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Todd Servant
443 Reviews
Todd Servant is celebrating 32 years at Toyotatown. In his time here, Todd has been instrumental to the success of our organization. Todd was the recipient of the ToyotaTown Service Advisor of the year award 6 times, He was the first Service Advisor in Canada to receive the Toyota Canada Platinum Advisor Guild and in 2013 was the recipient of the Toyota Canada Pinnacle Award winner for top performer in customer service. Todd’s passion and commitment to his clients are the most important aspect of his career and will ensure you get the best service when visiting ToyotaTown.
Read more443 Reviews
Write a ReviewDealership Experience
34 yrs, 3 mos
Industry Experience
37 yrs, 11 mos
Specialties & Trainings
Toytota Canada Pinnicle Award----Top Service Performer
Toyota Service Advisor Guild of Excellance -- Platinum
6 time Toyotatown Service Advisor of the Year
443 Reviews of Todd Servant
March 31, 2024
Called in with questions about my car and to arrange service and was put to Todd. He answered all my questions and made me feel at ease about leaving my new vehicle there for service for the first time service and was put to Todd. He answered all my questions and made me feel at ease about leaving my new vehicle there for service for the first time. Thank you Todd. More
by NFA
March 27, 2024
Todd servant provides the best customer service I sent him some warranty pictures and he got back to me within a day with a response . He always provides outstanding customer service and goes above and be him some warranty pictures and he got back to me within a day with a response . He always provides outstanding customer service and goes above and beyond for his customers. More
by firemanneil
March 12, 2024
I obtained excellent service from this dealer. They fixed the issue I had and identified another issue that I was not aware of. I highly recommend this dealer. They fixed the issue I had and identified another issue that I was not aware of. I highly recommend this dealer. More
by raymond199
March 08, 2024
Jason took me in with no troubles and no appointment, had a flat tire left it for few hours to pickup later. He message me when it was completed. Great service! a flat tire left it for few hours to pickup later. He message me when it was completed. Great service! More
by Dave Henderson
Other Employees Tagged: Jason DeFelice, MJ Rizkalla, Enna Pinacho, LaToya Berry , William Turner
February 23, 2024
So far so good. The only hiccup was that Todd was a bit hard to get hold off; not around at the hours I was there. As well, follow up and paperwork took a while to The only hiccup was that Todd was a bit hard to get hold off; not around at the hours I was there. As well, follow up and paperwork took a while to reach me. Nevertheless all in all I'm pretty satisfied. More
by paz
Other Employees Tagged: Baz Afara, LaToya Berry , Andre de Coning
February 17, 2024
Todd is my 'go to' person at Toyotatown. He is honest and straight forward and has no hidden agenda. I trust his advice implicitly and as an added bonus - he has a great sense of humour. He is honest and straight forward and has no hidden agenda. I trust his advice implicitly and as an added bonus - he has a great sense of humour. This was a request for service that I made the day before and the service department was able to get me in the next morning. Greatly appreciated. More
by paulgilpin79
February 17, 2024
Todd and the other staff members I had the opportunity to work with were amazing. They explained the issues in depth answered questions and worked with me to solve the problems that arose. work with were amazing. They explained the issues in depth answered questions and worked with me to solve the problems that arose. More
by 11223344
Other Employees Tagged: Dennis Dabous
February 16, 2024
Todd was really friendly I'll be honest. But the service wasn't good. He offered me a complimentary car wash to which I agreed. The car came out and wasn't clean at all! It had dirt all over But the service wasn't good. He offered me a complimentary car wash to which I agreed. The car came out and wasn't clean at all! It had dirt all over and moreover after the car wash there was a lot of scratches on my car. I told Mr. Todd about this and he said he'll wash the car again properly but he wasn't ready to accept the responsibility for the scratches after the wash. I told him there were no scratches at all before bringing my car over there, but he still didn't take responsibility. Moreover, on the bill the dealership has already stated that they're not responsible for any scratches after the car wash as they're really confident in their system(this clearly shows that this is a regular issue at this place and they are not ready to take responsibility for it). Mr. Todd brought the car back after washing it for the second time but it wasn't still clean. Getting a carwash from any other gas station would make your car more clean. I was really disappointed at the service provided by the dealership and I'll not be going there again! More
by CR7
