that I should check online for the best deal. Clearly not interested in business. More
by firsttimevwbuyer
Employees Worked With
Did not state name
September 10, 2020
Shawn was very rude to us when we visited the dealership for the first time to purchase a VW Golf. He said we were "not honest" customers, I've never heard something like that ever before. We ended up p for the first time to purchase a VW Golf. He said we were "not honest" customers, I've never heard something like that ever before. We ended up purchasing the vehicle from another salesman Jasraj Grover as he was informative, kind and respectable. The interaction with the first salesman left a bitter taste. I do not recommend this dealership even to my enemy. More
by SmartShopper
Employees Worked With
Shawn
May 19, 2020
Cheat at final deal Rashemm saigal puts on extra costs (2300$) like "rust module" at the end of deal to balance the biweekly payments, after your loan passes at low inter Rashemm saigal puts on extra costs (2300$) like "rust module" at the end of deal to balance the biweekly payments, after your loan passes at low interests. The first time buyers please be careful. More
by Maninder
Employees Worked With
Rashemm saigal
April 13, 2020
Service is pricey but good! Hello everyone. We have a Tiguan and ended up here for Service. The guys are generally nice and try to offer great customer service up front but also Hello everyone. We have a Tiguan and ended up here for Service. The guys are generally nice and try to offer great customer service up front but also treat your car well in the shop. Their labor rates are high but genuine parts are right there and the experience is clean and relaxed. After 3 visits we feel that these guys care. Just wanted to send out the word. Keep up the good work Service! More
by Tig
Employees Worked With
Nicholas, Sunny
April 08, 2020
Underhanded Salesmen and Hidden Fees Went in looking to buy a CPO 2016 Golf R, and trade-in my 2015 Jetta. After sending information and pictures they offered me $9000, which was about $1 Went in looking to buy a CPO 2016 Golf R, and trade-in my 2015 Jetta. After sending information and pictures they offered me $9000, which was about $1000 above market average. After sending me a quote I noticed quite a few discrepancies: The trade-in value on the quote was only $8000, there was a "security package" for $600 added which ended up being a pure-profit insurance policy for your keys and wheels that the dealership offers. An additional $400 CPO fee, which I was explained was "there to lower the interest rate". They also swapped out the typical 2 year CPO-standard promotional .9% interest loan with a Scotia loan with a 5.99% interest rate for 2yrs. After speaking with the salesman he explained to me that the discrepancy between his offer of $9000 and the quoted $8000 was that he was including the GOVERNMENT MANDATED TAX BENEFITS I received from trading in the vehicle and saving $1000 in taxes .. in the trade-in offer... It was clear to me at this point that this dealership was using underhanded methods and could not be trusted to sell a vehicle. More
by Fraps
Employees Worked With
Mohammed
March 23, 2020
Jasraj Grover made my experience buying a car very easy! he is a wonderful salesman, would definitely recommend Dixie volkswagen to friends and family! overall great people! he is a wonderful salesman, would definitely recommend Dixie volkswagen to friends and family! overall great people! More
by jaime.buttss
Employees Worked With
Jasraj Grover
March 10, 2020
We went to purchase a 2017 Tiguan CL which in the We went to purchase a 2017 Tiguan CL which in the pre-owned section. Ryan was a wonderful salesperson who helped us understand the car features but We went to purchase a 2017 Tiguan CL which in the pre-owned section. Ryan was a wonderful salesperson who helped us understand the car features but at the time of negotiations, his manager Rashemm Saigal came across to be a very rude person. He was disrespectful and looked down on not only on us but his employee infront of us. Volkswagen stands for the 3H - human, humor and honest and he did not possess any of those qualities. From a true Volksfan, we felt the brand did not give us the loyalty we deserved and they lost us to another. More
by rds
Employees Worked With
Rashemm Saigal
