401 Dixie Hyundai

Overall, I had a very good experience at this dealership. The buying process was fairly quick, and they explained everything clearly. I would definitely consider coming back in the future and would recommen The buying process was fairly quick, and they explained everything clearly. I would definitely consider coming back in the future and would recommend them to others. More

Exellent during talks on a deal. But, Not satisfied with after sales response at all. From the same day just under 20km drive, totally changed replies. But, Not satisfied with after sales response at all. From the same day just under 20km drive, totally changed replies. More

If you enjoy being ignored by management and having your car returned damaged, Darcy (service manager) and the service team at 401 Dixie Hyundai are the experts you’ve been looking for. Have an issue wit car returned damaged, Darcy (service manager) and the service team at 401 Dixie Hyundai are the experts you’ve been looking for. Have an issue with service? Don't bother asking for the service manager's info because the staff protects it like the nuclear codes. Even if you do get it, management won't contact you back. 10 weeks, 6 separate visits, 10+ days of the car sitting at the dealer, I still have the same issue I came in for originally and as a bonus - damages to my car. If you value your time, your safety, or your car’s interior, go elsewhere. 0/10. Avoid. More

Excellent experience at the dealership, special mention of Jaskaran who was very helpful with queries, options to buy, test drives and post purchase ownership details. I thoroughly recommend the guy and th of Jaskaran who was very helpful with queries, options to buy, test drives and post purchase ownership details. I thoroughly recommend the guy and this specific dealership if you’re into a Hyundai More

Shabab and Dyllon and the entire 401 Dixie Hyundai team went beyond to help us purchase our latest car. went beyond to help us purchase our latest car. More

Great service. Ferris was kind and attentive. He made us comfortable while we made the decision to purchase our car with no pressure. Ferris was kind and attentive. He made us comfortable while we made the decision to purchase our car with no pressure. More

Very unreliable and devious. Bought a car from them on Monday evening( February 23). We observed some rust on the hood and a dent on one of the rear door. No other visible rust o Bought a car from them on Monday evening( February 23). We observed some rust on the hood and a dent on one of the rear door. No other visible rust or damage was seen.During discussions I agreed to pay $500 extra to the agreed price to have them re paint the hood. After paying a deposit, I was asked to wait for a finance manager who will have a little discussion with me ( I was paying cash for the car so I was a bit puzzled about this). I waited for at least 40 minutes before a guy came and introduce himself as finance manger and told me the car will be ready for pick up on Wednesday @4 pm and he will send me an email in the morning with the VIN. No email from him until now. On Wednesday around Mid day, I called the salesman. He told me that the car is not ready and he will update me. He sent the VIN later. Later on Wednesday, I received a call and the called identified himself as a finance manager from Dixie Hyundai. He told me that the car will be ready maybe tomorrow or Friday and that he will call me on Thursday morning to update me ( no call from him until now). A little after mid day on Thursday, I received a call from the salesman and he told me that the car will be ready for pickup in the afternoon. I explained to him that I cannot come but will come on Friday @ about 4pm. On Friday I went and paid the balance via bank draft. We looked at the car and no visible sign of rust or damage. I was pleased with the paint job on the hood. I was asked to wait on finance manager again. This time I waited in excess of an hour. Anyways I took the car and drove home (Kitchener), parked the car and went in my house. On Saturday morning, I went to start the car to go out and to my disbelief and horror I saw four to five distinct and big rust spots on the roof ( where it meets the windscreen). They must have taken chalk or some sort of marker and camouflaged those rust spots and I would guess that the over night rain must have washed it out. I would advise anyone to be extra careful with this company. Also I will be looking at options. More

They were very friendly. Especially Yekin. Thanks for putting the recall in simple terms along with my services. Especially Yekin. Thanks for putting the recall in simple terms along with my services. More

Dixie Hyundai has a wonderful service team. Jobs large or small, they are able to accommodate for all. I would like to point out one of the service advisors Yekin. He is an outstanding team mem Jobs large or small, they are able to accommodate for all. I would like to point out one of the service advisors Yekin. He is an outstanding team member who is able to communicate efficiently and effectively. He is always going out of his way to ensure that his customer are treated with the upmost care and are satisfied. Yekin is an invaluable team member at Dixie Hyundai and is one of the reasons why I as a customer come to Dixie Hyundai. More