401 Dixie Hyundai

I recently purchased a vehicle from this dealership and had a fantastic experience thanks to the outstanding service provided by Francis. From the moment I walked in, he was welcoming, knowledgeable, and g had a fantastic experience thanks to the outstanding service provided by Francis. From the moment I walked in, he was welcoming, knowledgeable, and genuinely committed to helping me find the right car. He took the time to answer all my questions without any pressure and made the entire process smooth and stress-free. I truly appreciate his honesty and professionalism. Highly recommend both the dealership and Frensis if you're looking for a great buying experience! More

They were pretty responsive and helpful when I was shopping. The sale was smooth and positive for the most part. A couple of things were missing on delivery but they made sure I got all I paid/asked f shopping. The sale was smooth and positive for the most part. A couple of things were missing on delivery but they made sure I got all I paid/asked for on the next visit. On the service side, the service advisors are all very helpful. Jordyn and Dominic are especially great! More

Good customer service of Jimson, very detailed and friendly service, keep up the good work Jimson friendly service, keep up the good work Jimson More

I booked appointment for diagnosis on 1st may 2025. Lady confirmed $ 205 including tax would be charged. But on counter they charged $ 231.65. Service advisor gave quotation $ 375 labour charge and $ 6 Lady confirmed $ 205 including tax would be charged. But on counter they charged $ 231.65. Service advisor gave quotation $ 375 labour charge and $ 670 parts cost plus hst for replacement front left side door latch. I refused to do this job and asked return my car. Service advisor gave second quotation $670 labour and parts..In fact there is no transparency and honesty . More

The prompt response I got from Micah service was on time he also ensures good service was delivered. The one on one conversation on the vehicle it wasn't just about getting my business he also ensures good service was delivered. The one on one conversation on the vehicle it wasn't just about getting my business More

Amazing service team! Wah experience! I will be back to service all my cars here Wah experience! I will be back to service all my cars here More

I brought my 2016 Hyundai Sonata GLS to 401 Dixie Hyundai after a sudden engine failure. My vehicle has an active engine recall related to a known manufacturing defect. Despite this, the dealership refuse after a sudden engine failure. My vehicle has an active engine recall related to a known manufacturing defect. Despite this, the dealership refused to fix the problem, blaming a “lack of maintenance” without properly considering my situation. I provided recent maintenance records and explained that I bought the car used, but they showed no real interest in helping me or honoring Hyundai’s recall responsibilities. I was extremely disappointed by the way I was treated — it felt like they were more interested in avoiding responsibility than supporting a customer facing a serious safety issue. I expected better from a Hyundai dealership, especially when it comes to recall-related repairs. I would strongly recommend others be very cautious when dealing with 401 Dixie Hyundai regarding recalls or major repairs. Their customer care and fairness were not what I would expect from a reputable dealership. More

Sales and Service ppl are not align, at the time of sales a lot of commitments are made like free oil change to get the business but in realty at the time of services those things comes to surprise and had t a lot of commitments are made like free oil change to get the business but in realty at the time of services those things comes to surprise and had to pay for it. Most of the dealerships do tire rotation at the time of service, but this service they said Hyundai does not do that again second surprise , so i have to pay for my tire swap More

The service is always great at 401 Dixie Hyundai. My service advisor Yekin Ahmed is the best! My service was completed in good time and done to my satisfaction, and the customer service is always ste My service advisor Yekin Ahmed is the best! My service was completed in good time and done to my satisfaction, and the customer service is always stellar.. Thank you!! More

Excellent working with the team! Francis from sales was great and very helpful. Would not hesitate to come back Francis from sales was great and very helpful. Would not hesitate to come back More