Rita Dalal | Page 25

Friendly and Knowledgeable This is our fourth Toyota Highlander (2nd new) that we have bought from Toyotatown and I have to say it was such a seamless process and Kevin Swan and This is our fourth Toyota Highlander (2nd new) that we have bought from Toyotatown and I have to say it was such a seamless process and Kevin Swan and Rita Dalal were awesome. They were both friendly and knowledgeable and did not pressure us. Kevin was especially great because he wanted to ensure husband was part of the deal too so I didn't sign anything without him going over it with both of us. Kevin did a very thorough job in explaining all the features of our 2020 Highlander. Rita is a very friendly and genuinely nice person. She is a benefit to the dealership. She handled all of our financial needs and treated us more than fair with the extras. More

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Shawn was a bright spot after going through a car accident I was unfortunately involved in a not-at-fault car accident during the busy Christmas season, leaving me with a totalled car, whiplash, and a concussi I was unfortunately involved in a not-at-fault car accident during the busy Christmas season, leaving me with a totalled car, whiplash, and a concussion after being rear-ended at high speed by a distracted driver that was texting. Shawn was very helpful in supporting me in replacing my Toyota Camry XLE V6 with a new Rav4 Limited, and also helping me navigate the insurance claims process with my car being written off because of the accident. With my concussion and injuries, Shawn was efficient, organized, and always well-prepared for our meetings to make the buying experience quick, smooth, and as stress-free as possible. I highly recommend Shawn Longworth if you're looking for a helpful and trustworthy sales rep! More

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Great experience for a repeat customer My husband and I have been with ToyotaTown since 2013 and when we were on the market for a new vehicle, we shopped around and landed back where we sta My husband and I have been with ToyotaTown since 2013 and when we were on the market for a new vehicle, we shopped around and landed back where we started. From the moment we walked in, Geordie was kind, courteous and professional and he made the decision to buy another vehicle from ToyotaTown an easy one. He explained everything there was to know, took his time with us and was a pleasure to deal with. Experiences like this are what keep customers coming back. Thank you, Geordie! More

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Friendly Staff Dealership was clean. Staff was friendly and helpful. Was greeted each time we arrived. Staff was knowledgeable or found answers promptly. Provided Dealership was clean. Staff was friendly and helpful. Was greeted each time we arrived. Staff was knowledgeable or found answers promptly. Provided a tour and explanation on service process. More

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Excellent sales staff and management. Whether you like to take your time through the process or if you prefer to get the deal done they are more than willing to do everything for you so all you need to do is take your time through the process or if you prefer to get the deal done they are more than willing to do everything for you so all you need to do is sign. Gwen and Rita are both professional and get things done. On vehicle 2 in less than a year and I was taken great care of. The last one I just had to call and stop in once they had it ready and off I went. The both of them are stand up people and no nonsense. Would refer anyone after a Toyota to Gwen and Rita. Gwen was reffered to me by a friend and new imediatly I'd be back to see her. Both are very kind people and make the sales experience pleasurable. More

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Purchased new Highlander Good sales person (i.e. Ken Yates): upfront with simple and clear information - no games. Good admin. staff (Rita Balal): upfront, no pushing and f Good sales person (i.e. Ken Yates): upfront with simple and clear information - no games. Good admin. staff (Rita Balal): upfront, no pushing and follows through. More

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I finally gave up my 2004 Sienna with 390k. It was a great vehicle and treated me well for a long time. When I decided the replacement would be a highlander , Geordie set me up with the perfect vehicle great vehicle and treated me well for a long time. When I decided the replacement would be a highlander , Geordie set me up with the perfect vehicle for me. A lot of new technology since 04 and Geordie had the patience to teach it all to me. He made learning all the complexities of the highlander easy and fun. Geordie was polite, courteous, extremely knowledgeable, and a pleasure to do business with. Purchasing from Geordie and Toyota Town was a 5 star experience that I would recommend to everyone. John Jones Jones Grown Nursery More

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Frank does a great job of recognizing pain points so that customers are convinced to buy. Moreover, he has positive attitude and a willingness to listen to the opinion of others. customers are convinced to buy. Moreover, he has positive attitude and a willingness to listen to the opinion of others. More

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Great people! I had a great experience at ToyotaTown when purchasing my used Toyota, and that was directly due to the great customer service I received from Rita an I had a great experience at ToyotaTown when purchasing my used Toyota, and that was directly due to the great customer service I received from Rita and Gwen! Rita answered all my questions with the car buying process and was able to help me figure out the best payment and warranty options. Gwen was also a wonderful help with explain to me in depth about the car and make me feel confident in my purchase with them. I am very happy with my car and the quality of service! More

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Superior customer service My name is Steve, this is my third vehicle with Toyota and second with Gwen at Toyotatown. When you buy Toyota, you're getting quality and piece of mi My name is Steve, this is my third vehicle with Toyota and second with Gwen at Toyotatown. When you buy Toyota, you're getting quality and piece of mind. And the same goes for dealing with Gwen and Sean, they took care of me and my family. From setting me up with a beautiful vehicle we could afford to answering all of my questions. I would highly recommend buying a Toyota but More importantly, speaking to Gwen. She is very informative of all the cars and very professional. Thanks once again for my new CHR , we love it! Steve More

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