401 Dixie Hyundai

Great Sales Staff, Not So Great Service Department Dealing with the sales staff, was great. Maria, Alejandra and Greg were very professional in making the vehicle sale. The Service Department however Dealing with the sales staff, was great. Maria, Alejandra and Greg were very professional in making the vehicle sale. The Service Department however was completely the opposite. Work order prior to pick up was not completed by the time of pick up. Inaccurate information regarding winter tire/rim size was provided which opened a all new can of worms such as having to purchase an all new set of tires and rims (at an alternate establishment) but only to have the locknut key not left where it was supposed to be in the vehicle without any warning that the locknut key was somewhere else other than the glove compartment. I was not aware of this until I was at the alternate establishment waiting to get my new tires and rims installed. The installers managed to install the new tires and rims however in doing so, compromised the locknuts where they were no longer useable. I now have a brand new car without locknuts. All details surrounding the winter tire/rim size are in a direct email to Drew Fraser. I would recommend this dealership for the sales staff alone, but I would say since service is a longer term commitment, I would not recommend this dealership for service. More

top notch Really amazing experience. Above and beyond service. I would completely come back to shop at 401 Dixie Hyundai. Everyone was really great and so help Really amazing experience. Above and beyond service. I would completely come back to shop at 401 Dixie Hyundai. Everyone was really great and so helpful. More

Excellent We were referred by one of my friend to Kang. We are Very satisfied with his service . I am very impressed and fascinated by his knowledge in the aut We were referred by one of my friend to Kang. We are Very satisfied with his service . I am very impressed and fascinated by his knowledge in the auto professional field. He is very friendly to answer my many question, and takes his time to explain details with us. We are very satisfied and pleased to have bought the car from Kang! (?_?) More

its a brilliant shopping experience you can have a test drive before you buy it . The dealer is nice ,he told me everthing about the car .And i think the car i bought is excellent! its v you can have a test drive before you buy it . The dealer is nice ,he told me everthing about the car .And i think the car i bought is excellent! its very fast!! More

Very pleasant experience We were very pleased with the sales process when we purchase our 2015 Sonata. The thoughtfulness of everyone else and the positive helpful attitude p We were very pleased with the sales process when we purchase our 2015 Sonata. The thoughtfulness of everyone else and the positive helpful attitude provided by the dealership. Especially Kang and Violet. More

Great experience I was referred by a friend that Hyundai Dixie dealer had a great deal on Santafe. It was a pleasant experience. Sales rep Kang is really friendly an I was referred by a friend that Hyundai Dixie dealer had a great deal on Santafe. It was a pleasant experience. Sales rep Kang is really friendly and professional. Will go back next time! More

Great Customer Service I recently purchased a car at 401 Dixie Hyundai, the staff was very friendly, I worked with Violet Johnson who took a great amount of time with me to I recently purchased a car at 401 Dixie Hyundai, the staff was very friendly, I worked with Violet Johnson who took a great amount of time with me to help me find what I want and showed me how to use everything in the car once I bought it. She was able to answered all of my questions and had experience driving the car. More

Great Customer Service Spirit My experience at 401 Dixie Hyundai has been and continues to be top class. Trevor Shirley and the team are congenial to say the least and go above exp My experience at 401 Dixie Hyundai has been and continues to be top class. Trevor Shirley and the team are congenial to say the least and go above expectations to satiate my auto needs. More

Not just your average dealer I did not purchase my first car from this dealer but always had my veloster serviced here due to its proximity from my residence. I have always been h I did not purchase my first car from this dealer but always had my veloster serviced here due to its proximity from my residence. I have always been happy with how promptly April replied to my service requests via email. I also appreciated the timely reminders and service specials that were emailed to me. It is very easy to forget when your next oil change or service should be but I've never had to with their friendly emails. Most recently I traded in my 2012 veloster for an upgraded 2014 version. I found that the treatment and sales service I received was a far cry from what I had previously received at another dealership. Kang was friendly and did not pressure me into purchasing a vehicle. I found that other dealerships would pay you no attention or give you poor attitude if they believed you would not be making a purchase. I found Kang's attitude to be quite refreshing. He worked with me and my family to find a vehicle which fulfilled both our needs and wants. 401 Dixie isn't just about making the sale. They are about continuous after sale service. Just yesterday I stopped by to ask Kang and his manager if my previous winter tires were suitable for the new car. They worked together to calculate the fit. I am very appreciative of the care they show their customers. It shows us that we aren't just another tick that fulfills a monthly quota. I have been to four other hyundai dealers and this is the only one I make return visits to. More

Very personable. I worked mainly with Violet Johnson, who is warm, honest, and extremely personable. It was her natural and genuine approach that kept me going back to I worked mainly with Violet Johnson, who is warm, honest, and extremely personable. It was her natural and genuine approach that kept me going back to this particular dealership. I didn't know what car I wanted, but I did know that I wanted to give her my business. Alejandra is also very personable, and took the time out to explain all the financials very carefully. I would highly recommend this dealership. More