Rita Dalal | Page 24

I just bought my car used from Toyotatown and they were super honest with me about scratch marks on it and everything. However, there were a couple of things I noticed when I used the car like the radio po super honest with me about scratch marks on it and everything. However, there were a couple of things I noticed when I used the car like the radio power button was not working and the back handle was broken. To be fair, these were very minor details that are easy to miss. When I approched Toyotatown with my concerns they set an appointment with me and fixed everything for free (I don't have a warranty with them). Jason was very nice and has answered every question I had politely and patiently. I felt taken care of and the service was pretty quick. Also, great help from Brian and Rita with purchasing of the car in the first place. They went above and beyond to make me feel welcomed even though all our interactions were via email or phone because of COVID19. More

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Thank you Justin Maki! Big shout out to Justin Maki for being so helpful to me when I went into the dealership an hour before closing and stayed late to help us select and t Big shout out to Justin Maki for being so helpful to me when I went into the dealership an hour before closing and stayed late to help us select and to purchase a car for my sister. We are very happy with this dealership and had a great experience all thanks to Justin. Also Rita from administration was very helpful as well she made it clear to us that we could call her anytime if we had any issues or needed further clarifications regarding all the paperwork! Thanks guys! More

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Great Experience Excellent experience buying from a name-brand dealer for the first time. I walked in expecting to negotiate for my best interests. I walked out kn Excellent experience buying from a name-brand dealer for the first time. I walked in expecting to negotiate for my best interests. I walked out knowing that my best interests were looked after for me. Friendly, collaborative, no-pressure and on-point service and consultation from Gwen in sales, and Rita in Finance. I love my ride. Thank you so much! More

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Love our new Corolla SE We were looking for our third Toyota Corolla and came back to Toyota town. Gwen Jones helped us last time in 2013 and we had a great customer experie We were looking for our third Toyota Corolla and came back to Toyota town. Gwen Jones helped us last time in 2013 and we had a great customer experience. We came back to see Gwen again for the same personable, knowledgeable, courteous and professional experience when buying our 2020 Corolla. Gwen made the process seamless for us. We have to also thank Rita for walking us through the extended warranty process. She answered our many questions and was a great help to us. More

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Preventive maintenance for 127K The Toyota town provides a consistently great experience on the the services. The Toyota town's entire staff acts as customer service professionals. I The Toyota town provides a consistently great experience on the the services. The Toyota town's entire staff acts as customer service professionals. I feel like they get a deal – but not necessarily the lowest price. in general the service staff and cashier are very professional. More

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The best. Hello, Just a few words to thank everyone at Toyotatown especially Brian Komar and Gwen Jones. My wife and I were very impressed with the sales pe Hello, Just a few words to thank everyone at Toyotatown especially Brian Komar and Gwen Jones. My wife and I were very impressed with the sales people and service dept. Very honest, sincere and friendly. Couldn't have been a better experience. Thanks to all. More

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Purchased 4Runner a Great Experience I had the pleasure of working with Product Advisor Thomas Robertson at ToyotaTown in London over the holidays. My wife and I were not sure which vehi I had the pleasure of working with Product Advisor Thomas Robertson at ToyotaTown in London over the holidays. My wife and I were not sure which vehicle we wanted. Thomas asked us what was important to us and before long he had us out in a 2020 4Runner. His no hi pressure approach put us at eaze and allowed us to select a vehicle we are thrilled with. Thomas knows his vehicles, he followed up well and we would highly recommend Tom and the good folks at ToyotaTown. Thanks Thomas, Allen and Elizabeth Smith More

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Friendly and Knowledgeable This is our fourth Toyota Highlander (2nd new) that we have bought from Toyotatown and I have to say it was such a seamless process and Kevin Swan and This is our fourth Toyota Highlander (2nd new) that we have bought from Toyotatown and I have to say it was such a seamless process and Kevin Swan and Rita Dalal were awesome. They were both friendly and knowledgeable and did not pressure us. Kevin was especially great because he wanted to ensure husband was part of the deal too so I didn't sign anything without him going over it with both of us. Kevin did a very thorough job in explaining all the features of our 2020 Highlander. Rita is a very friendly and genuinely nice person. She is a benefit to the dealership. She handled all of our financial needs and treated us more than fair with the extras. More

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Shawn was a bright spot after going through a car accident I was unfortunately involved in a not-at-fault car accident during the busy Christmas season, leaving me with a totalled car, whiplash, and a concussi I was unfortunately involved in a not-at-fault car accident during the busy Christmas season, leaving me with a totalled car, whiplash, and a concussion after being rear-ended at high speed by a distracted driver that was texting. Shawn was very helpful in supporting me in replacing my Toyota Camry XLE V6 with a new Rav4 Limited, and also helping me navigate the insurance claims process with my car being written off because of the accident. With my concussion and injuries, Shawn was efficient, organized, and always well-prepared for our meetings to make the buying experience quick, smooth, and as stress-free as possible. I highly recommend Shawn Longworth if you're looking for a helpful and trustworthy sales rep! More

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Great experience for a repeat customer My husband and I have been with ToyotaTown since 2013 and when we were on the market for a new vehicle, we shopped around and landed back where we sta My husband and I have been with ToyotaTown since 2013 and when we were on the market for a new vehicle, we shopped around and landed back where we started. From the moment we walked in, Geordie was kind, courteous and professional and he made the decision to buy another vehicle from ToyotaTown an easy one. He explained everything there was to know, took his time with us and was a pleasure to deal with. Experiences like this are what keep customers coming back. Thank you, Geordie! More

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