Rita Dalal | Page 14

Great to visit ToyotaTown for anything we have related to our cars! Great group of people, always prompt service, with outstanding hospitality. Have been visiting ToyotaTown in London since we bought our veh our cars! Great group of people, always prompt service, with outstanding hospitality. Have been visiting ToyotaTown in London since we bought our vehicles 2+ years ago! More

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Shawn was an amazing employee, helping us to find the perfect vehicle and making us feel comfortable and excited while doing it! He was friendly, nice and honest and open while answering our questions. perfect vehicle and making us feel comfortable and excited while doing it! He was friendly, nice and honest and open while answering our questions. More

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Working with Michael through the process of getting our new leased vehicle was effortless. Right from the start he was honest, hardworking and dependable. My husband and I felt like we were in good hands a new leased vehicle was effortless. Right from the start he was honest, hardworking and dependable. My husband and I felt like we were in good hands and were treated fairly and like valued customers throughout the entire experience. Our vehicle came quicker than expected, but Michael was honest and realistic about the potential delays from the beginning which we really appreciated. We will definitely turn to Michael again in the future when our lease is up and we are looking for our next vehicle. Excellent rapport, customer service and genuinely a really great guy! More

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My entire family had a wonderful experience purchasing a new vehicle at ToyotaTown. Hyacinta was by far the best sales department representative I have ever worked with in 30+ years. She was very patient, v new vehicle at ToyotaTown. Hyacinta was by far the best sales department representative I have ever worked with in 30+ years. She was very patient, very informative and was extremely helpful. When our existing vehicle died before our back-ordered vehicle had arrived she came up with a solution that put us in an equally satisfactory vehicle on a much quicker timeline. We will definitely do all of our business at ToyotaTown. Rita Dalal was also most helpful in helping us figure out the best financing package and getting our paperwork in order. Well done team. More

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Excellent customer service with pleasing personality. Very informative and caring, business is dealt with customer state of affordability and comfort of use of vehicle. I would recommend any person to th Very informative and caring, business is dealt with customer state of affordability and comfort of use of vehicle. I would recommend any person to this Dealership, they will never let you leave without a vehicle that will suit your needs. Great team to work with. More

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I bought my first car 15 years ago from Toyotatown I’ve always had great service with them. I always book my car in with Jason because he always listens to your problem and books it in as soon as possible always had great service with them. I always book my car in with Jason because he always listens to your problem and books it in as soon as possible That is why I came back and bought my new tundra TRD pro awesome truck loyal Toyota owner and to Toyotatown thanks More

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Totall UNSATIFIED with the service department. On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a test drive and had not noticed or heard any problems with the car. He stated that, and I quote,"The noise is a normal frequency enduced by various system components such as powertrain, driveline and braking system".This is complete nonsense. I have taken a recent test drive with a retired licenced automotive technician who told me that the noise is #1, present and #2, caused by one of the rear wheel bearings. If this bearing should fail while driving at highway speed, the failure could cause the wheel associated with it to come off the car and result in a life threatening crash!! I am taking the Rav back to the dealership this Wed. Sept. 19 2022 to have the problem addressed once again. My wife and I have had 3 camry's in the past and have been very happy with them. NO odd noises and minimal repairs. If the problem with our Rav is not resolved with our next visit, I shall be contacting the CEO of Toyota Canada to start action against ToyotaTown. Sincerely, Mr. and Mrs. P. C. Blumenthal, Strathroy On email- busybees@bell.net, Home phone# 519-245-8062. More

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I went into Toyota Town looking to buy my first ever brand new vehicle, without much self confidence in how that process works. I fortunately met Gwen Jones and Rita Dalal, who were both able to help gu brand new vehicle, without much self confidence in how that process works. I fortunately met Gwen Jones and Rita Dalal, who were both able to help guide me through this process. Gwen Jones was absolutely wonderful, very knowledgeable towards used and new cars, and provided a path for myself to traverse in the decision of purchasing a vehicle. In the future, when a friend or family member shows interest in buying a vehicle I will be recommending Gwen Jones to them immediately. Rita Dalal was very professional and complimentary of my financial situation. Rita gave me confidence in my ability to afford a new vehicle as a young professional, and was very fun to chat with. While chatting with Rita, she also recommend to me an insurance agent that was able to give me a lowered rate than I previously had, which was a huge bonus. All around excellent and friendly service. When I need another vehicle further in life, I will be going back to Toyota Town. More

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GWEN was extremely helpful and very informative! My Mom had a car accident and was not expecting to have to replace her car. Gwen was so kind and understanding and really helped with the entire pr My Mom had a car accident and was not expecting to have to replace her car. Gwen was so kind and understanding and really helped with the entire process. Gwen's approach was just what we needed after going through the logistics and emotions of an accident and buying a car! way to go Gwen and PLEASE ask for her, you wont be disappointed. More

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Gwen was a pleasure to deal with, very knowledgeable and explained all the details of my new RAV4 Hybrid in a way that I had very few questions. More than pleased with my experience. I have and will contin explained all the details of my new RAV4 Hybrid in a way that I had very few questions. More than pleased with my experience. I have and will continue to recommend Gwen Jones to friends that are shopping for new or used vehicles. Thanks Gwen & ToyotaTown!! More

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