401 Dixie Volkswagen

Shawn was very rude to us when we visited the dealership for the first time to purchase a VW Golf. He said we were "not honest" customers, I've never heard something like that ever before. We ended up p for the first time to purchase a VW Golf. He said we were "not honest" customers, I've never heard something like that ever before. We ended up purchasing the vehicle from another salesman Jasraj Grover as he was informative, kind and respectable. The interaction with the first salesman left a bitter taste. I do not recommend this dealership even to my enemy. More

Cheat at final deal Rashemm saigal puts on extra costs (2300$) like "rust module" at the end of deal to balance the biweekly payments, after your loan passes at low inter Rashemm saigal puts on extra costs (2300$) like "rust module" at the end of deal to balance the biweekly payments, after your loan passes at low interests. The first time buyers please be careful. More

Service is pricey but good! Hello everyone. We have a Tiguan and ended up here for Service. The guys are generally nice and try to offer great customer service up front but also Hello everyone. We have a Tiguan and ended up here for Service. The guys are generally nice and try to offer great customer service up front but also treat your car well in the shop. Their labor rates are high but genuine parts are right there and the experience is clean and relaxed. After 3 visits we feel that these guys care. Just wanted to send out the word. Keep up the good work Service! More

Underhanded Salesmen and Hidden Fees Went in looking to buy a CPO 2016 Golf R, and trade-in my 2015 Jetta. After sending information and pictures they offered me $9000, which was about $1 Went in looking to buy a CPO 2016 Golf R, and trade-in my 2015 Jetta. After sending information and pictures they offered me $9000, which was about $1000 above market average. After sending me a quote I noticed quite a few discrepancies: The trade-in value on the quote was only $8000, there was a "security package" for $600 added which ended up being a pure-profit insurance policy for your keys and wheels that the dealership offers. An additional $400 CPO fee, which I was explained was "there to lower the interest rate". They also swapped out the typical 2 year CPO-standard promotional .9% interest loan with a Scotia loan with a 5.99% interest rate for 2yrs. After speaking with the salesman he explained to me that the discrepancy between his offer of $9000 and the quoted $8000 was that he was including the GOVERNMENT MANDATED TAX BENEFITS I received from trading in the vehicle and saving $1000 in taxes .. in the trade-in offer... It was clear to me at this point that this dealership was using underhanded methods and could not be trusted to sell a vehicle. More

Jasraj Grover made my experience buying a car very easy! he is a wonderful salesman, would definitely recommend Dixie volkswagen to friends and family! overall great people! he is a wonderful salesman, would definitely recommend Dixie volkswagen to friends and family! overall great people! More

We went to purchase a 2017 Tiguan CL which in the We went to purchase a 2017 Tiguan CL which in the pre-owned section. Ryan was a wonderful salesperson who helped us understand the car features but We went to purchase a 2017 Tiguan CL which in the pre-owned section. Ryan was a wonderful salesperson who helped us understand the car features but at the time of negotiations, his manager Rashemm Saigal came across to be a very rude person. He was disrespectful and looked down on not only on us but his employee infront of us. Volkswagen stands for the 3H - human, humor and honest and he did not possess any of those qualities. From a true Volksfan, we felt the brand did not give us the loyalty we deserved and they lost us to another. More

Mr Jasraj Singh Grover gave us excellent service in helping us find a car that suited our needs. He was also polite courteous and patient helping us find a car that suited our needs. He was also polite courteous and patient More

Great experience Just got my 2020 Tiguan here. Although the delivery was over-extended, the purchasing experience in general was quite good. Malik was the one who help Just got my 2020 Tiguan here. Although the delivery was over-extended, the purchasing experience in general was quite good. Malik was the one who helped me. He is the kind of sales who really listen to customers' needs and strive to meet their wants. Through the whole negotiation, he never attempted to 'force' a sale, but rather, tried to create value for both sides. More

Horrible customer service This dealership was very rude and misleading. All they care about is money. Very poor customer service skills. Very aggressive people! Just a horribl This dealership was very rude and misleading. All they care about is money. Very poor customer service skills. Very aggressive people! Just a horrible experience all-around. More

Ahmed was a no pressure sales person. Responded to my initial inquiry within minutes. Responded when I wanted VIN So I could check out how many owners n verify kms posted by previous owner etc. Disclo initial inquiry within minutes. Responded when I wanted VIN So I could check out how many owners n verify kms posted by previous owner etc. Disclosed small collision. As I negotiated price it was a little tough but a compromise was made. They took care of all paperwork n delivered car on time. Impressed. More