Todd Servant | Page 39

John Rossini, Service Director and staff are amazing!!! This month I celebrated my "19th Anniversary" with Toyotatown. John Rossini and his staff have provided service that goes far and beyond the expected. This month I celebrated my "19th Anniversary" with Toyotatown. John Rossini and his staff have provided service that goes far and beyond the expected. I am in possession of my second Toyota vehicle being. 2004 Rav 4. When I drive in for service I am greeted with a warm welcome from Rob, Todd and the others who are the initial contacts for servicing. John Rossini is always available with his "open door policy" and it is a joy and a privilege whether it be to say hello, or speak with regarding any questions I may have. Any issues are dealt with promptly and professionally on a consistent basis. Issues are explained thoroughly and are coupled with recommendations that will enhance the top notch maintenance I receive. Toyotatown is trustworthy, reliable, thorough, professional and most accommodating whether it be a regular service appointment or one that had to be made regarding an unforeseen circumstance. As I begin my 20th year association with Toyotatown, I continue to trust the service and sales that encompass my lifelong driving experience. Thank you John Rossini for your many years of stellar service!! More

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John Rossini - the Service Director - outstanding!! After being disgruntled about a dealer installed trailer hitch's wiring that did work from day one, I reached out to John Rossini who helped me book a After being disgruntled about a dealer installed trailer hitch's wiring that did work from day one, I reached out to John Rossini who helped me book an appointment and get it dealt with. He was very helpful and communicated in a personal way which made me feel like he actually cared and that the problem would be fixed to my satisfaction. John made me feel better started to feel better about a very upsetting and disruptive failure in the vehicle's tow-hitch wiring. I was disappointed however to learn afterwards that the dealership-installed wiring for the hitch had never been properly connected or had somehow come loose. Fortunately with John's intervention and Todd Servant's (the Service Advisor) professional communications afterwards about what the problem actually was, I felt less upset and hopeful that the hitch will now work when I go to use it next. More

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"Very good Service" I took my 2017 RAV4 for service.I received a phone call the morning of service from my sales person Thomas very nice from him. I received first class I took my 2017 RAV4 for service.I received a phone call the morning of service from my sales person Thomas very nice from him. I received first class Assistance from the service Advisor Helena Vrabec. IT started with a complementary ticket for coffee, tea our water. The dealership went above and beyond to satisfy me. Would highly recommend ToyotaTown for great vehicles and great service. More

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Fabulous service experience! I took my 4Runner in for an oil change today and was given top notch service by Todd Servant, the Service Advisor! He was kind, courteous, organized a I took my 4Runner in for an oil change today and was given top notch service by Todd Servant, the Service Advisor! He was kind, courteous, organized and answered all of my questions thoroughly and with patience! My appointment was on time and was no longer than he advised me it would be! It was a great experience! I will go no where else for service! Rachel, who runs the bistro, was extremely good at serving a lot of people all at one without losing her smile! And she made an excellent egg salad sandwich! Jeff, who was at the desk where I paid for my service, was courteous and quick. More

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Good service Toyotatown provides good service in a timely fashion. I have dealt with them for a number of years and they keepmy car in good shape. Toyotatown provides good service in a timely fashion. I have dealt with them for a number of years and they keepmy car in good shape. More

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everything was great pleasant experience, always great timing, accommodating, purchased my Camry and leasing second Corolla. Silvia was great with following up and address pleasant experience, always great timing, accommodating, purchased my Camry and leasing second Corolla. Silvia was great with following up and addressing my questions and concerns. Todd is knowledgeable and efficient! More

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Spring Maintenance Program I have a 4 year old Camry and with Todd's knowledge, experience and service suggestions over that time , I anticipate nothing but the same trouble fre I have a 4 year old Camry and with Todd's knowledge, experience and service suggestions over that time , I anticipate nothing but the same trouble free driving in the future...... !!! Thanks Todd. More

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Pleasant and helpful service staff Robert and I have a good relationship when dealing with my car. He takes the time to explain things and provides options in regards to maintenance and Robert and I have a good relationship when dealing with my car. He takes the time to explain things and provides options in regards to maintenance and repairs. More

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Trust Todd Servant took time with me and explained some features of my Rav 4 that I was unaware of. He was very pleasant and your lounge is very comfortable Todd Servant took time with me and explained some features of my Rav 4 that I was unaware of. He was very pleasant and your lounge is very comfortable for my lengthy 2 year service More

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Excellent Service Todd was an awesome service advisor and was there to answer any questions throughout the process. He would check in and give me updates and ensured I Todd was an awesome service advisor and was there to answer any questions throughout the process. He would check in and give me updates and ensured I was in and out as fast as possible. Highly recommend Toyotatown. i love their little cafe for a bite to eat while waiting if necessary and the private business area where i could set up and complete my work was ideal. Thank you Toyotatown! More

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